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NewProducts
Payments' new, API-driven • NCR Silver Quantum: NCR Corp., in collaboration
with Samsung Electronics America Inc. and
marketplace Ingenico Group, launched NCR Silver Quantum,
an Android-based all-in-one POS commerce
station equipped with NCR software, Samsung
tablet and Ingenico payment card reader. The
system is designed to help small and midsize
merchants manage POS transactions, value-added
apps and back-office operations. "When this many
companies are involved in a project, I wouldn't
call it a partnership, I would call it a consortium,"
stated John Gibson, Senior Manager of Mobile B2B
and Retail Business Development at Samsung.
• Worldpay SmartPay: Worldpay Inc. added the PAX
A20 to its line of SmartPay POS devices, Android-
based terminals preloaded with AEVI value-added,
verticalized software bundles. "At Worldpay
we strive to create solutions for merchants that
meet the new and changing demands of their
he Green Sheet's new product stories highlight customers, which is why we created our SmartPay
hardware and software solutions, particularly Series," said Jon Pollock, Senior Vice President of
those that help merchant level salespeople dif- Product Management at Worldpay. "By adding a
T ferentiate themselves and create new revenue variety of form factors, and now the handheld PAX
streams. These stories are evolving as the industry moves A920, merchants can accept payments as well as
from closed-loop, proprietary systems to open, collabora- streamline the same loyalty, payroll, inventory and
tive ecosystems involving multiple companies and brands. sales tools across multiple smart devices."
This new, collaborative spirit is reflected by growing • Dream Payments' Mobile Merchant Services
numbers of payfacs, fintechs and app marketplace models. Platform: In addition to collaborating within the
The industry's need for interoperability is balanced by greater payments ecosystem, merchant service
an equally pressing need for open application program providers are creating microcosms with built-
interfaces (APIs). in business tools and resources for small and
midsize merchants. Dream Payments positions its
Tim Sloane, Vice President, Payments Innovation at Mobile Merchant Services Platform as a partnering
Mercator Advisory Group, described an API's primary opportunity. Brad Staudt, Senior Vice President
function as "allowing two different software solutions, of Sales at Dream Payments, said the platform is
operating both within and between businesses, to designed to connect merchants, banks, acquirers,
communicate in a standard, well-documented way." retailers and value-added apps. Dream also
Sloane provides additional guidance on implementing partnered with Mastercard to push payments from
APIs in a Mercator study published April 26, 2018, titled its Dream Payments Hub via Mastercard Send.
Developing an Appropriate and Sustainable Business Plan for "Funds are immediately available on debit and
an API Portal. Citing examples of successful API projects, prepaid cards, or at ATMs by using smartphone
the report noted the challenges and stress that accompany identity verification," Staudt said.
these efforts.
• TruRating: TruRating Ltd. provides merchants
"As this research report makes clear, building out an with customer feedback by questioning consumers
API portal poses significant challenges," Sloane wrote. at the POS. The questions are pre-defined by
"Maintaining availability, managing the third-party merchants and rotated for each customer. With a
business entities, managing the API platform, and single keystroke, consumers can anonymously rate
maintaining a consistent API set while also extending the an aspect of their experience, using a 1 to 10 scale.
APIs to address new business opportunities will all prove Ratings are collated into a web portal and analytics
stressful. That stress, however, can be extremely profitable suite, enabling merchants to make informed
assuming the appropriate business plan is in place." business decisions. TruRating used Verifone's user
interface (UI) framework, APIs and Integrated
Despite the difficulties posed by API-driven collaborations, Development Environment to develop its terminal
an array of successful deployments is a testament to the application. In a subsequent case study, Verifone
work ethic and strategic planning of numerous partnering called TruRating "a fast, easy and cost-effective
companies. Following are several examples. way to collect customer feedback."
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