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and Ken Bowman's incomparable While I understand your view While I have provided
skills of diplomacy." and I will publish your letter, advertising space, beginning in
– Nick Ferrante, American I will tell you that I see things early 1997, to further my goals
Heritage Bankcard in the exact opposite way from for The Green Sheet, I believe
your expressed view. The Green that the day that an advertising
Battles have been both Sheet, right or wrong, is an dollar keeps me from saying
public and private expression of my thoughts and what I think or reporting on
views on things, and it has been what I believe, then that will
We have also fought hundreds of for 14 years. I am well aware that be the day that I am being
private battles along the way. Some people often do not agree with unprofessional.
helped us explain what we meant by me and some, like you, say so.
something we had said or published,
and many were to help sales reps
work out their differences with the
organizations through whom they
sold.

"Card Payment Systems is
an independent ISO/MSP
headquartered in New York. For
the past couple months, I have
been discussing advertising rates
with your ad department for The
Green Sheet and your new quarterly
publication (as well as listings in the
Resource Guide).

"I am currently waiting for an invoice
to begin advertising immediately in
the Resource Guide with my long-
term commitment to The Green Sheet.
However, I must admit my extreme
disappointment in the Dec. 15 issue
[Letters to the Editor] in which you
personally recommend American
National Bank to a prospective agent
looking for an ISO relationship.

"In my opinion, journalistic integrity
was seriously breached by your
publication in this matter. I would
imagine your other advertisers were
not particularly pleased as well. As
a 'small' industry, there are very few
avenues for medium advertising. I
hope in the future you will exercise
better journalistic professionalism."
– Ryan O'Connor, Card Payment
Systems

Ryan:
Thank you for your letter, and
I will have Suzanne Cagnassola
contact you. I must admit that I
continue to be amazed that my
view of things seems so much
at times to be at odds with very
capable and successful people
like you.

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