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NewProduct

Company: Semafone
Product: Cardprotect 4.0
Website: www.semafone.com
Contact: nasales@semafone.com

Reduce risk with PCI DSS-certified

call center solution

emafone, a global provider of secure voice transactions with U.S. rity," said Gary E. Barnett, CEO of
offices in Boston, released Cardprotect 4.0, a PA-DSS-compliant solu- Semafone. "Obtaining this new PA-
tion designed to protect call centers from potential data breaches. DSS certification [for Cardprotect]
S Certified by the PCI Security Standards Council (PCI SSC), the solu- enables us to provide an unmatched
tion prevents unauthorized parties from "listening in" when payment card data level of security and peace of mind
is transmitted by phone, keeping payment card data out of scope, company for our direct customers and part-
representatives stated. ners."

"Semafone has been PA-DSS certified since 2012, which demonstrates our con- Cardprotect's advanced technology
sistent commitment to achieving the highest possible standards in data secu- can simplify PCI DSS compliance for
card-not-present environments, Bar-
nett noted. Its data capture method
uses dual tone multi frequency to
disguise key tones and shield card
data from call center agents during
calls and live chat sessions. It also
uses historic call recording redaction
to remove data from recordings.

Rigorous security standards
Barnett pointed out that Semafone
has achieved four security and pay-
ment accreditations. The company is
a PCI DSS Level 1 Service Provider
and Visa Level 1 Merchant

Agent and is ISO 27001:2013 compli-
ant. Its Cardprotect processing ap-
plication is PA-DSS certified.
Cardprotect was built to PA-DSS
specifications, Barnett explained,
which require specific development
and auditing procedures, a formal
assessment by a Qualified Security
Assessor (PA-QSA) and validation
by the PCI SSC assessor quality
management team.

"PA-DSS certification is a require-
ment for any maker, developer and
integrator of payment applications

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