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CompanyProfile
ISO/MLS contact: and communication for our client's consumers,"
Heather Harris, National Snedden said.
Sales Manager
heather@pdcflow.com Among the company's offerings is a patented,
secure entry overlay product that enables other
877-732-4814 software providers to tender payments inside
their applications without storing a card number
or being subject to Payment Card Industry Data
Security Standard compliance. The patent also
Omnichannel billing and allows PDCflow clients to move between merchant
services providers without losing the token needed to
payment automation process future payments.
Other products include customizable electronic signature
ounded by Beyond Investments Inc. as Pay services, Regulation E-compliant digital payment
Data Center (PDC4U) in 2003, the secure pay- authorization, and a multifeatured audit reporting
ment services provider rebranded as PDCflow system. (Regulation E sets forth parameters for electronic
F in 2014. The decision stemmed from a plan to funds transfers and guidelines for electronic debit cards.)
develop a new user interface based on workflow and cash Increasing efficiency and cash flow
flow optimization.
PDCflow also enables customers to customize workflows
Today, the company offers a single platform for accounts based on business needs, allowing them to set up a
receivable management (ARM) teams to send an invoice; template built around frequent work processes. The
collect a credit, debit or electronic check payment; or obtain same template can request and receive payments at the
a signature in one workflow that is secured end to end. time the work process is initiated, creating an automated
The software offers text, email, chat and interactive voice workflow that handles the entire process with minimal
response payment channels, as well as a customizable effort and maximum operational efficiency. Dubbed
online payment portal with robust reporting. "Flow," the PDCflow template system was designed to save
businesses time and money, while also simplifying the
"PDCflow was created in 2003 to fulfill a need in process for their customers. "The workflows our system
the accounts receivable industry to accept electronic offers are customized and managed by our customers
payments," stated Matthew Snedden, PDCflow chief so their employees can quickly send out requests with
operating officer. "The company began with a close a couple of clicks, saving time," stated Heather Harris,
relationship and partnership with DAKCS Software PDCflow national sales manager. "The consumer-facing
Solutions, but as the demand for digital transactions interface is intuitive and easy so a consumer can review,
grew, PDCflow expanded by partnering with other ARM complete and sign a document, and send back a payment
systems." in a matter of minutes."
A vision realized
According to Snedden, PDCflow's customizable
electronic bill presentment and payment solution benefits PDCflow's data security capabilities and industry
any vertical that wants to collect a payment at the same certifications include payment encryption and
time representatives are conveying service details or tokenization, secure entry overlay, PCI DSS Level 1,
invoices, collecting information or obtaining signed SSAE18 SOC2 (independent auditing) attestation, and
authorizations. Snedden named debt collection agencies, HIPPA, among others. While PDCflow continues to
credit unions, medical billing companies, hospitals, legal add to an impressive list of milestones showcased on
firms and healthcare organizationsas ideal candidates for its website, its leaders all point to the launch of Flow as
PDCflow's product set. the catalyst that helped the company achieve its goal to
Founded on technology be a preferred omnichannel solution provider for ARM-
centric companies.
PDCflow's customer hub is located in Ogden, Utah,
along with the programming department that builds the "The release of Flow has introduced a workflow
technologies supporting the products. management application that combines everything
a business needs to accept omnichannel payments,"
"We have a dedicated, brilliant software team that focuses affirmed Matt Thomas, PDCflow product management
on improving our client's cash flow by allowing them analyst. "Plus, it allows for the creation of custom
to create the most optimal workflow, and at the same workflows to send invoices or contracts for completion
time, maintain the least amount of friction to payments and signature while collecting a payment."
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