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CompanyProfile

ISO/MLS contact:
Mike Dooley
U.S. Director of Sales & Marketing
402-319-4643
michael.dooley@hps-worldwide.com
www.hps-worldwide.com

Putting U.S. acquirers in the driver's seat

hen Casablanca, Morocco-based Hightech call center, you will be able to see the transactions that the
Payment Systems (HPS Worldwide) merchant or customer is talking about," Evans said. "But
launched in 1995, few companies outside if you want to initiate a chargeback, you literally just click
W the United States were developing elec- one button and it initiatives the chargeback."
tronic payment solutions that would enable financial
institutions, card processors, merchant acquirers and Of the solutions offered, ISOs and most acquirers integrate
ISOs, to national and regional switches to take charge of PowerCARD-Acquirer for merchant management and
their own systems. PowerCARD-Switch for taking control of transaction
processing and routing. Other popular solutions include
Founded by four French-educated software engineers, PowerCARD-xPOS for managing POS systems, the
HPS now boasts a multinational team of over 400 payments PowerCARD-WebPublisher web portal, PowerCARD-
experts and engineers serving clients in 90 countries. In ATM, PowerCARD-Tokenization and PowerCARD-
March 2018, HPS opened an office in New York to expand Fraud. The platform also supports payfac processing
its PowerCARD base in the U.S. market. The company environments, HPS noted.
noted PowerCARD's fully integrated issuing, acquiring,
switching and chargeback dispute platform allows Direct sales model
licensing organizations to control payment processing in- Because of the time and financial commitment involved
house. in implementation, HPS works directly with clients. "We
don't do sales partner programs," said Evans. "We sell
Another differentiator is HPS' groundbreaking experience. directly to the end user. We'll help the user install the
"A lot of our first customers back in the '90s and the early software, and then we'll provide either remote support or
2000s were in Africa, where the payment landscape is local support once the user has gone into production. The
very different," said Martin Evans, Commercial Director model that we have is really around self sufficiency and
at HPS. "There are no credit bureaus, for example, and a lot autonomy."
of people don't have access to banking at all. The payments
industry has had to really evolve quite dramatically there To date, HPS has facilitated hundreds of migrations
in order to meet needs." from legacy systems. Timing varies from a few weeks
for smaller implementations to months or years for more
Lessons learned in Africa have since been applied to client complex technology shifts/upgrades. According to Evans,
entry into markets elsewhere. Michael "Mike" Dooley, organizations often choose this route to better compete,
U.S. Sales and Marketing Director for HPS, added, "We since PowerCARD offers tremendous agility, and many
offer multicurrency, multilanguage, which I think gives realize staff reduction and annualized cost savings
us an advantage, because if an ISO is really trying to connected with IT infrastructure requirements.
follow their customers into other markets, we're probably
already there." Evans pointed out that one financial institution client that
Targeted, scalable solutions made the switch to the licensed PowerCARD platform is
now able to roll out new products within 30 days rather
The PowerCARD platform contains 13 solutions which are than months. Part of the reason is that PowerCARD
natively interfaced, but can be deployed independently, operates on parameters, which shortens the time to write
as each solution is divided into a subset of modules and software code, Evans added.
interfaces. Additionally, HPS offers a bundled Retailer
Open Payment Platform, the Nexo ready omnichannel For ISOs and acquirers considering making the switch
solution. Its PowerCARD Connect-Open API open to PowerCARD, beyond gaining control of technical
banking platform allows fintechs to build payment apps modifications to meet specific needs, they can overcome
on financial institutions' existing systems, HPS stated. escalating transaction charges as they ramp up their
businesses. Clients are also able to easily add new features,
Navigation within the platform is intuitive. "If you're functions, capabilities and compliance mandates, HPS
looking at the acquirer screen and you're an agent in a noted.
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