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Inspiration





                                   If you can pitch to one,

                                 you can pitch to a group























                     hat if you're about to set an appointment       3. Find out who is boss of whom. Knowing who has
                     with a prospect who has expressed great         the power in the organization will help you if two of
                     enthusiasm for your offerings, and then you     the decision makers have opinions that conflict.
        W find out the individual you're speaking with
        does not have sole decision-making power but is, instead,    4. Find out the history of the decision makers. This
        part of a five-member team that will determine whether       is along the lines of number two. The person highest
        you'll receive a yea or nay?                                 on the totem pole isn't necessarily the one who has
                                                                     all the clout. Watch for human dynamics. If every-
        First, do not panic or become discouraged. Keep negative     one agrees with the boss, you know who you need
        emotions in check. Having more people to convince means      to convince.
        you'll  have  more  work  to  do.  However,  the  work  is  far
        from overwhelming. With a little planning, you can easily    5. Make certain you find out about any decision
        impress an entire team, according to Paul H. Green, author   makers who are not present. Get their names and
        of Good Selling! SM:  The Basics.                            positions and see if you can find out why they're not
                                                                     present. Try to get something to them in writing.
        "Just because you need to get the 'yes' from a group of
        people rather than one doesn't mean it will be harder,"      6. Find out what each person wants, and be sure to
        Green wrote. "It's still just one 'yes' and you still need to   ask the quietest member questions. If anyone is too
        overcome the same obstacles."                                quiet, he or she may have concerns that will not be
                                                                     voiced until you leave. Make sure you hear all objec-
        Six tips for presenting to a group                           tions before the group meets without you.
        Green also offered the following six steps to ensure your
        pitch to a group of decision makers will be effective:  Green added that you don't need to be a psychology major
                                                               to present your service to a group of people; you just need
              1. Find out the names of the players and what they   to be observant.
              do, so you can make your product attractive to each
              person. For example, the manager will be happy that   And as always, it's important to do advance research on
              closeouts are easier; the salesperson will be pleased   the company and its culture and imagine how the people
              that the checkout time is faster; and the owner may   you're about to meet think; clarify beforehand what you
              be attracted to the lower cost of equipment.     will promise during the presentation; don't overwhelm
                                                               your audience with data – keep it simple; invite interaction;
              2. Make sure you notice how each person is intro-  let them know what the next steps are; and above all, keep
              duced and addressed. Find out if the company uses   your attention on your prospects, not on yourself.
              last names or only first names, and follow their pro-
              tocol. Remember, the same rules may not apply to the
              boss as apply to everyone else. For example, maybe
              everyone uses his or her first name except for the
              boss.

                                                                                      Kate Gillespie, President and CEO
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