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Education





        Also, Morgan has a Type A personality, she is   There's no denying that working with family members can be tough,
        constantly checking in and following up on     but it also comes with amazing perks. We love that we get to see our
        her duties at the office, so we all have to be   oldest child every day of the week. We have a unique and deeper
        especially mindful.                            bond that comes from building a business together. For us to watch
                                                       Morgan develop professionally and see that her education is paying
        Strong commitment                              off is very rewarding. But the biggest perk of all is that we are creating

        An upside to having someone in your family     a legacy within our family tree.
        who truly cares for the success of your busi-                                               Safari Njema!
        ness is they work three times as hard as the
        employee that works Monday through Friday,     Dee Karawadra is president and CEO of Impact PaySystem, and Emily Karawadra
        from 8 a.m. to 5 p.m. Family members who are   is the company's chief financial officer. Since 2001, Impact PaySystem has been a
        personally invested in the success of the com-  leading provider of payment processing technologies and services to  merchants
        pany will work nights and weekends keeping     throughout the United States. Through alliances with payments industry leaders
        everything in line. This is the case with Mor-  such as Chase Paymentech, First Data, Buypass, Sage and more, Impact PaySystem
        gan. I have to remind her to take time for her-  offers tailored solutions to meet the unique needs of each merchant. Dee and
        self when it's 11 p.m., and I see she's returning   Emily will welcome your questions and comments at  dee@impactpays.com and
        emails. I will text her to go to bed!
                                                       emily@impactpays.com, respectively.
        It's important to find ways to carve out space
        for yourself so you can maintain your indepen-
        dence from the office. Ultimately, the balance
        of family life and business life is crucial to the         Snapshot of Upcoming Events
        outcome of your business goals and your per-
        sonal relationships.
        No favoritism

        The stigma of nepotism in the workplace is
        real. As management, it's important to not play
        favorites with your relatives. The minute you
        bring a family member into the fold, other em-
        ployees are going to be on high alert for spe-
        cial treatment. It is essential to base tasks and
        advancements according to the talent of your
        team members – not genetics                                       February 5 - 6, 2019

        However, while endeavoring to avoid favorit-                       Boston Marriott Copley Place
        ism, don't go too far in the other direction. We                           Boston, MA
        have observed this is Dee's weak point. He                      https://northeastacquirers.com/neaa-2020/
        tends to expect more from Morgan because she
        is our daughter, and he has high expectations
        of her. He looks to her to be a good example to
        the other team members. She, in turn, knows
        this and goes above and beyond to please him.
        Naturally, when a family member feels pres-
        sured to over-perform, this can strain your
        personal and work relationships. This, too,
        needs balance.
        Pay attention

        Continually striving to maintain balance
        seems to be the right answer for us. Work/life
        balance is crucial for business growth. Family              February 11 - 13, 2020
        members are great to help with this, as they
        have pride in the company and make servicing                       Hilton Americas
        customers a top priority. They help watch                            Houston, TX
        the bottom line and try hard to build a good                 www.atmia.com/conferences/us/
        reputation for the business.


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