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NewProducts

Company: Weave
Product: Text to Pay
Website: www.weave.com
Contact: online-affiliates@getweave.com

Digital payments, business

management suite for SMBs

eave, an integrated communications compa- security than SSL certification. The solution eliminates
ny established in 2008, launched the Weave the time and costs associated with traditional invoicing,
payment platform, a comprehensive solu- such as printing, envelopes, stamps and employee time,
W tion designed to provide multiple ways for which can cost between $12 and $30 per invoice. This
small to midsize merchants to collect and for consumers helps merchants improve their cash flows by accelerating
to pay. Weave representatives said the company offers an revenue capture and improving revenue cycle efficiencies,
array of tailored solutions for the healthcare and health Wudel stated.
and beauty markets and is expanding into other vertical
markets. The company pointed out that Text to Pay can expand a
merchant's ability to reach customers in myriad ways. For
Text to Pay, a digital and modern bill payment method, example, customers with outstanding balances may be
is an integral component of the Weave payment platform, more likely to respond to a text message than a mailed
which has been widely launched following a one-year invoice or phone call, company representatives stated.
pilot test. The solution enables merchants to send payment Collecting payments by text is a simple and efficient way
requests via short service messaging (SMS), facilitating to reach customers who have forgotten their wallets or
fast and easy credit card remittances. Johny Wudel, vice have expired credit cards or want to buy online and pick
president of product at Weave, said the solution has up in store. Text to Pay is also a fast way to collect from
proven popular with merchants and consumers since its subscribers with an expired card-on-file.
beta launch in March 2018.
Weave's secure admin portal enables merchants to view
"Collection of payments is tough no matter what business transaction data and customize and brand their receipt
you're in, and we have spent the last year understanding headers and Text to Pay payment requests. Merchants
this pain point," Wudel said. "Customers want easy ways can additionally automate payment receipts that go out
to pay at a time convenient for them, and that is exactly to customers and have the additional option of manually
what Weave payments delivers. It's an easier and cleaner resending the receipts.
process that is integrated with the communication tools
within Weave." Resellers, referral partners welcome
Reduced costs, improved efficiencies Weave's credit card processing is done through Stripe, an
audited Level 1 PCI service provider.
Wudel noted that 70 percent of Text to Pay requests are The company provides an array of services, including
paid on the same day, unlike the average 30-day payment VoIP and interactive voice response systems. Partner
cycles typically found in dental, medical, optometry and and referral programs are available to vertically focused
healthcare practices. Customers pay when and where resellers and IT service providers.
they want, using a PCI-compliant digital payment form,
eliminating paper checks and keeping credit card payment IT partners have the additional option to provide support
data out of merchants' scope. for offices through Weave's installation and onboarding
process. These partners work closely with Weave to
Text to Pay is HIPAA- and PCI-compliant, and is served facilitate installation and onboarding services.
on pages secured by TLS certifications, a higher form of

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