Page 28 - gs250701
P. 28

Insights and Expertise




        Combat check fraud                                      The cost of technology and resources might cause appre-
                                                                hension, but compared to potential financial and reputa-
        with advanced detection                                 tional losses from fraud threats, the investment is justifi-
                                                                able. Solutions should address all types of physical fraud
                                                                across channels, and offer functions such as:
        technologies                                              1. Alteration detection: Uses AI "deep learning models"
                                                                  to compare check attributes and features against poten-
        By Todd Robertson                                         tially washed or altered fields, giving institutions a ma-
                                                                  jor advantage. AI-driven solutions are trained on a large,
        ARGO                                                      diverse dataset of handwriting samples and can verify
                                                                  handwriting, particularly in a check's payee and legal
                 hysical check usage has steadily declined in the   amount fields.
                 digital era, yet check fraud remains a persistent,
                 costly issue. U.S. financial institutions (FIs)   2. Transaction analysis: Applies tests at account and
        P have reported a staggering $1.3 billion (http://        entity levels, measuring such things as account veloc-
        bit.ly/4kFxuAh) in check fraud losses, highlighting the   ity, account volume, and deposits or withdrawals of un-
        severity of the problem.                                  usual amounts.
                                                                  3. Check stock validation: Lets FIs access presented
        According to a recent Federal Reserve survey (http://bit.  check images against historical, referenced check imag-
        ly/44xeCx4), checks and debit cards account for the highest   es, thereby validating consistency and accuracy of check
        levels of fraud and losses among all payment types. The   stock. Effective software accurately identifies counter-
        report found that counterfeits, payee forgeries and check   feits in clearing and over-the-counter checks faster and
        washing were primary drivers of fraud events in 2024.     more reliably than manual visual inspections.
                                                                  4. Signature verification: Allows FIs to analyze check
        Additionally, FIs noted an uptick in perceived physical   signatures in detail using machine learning algorithms
        forgery, compromised credentials and physical altera-     and sophisticated decision trees. This is accomplished
        tions. Check fraud is a glaring issue that requires FIs to   by comparing digitized signatures to referenced images,
        seek additional resources and strategies for detection and   managing multiple signatories on the same account, and
        mitigation.
                                                                  monitoring items requiring dual signatures to validate
        Fraudsters gaining sophistication                         check signatures on personal and business accounts.
                                                                  By focusing on the signing action's dynamic aspects, in-
        Fraudsters are increasingly sophisticated, often conduct-  cluding signature fragments, handwriting trajectories
        ing repetitive, small deposit account transaction fraud at-  and geometric analytics, institutions can produce con-
        tempts. The size and frequency of these events make them   fidence scoring based on these aspects when compar-
        difficult for FIs to detect and prevent, especially for insti-  ing newly presented check signatures with previously
        tutions using legacy systems that fail to keep pace with   saved images to determine matching and non-matching
        more advanced fraud types.                                elements.

        According to the Fed's survey, counterfeits, washed checks   5. Automated holds: Allows FIs to tailor thresholds and
        and payee forgery are the most difficult for FIs to mitigate.   levels according to their business rules for: customer in-
        Alteration fraud, a popular check fraud method, relies on   formation, such as when the relationship was created;
        "check washing" to modify checks for a new recipient and   relationship based on segmentation; account attributes
        larger sum. This can often range from hundreds to thou-   such as when the account was opened, number of NSFs,
        sands of dollars.                                         average balances, return items, etc.; item analysis, in-
                                                                  cluding real-time  image fraud  analysis, for on-us  and
        Sophisticated  fraud  calls  for  sophisticated countermea-  transit items; channel variables, including ATM, mobile
        sures. Yet many FIs employ outdated systems that are      banking and OTC; conductor information; and geoloca-
        prone to false positives and misidentifying transactions as   tion to identify transaction locations.
        suspicious. Thus, FIs spend time and money chasing and
        reviewing "good" transactions manually.                 As check fraud continues and grows more sophisticated,
                                                                traditional approaches are becoming obsolete, making
        Addressing the fraud problem                            it crucial for FIs to adopt data-driven solutions that can
                                                                quickly and accurately identify and mitigate fraud.
        Effectively combating check fraud requires solutions that
        implement real-time data to quickly respond to evolv-   As ARGO's senior vice president of business development, Todd
        ing fraud trends. Initiating fraud prevention at the point   Robertson works with the largest financial institutions and healthcare
        of disbursement, combined with automated verification   providers in the United States to demonstrate how ARGO solutions can
        and fraud detection at all points in the clearing process,   transform customer  experiences and improve operational efficiency.
        strengthens an FI's ability to thwart fraud.            Contact him via LinkedIn at linkedin.com/in/todd-robertson-038b475.

        28
   23   24   25   26   27   28   29   30   31   32   33