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CompanyProfile
CUTTER ISO/MLS contact:
Denise Shomo
President
610-451-4096
denises@cutterfinancial.com
Expert portfolio acquisition and stewardship
avid Daily, CEO of Cutter LLC, founded In these cases, Cutter may purchase the residuals of the
the company in 2006 with a primary focus company or invest more deeply. "We are now buying
of helping ISOs and merchant level sales- whole ISOs and SaaS/ISV companies," said Alex Daily,
D people (MLSs) leverage their residual income business development director at Cutter. "The firm is
streams. At the time, he saw an increasing need for alter- really ready to accept all portfolio types and sizes, and
native financing resources for agents and ISOs seeking to nothing is too small or large for us since we've expanded
build their businesses, the company stated. our acquisitions team."
Originally based in Franklin, Tenn., Cutter is now Highest standard of ethics
headquartered in Wyomissing, Pa., with branch offices According to Cutter's website, the firm's strength, speed
in Birmingham, Ala., and Franklin. Since its inception, and trust are the "building blocks of our reputation for
Cutter has completed hundreds of portfolio acquisitions providing maximum value from the purchase of MLS
of all sizes within the merchant services industry. More Agent/ISO residual streams and merchant portfolios."
than 200 have involved MLS accounts, with several larger And the Cutter leadership team publicly endorses the
accounts recently added. common goal of "improving the payments arena with a
high standard of ethics" and ensuring "fair deals that are
"We've seen an influx of larger portfolios coming our good for all the parties involved."
way the last few years," said Denise Shomo, Cutter LLC
president. "We've continually diversified the company Shomo confirmed that Cutter "strives to handle every
to proficiently handle these accounts and are now portfolio purchase with integrity and the best customer
entertaining other types of portfolios, like software service possible." She also noted the company's flexibility,
company and alternative payment accounts." stating, "Our clients can continue to service their accounts
if they prefer, or our retention and service team experts
According to Shomo, this approach has earned Cutter are prepared to step in and ensure each customer is well
consistent year-over-year revenue increases, as well as taken care of."
expansions in service offerings and staffing. Shomo
reported the number of staff members at the firm tripled Cutter prides itself on having lowered portfolio attrition
between 2016 and 2019. levels through its dedicated service and retention teams
Broadened horizons and on being known for structuring every deal to assure
the seller receives all trailing earn-out payments. "We
Shomo joined Cutter in 2008, following its acquisition have a 13-year, trust-based reputation, and it shows,
of Meridian Merchant Services. She served both MMS because clients often return to us again and again," Daily
and Cutter in operations before accepting her current said, adding that the company won't move merchants or
position at Cutter in 2012. In the last seven years, she has sell a portfolio, and all deals are tailored case by case.
helped lead the company toward a host of new business
opportunities. For example, as the firm has evolved, it Indeed, the Cutter website, https://cutterfinancial.com, con-
has taken on new types of portfolios, such as residual tains a page of testimonials from satisfied clients validat-
accounts generated through payment gateway, ATM and ing the firm's ethics and dedication to creating a positive
automated clearing house businesses, she noted. customer experience. In a separate endorsement, repeat
customer Lew Chiarello, owner of Universal Merchant
Most recently, Cutter applied its acquisition savvy to Services and a long-time Cutter client, summed it up, stat-
purchases involving larger ISOs, as well as independent ing, "I have sold five portfolios to Cutter and felt the buy-
software vendors (ISVs) and software-as-a-service (SaaS) outs were more than fair, the company was professional
providers that have payment integration capability and the time it took to complete the transaction was con-
but may not be fully monetizing the payments side of siderably less than I had expected."
business.
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