The Federal Reserve's FedNow real-time payments service is expected to go live in mid 2023, and other providers have rolled out or are preparing to launch services designed to provide a faster, more efficient way for consumers and businesses to make and receive payments than traditional debit and credit cards.
This will change the payments landscape as we know it today, as people increasingly rely on digital wallets and other mobile forms of payment for convenience. Not to be left out, J.P. Morgan Chase, one of the largest acquirers, is among the numerous financial institutions now pursuing some form of real-time payments. Indeed, when news broke that J.P. Morgan had invested in initiatives that could displace traditional debit and credit card payments, some observers took it as a sign the acquiring giant would ultimately abandon card payments.
The truth, however, is more synergistic than that: research indicates old and new forms of payments are positioned to coexist, at least for the time being. And it is this coexistence that this issue's lead feature explores.
Topics explored by our contributors include ChatGPT and other computer-generated content that is strikingly similar to human-generated content and how these and other tools might shape the future of payments; hard-earned lessons about communication skills and adaptability in building relationships; advice from long-time industry experts on what it takes to succeed in payments; important things to consider before using alternative funding services to pursue new verticals; and ways to prevent chargebacks when a tip amounts to more than 20 percent of a purchase, something that increases during the holiday season when people give a boost to front-line workers and service professionals who serve them throughout the year.
News stories highlighted herein cover a partnership that enables a non-financial institution to issue its own revolving credit card via mobile app; the 2022 FinTech Connect conference, which was held in person and addressed political and economic issues; the increase in consumer spending from Thanksgiving Day through Cyber Monday; rising layoffs and a corresponding reliance on unattended technology investments; and the Electronic Transactions Association's call for nominations for its annual awards program.
We hope you also enjoy the updates and company and product profiles included in our last issue of 2022 and that your year ahead is full of promise and keen strategic plans. Please send feedback to greensheet@greensheet.com and your news to press@greensheet.com.
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