Page 33 - GS170502
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Education



             3. Know your sales model and          chants have to be sold and serviced every single month in order for them
             your market: Do you know your         to continue doing business with you for the long term. In short, you have
             sales model and target market?        to earn your residuals every month.
             If the answer is yes, and you are
             able to articulate it in clear and   These are just a few tips that I hope will help you start off on the right track.
             simple terms, then you are likely   There is obviously much more that goes into managing and operating an ISO,
             experiencing success with your   and I hope to cover much more, including perspectives from members of GS
             sales efforts. However, if you do   Online's MLS Forum, in upcoming articles.
             a little bit of this and little bit   Aaron Nasseh is the founder and Chief Executive Officer at Finical Inc. His extensive sales and man-
             of that and occasionally some-
             thing else, then you may want    agement experience includes having previously served as the General Manager of CardPayment
             to consider focusing on a partic-  Solutions and Vice President of Sales at iPayment Inc. He may be reached at anasseh@finicalinc.
             ular model and niche. The most   com or at 818-330-4055.
             successful ISOs have a clear
             understanding of their market
             and their sales approach. So, for
             example, whether your model               SnapShot of 2017 Up Coming Events
             involves recruiting experienced
             agents or you recruit brand new
             agents into the industry, focus
             on just one model when you are
             getting started, and introduce
             new channels down the line if
             necessary.

             4. Sometimes less is more: To
             this day, one of the first ques-
             tions new MLSs ask me is, How
             many employee do you have?
             ‒  as  if  that's  indicative  of  an                   July 17 - 19, 2017
             ISO's success. I can tell you with
             confidence that it's not. In fact,                     Chicago Marriott Downtown
             there are ISOs in our industry                          Magnificent Mile | Chicago
             with  hundreds  of  employees
             that have reported all sorts of                         http://midwestacquirers.com/
             financial distress. You would be
             far better served if you run your
             business efficiently, and only
             hire up when absolutely neces-
             sary.  Try  cross-training  your
             current employees and pay
             them better. Not only will they
             be happier, but they will also
             be more involved in the initial
             growth of your business.

             5. Don't forget the name of the
             game:  At the end of the day,
             we are in this business for the
             residuals or recurring revenue,
             because that's ultimately what
             builds value for your company.                 September 27-28, 2017
             Don't fall in love with making                      Omni Rancho Las Palmas
             quick money from equipment
             leases and risk alienating the                Resort & Spa  | Rancho Mirage, CA
             same customers that you de-                    https://westernstatesacquirers.net/
             pend on for monthly residuals.
             Selling a merchant account is
             not a one-time sale. Your mer-


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