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        Card brands making headway                                                 service to protect cards on file, and
                                                                                   last year the two firms expanded
        For tokenization to live up to its potential, it cannot be a one-off proposition.   the service to all 19 countries where
        "All stakeholders need to embrace this," Vidor Datt, vice president, emerging   Netflix operates.
        payment solution sales at Mastercard, said during the NEAA panel discussion.
        Tom Sheridan, senior account executive at Visa, concurred. "It's not just about   "As the Visa Token Service and
        one party. It's up to all of us," he said.                                 associated frameworks continue to
                                                                                   scale, we believe low risk, trusted
        Visa has been touting tokenization since 2014, when it launched the Visa Token   merchants, like Netflix, can realized
        Service. In 2017, Netflix became the first company to begin using the Visa   authorization  approval  rates  and
                                                                                   customer experience on par with
                                                                                   the face-to-face environment," Vickie
                                                                                   Gonzalez, global head of payments
                                                                                   at Netflix, said in a statement.

                                                                                   Mastercard also has been actively
                                                                                   pushing tokenization. It said it
                                                                                   is working with several leading
                                                                                   security payment services companies
                                                                                   –   including  Adyen,   BlueSnap,
                                                                                   Stripe, Square and Worldpay – to
                                                                                   deliver  tokenization  to  thousands
                                                                                   of retailers. It is also working with
                                                                                   leading issuers to convert cards on
                                                                                   file to tokens. Last fall, the company
                                                                                   said it aims to enable token services
                                                                                   on all Mastercard-branded cards by
                                                                                   2020.

                                                                                   Visa stated it is working with at least
                                                                                   60 acquirers and gateways to support
                                                                                   credential-on-file  tokenization  for
                                                                                   those firms' merchant clients in
                                                                                   at least 40 markets. In addition to
                                                                                   several of the companies Mastercard
                                                                                   is working with, Visa also is
                                                                                   working with Braintree, Checkout.
                                                                                   com, CyberSource, Elavon and
                                                                                   PayPal. "This opens up a world
                                                                                   of possibilities for our merchants
                                                                                   and partners to further evolve and
                                                                                   innovate in digital payments," Ansar
                                                                                   Ansari, senior vice president for
                                                                                   digital payment products at Visa,
                                                                                   said of the company's tokenization
                                                                                   partnerships.

                                                                                   Clearly, the card brands, acquirers
                                                                                   and  issuers are  on  board with
                                                                                   tokenization. Getting merchants
                                                                                   and consumers on board, however,
                                                                                   will require education, and maybe a
                                                                                   change in nomenclature. Let's make
                                                                                   it simple, so everyone gets it.

                                                                                   Patti Murphy  is  senior  editor at The  Green
                                                                                   Sheet and president of ProScribes Inc. Follow
                                                                                   her on Twitter @GS_PayMaven.

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