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NAC2018 celebrates provided insights into a variety of emerging technologies.
Following are additional conference highlights:
independent ATM • U.S. ATM locational study: Chris W. Bayard, Ph.D.,
associate professor, Coggin College of Business
University of North Florida, shared data on where
deployers U.S. ATMs are located and their important role in
providing convenient cash access.
• The State of Cash in America: David Lott, payments
ore than 650 ATM industry stakeholders risk expert/retail payments risk forum, Federal
attended The National ATM Council's sixth Reserve Bank of Atlanta, presented the latest
annual convention and expo held in October information and insights from the Fed. "Cash [with
M at Bally's Las Vegas. Bruce Renard, NAC debit and credit] remains one of the top three ways to
executive director, attributed the not-for-profit associa- make payments," Lott stated.
tion's year-over-year growth to its hard-working staff and • Obtaining and maintaining bank accounts for
committee members and an expanding roster of sponsors, your ATM business: Legal experts shared advice on
exhibitors, members and supporters. banking industry best practices. Panelists included
attorney George LeMaistre Jr., lobbyist Palmer C.
Renard thanked NAC members who participated in the Hamilton, Switch Commerce director of finance Paul
council's "ATMs across America" initiative, who traveled Willingham, Metabank director of ATM sponsorship
to Washington, D.C. to meet with key policymakers. LeRoy Huntimer and Metabank chief legal officer
Their input provided federal bank regulators and ranking John Hagy.
members of Congress with insight into ATM-related
issues, he said. George Sarantopoulos, chair of NAC's NAC Security Academy
board of directors and CEO of Access One, said progress
has been made on many fronts, but independent ATM NAC security committee chair Stephen Joseph, business
deployers and operators continue to face bank closures development manager, banking and finance at Axis
and legislative challenges. "We also are remaining ever Communications, introduced several security discussions
vigilant to thwart adverse state and local legislation and as part of NAC's Security Academy program. Speakers
ordinances that continue to pop up around the country included:
and target our industry," he stated. • Keynote speaker John Lapati, special agent, U.S. Se-

Visa to support DCC cret Service at U.S. Department of Homeland Securi-
ty, reported on ATM-related crimes and coordinated
Visa Inc. executives Goran Ribar, director, global strategic crime prevention efforts among U.S. law enforcement
initiatives, and Hitesh Patel, senior director, global agencies.
commercial planning and analysis, presented Visa's new • Dan Connolly, president of armed courier service
global policy of authorizing dynamic currency conversion and ATM service company ACSATM, presented on
(DCC) at U.S. ATMs. The card brand has supported DCC ATM physical security best practices.
in other global markets and will support the practice in
the United States beginning in April 2019. NAC's recent • Patrice Rullier, managing director at Oberthur Cash
petition to Visa in support of DCC was a contributing Protection, presented on intelligent forms of cash
factor in the decision, they stated. protection systems designed to detect attempted at-
tacks and theft.
"In evaluating all aspects of the decision, one concern NAC2019 and beyond
was that [Visa] cardholders would have a suboptimal
experience, but we mitigated that concern by putting Sarantopoulos said next year's conference will be held Oct.
together a comprehensive program that will require 15 to 17, 2019, in Las Vegas. He urged NAC members to
processors to certify their solutions before offering DCC," help the organization address the industry's most pressing
Ribar said. Ribar expects the program to be a win-win issues and establish a grass roots network that protects the
for all participants, providing consumers with pricing interests of the entire ATM industry value chain.
transparency and ATM acquirers and operators with
additional revenue streams. "Cardholders must be able NAC's conference series reflects the diversity, technology
to view all relevant information and have a record of the and resilience of ATM operators, Sarantopoulos noted. "We
transaction when they leave the premises," he added. have managed to survive the challenging introduction of
EMV [Europay, Mastercard and Visa] in America," he said.
Diverse topics, entertainment "Little did we know that our greatest challenge would
NAC members were informed in other presentations turn out to not to be EMV, but instead just being able to
about new opportunities in bitcoin and cryptocurrencies, keep a bank account."
gaming, and sports betting. Flash demonstrations

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