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Discussions, networking and deal-making that have arisen from Online fraud is up by 50 percent since January
recent digital events mirror our merchants' experiences in many 2020, he noted; this challenge has always existed
ways, demonstrating our mutual ability to pivot effectively from but has been exacerbated by the pandemic.
physical to virtual environments. Many tools originally created
for customers have been refashioned into a new kind of connective "The world is changing," Pike said. "Accelerated
tissue that holds us together and moves our industry forward. by COVID-19, cash usage is down by half, yet a
large number of people in the UK still have never
Payback time made a payment or banking transaction online.
In recent months, payments professionals have had to master new With options for shopping currently more
digital skills and, in the process, they've learned what it feels like limited and an increasing need to [minimize]
to be on the receiving end of technology training. Nothing spells time in public spaces, these people are now
"friction" like repeatedly pushing a virtual button and having starting to go online to buy what they need."
nothing happen. Nothing feels quite as frustrating as trying to log Virtual settings
into a Zoom meeting again and again while proving that you are not
a robot. These experiences may feel like payback to anyone who has During the pandemic, payments professionals
rushed a merchant through a POS installation or told a frustrated have replaced physical points of interaction
customer that an unresponsive system will be back online "shortly." with virtual platforms in much the same way
merchants have gravitated from single-purpose
MLSs, PSPs and their merchant customers also have seen a marked POS devices to virtual and digital forms
increase in phishing attacks, new account takeovers and myriad of commerce. Competing digital platforms
forms of online fraud in the current environment. Justin Pike, founder promote vibrant experiences, all claiming to
of MYPINPAD, observed that physical-to-virtual marketplace closely resemble physical conferences. The array
transformation has provided fraudsters with a bountiful buffet. of options can be daunting, even for tech-savvy
professionals.
When Bruce Renard, executive director of the
National ATM Council Inc., began looking for
virtual conference platforms in August 2020,
numerous service providers advised they
were fully booked through the end of the year.
Fortunately, NAC found a technology provider
that met all requirements for NAC 2020, a virtual
conference and expo to be held in October, he
stated.
Our ISO Exclusive low cost Bill&Pay "Our exhibit hall will enable attendees to tour
electronic invoicing pricing
the show floor from their phones or desktops
& ISV Robust, cost effective with direct access to top vendors," Renard said.
i3 Transafe gateway with
"And the exhibit booths will feature live video
Partners Multiple pricing options including chat with options for private meetings. Live
seamless integration
product demos and Q & A sessions will provide
Enjoy surcharging and flat rate access to leading ATM suppliers, products and
Complimentary statement services."
analysis From nice to need
L2 & L3 interchange savings for
B2B merchants Advanced technologies, originally designed for
Choose from numerous convenience and speed, have become lifelines.
platforms and sponsor banks Technology platforms like Zoom and Microsoft
NDF cutoff times as late as 11pm Teams facilitate virtual face-to-face meetings.
Online portals provide single-access views of
an enterprise; business management systems
enable enterprises to be managed remotely.
Overnight, the global pandemic has pushed these
Technology driven. Human powered. capabilities into the forefront, transforming some
technologies from nice-to-have to need-to-have,
Contact Us according to RJ Horsley, president of SpotOn
ISORecruitment@i3verticals.com Transact Inc. In his interview during FinTech
Forward 2020, a virtual conference produced by
Board Studios Inc., Horsley suggested that no
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