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Education




                         Saving merchant fees – Part 1:

                                Cash discount explained




        By Nikki Estes and Shubham Garg                           • Attract more customers
        iCheckGateway.com                                         • Retain more profits
                                                                  • Keep 100 percent of revenue
                  ou likely know the credit card companies
                  set merchant fees that are added to the sale    • Eliminate merchant processing fees
                  amount. Originally determined by card types,    • Incentivize cash and ACH payments
        Y another factor that determines a merchant’s
        rate includes whether the credit card is present during   • Enjoy next-day funding
        in-person transactions or whether it processes as card-not-  • Avoid disruption in business flow
        present in online, over the phone or when keying in the
        card after a failed POS swipe. Additional determining fac-  What does a CDP look like? 
        tors are card volume and average ticket amount. Mobile   Businesses using CDPs, whether online or in person, need
        and virtual terminal payments earn a different payment   to make it clear that paying by cash or ACH will provide
        fee structure as well.
                                                                consumers with significant savings. To convey this to
        What can businesses do to save on merchant fees?        consumers, the pricing should be explained and posted
                                                                prominently, in accordance with card brand guidance as
        Businesses should explore a cash discount program (CDP)   well as all applicable laws.
        to see if it fits an enterprise's goals and payment processing
        needs. Not all business types will want to implement such   When displaying dual pricing, one price represents the
        a program, but CDPs are growing in popularity among     product's full price before the cash discount is applied; the
        business owners as awareness of them increases.         other denotes what customers pay if they choose to pay
                                                                through cash, check or ACH. To be in compliance with
        Cash discount and surcharge programs stem from the      CDP guidelines, a restaurant, for example, can add a label
        same intention: to alleviate the hefty fees the credit card   to their menu and a sign at their register that briefly and
        companies, like Visa and Mastercard, impose on SMBs.    clearly explain the program.
        However, the programs operate differently in accordance
        with regulations set by the card companies. Understanding   To run a compliant CDP, it's essential that you, as a service
        the differences between these programs will help you    provider, understand the guidelines set forth by the card
        match the businesses you serve with the right programs.  companies and help your merchants adhere to them
                                                                when implementing the program and when creating their
        Merchants benefitting from cash discount programs       signage, which should be clearly visible to consumers
        include those who mostly utilize processing hardware,   in all online, mobile and in-person environments. The
        like Clover, and midsize retail and ecommerce businesses   signage stands as a valuable asset in lessening confusion
        that regularly have lower transaction amounts and process   and  developing transparency  for business  owners  and
        over $5,000 in transaction volume per month. With the   their customers.
        right partner, high-risk businesses can also profit from
        CDPs.                                                   What if a merchant in my portfolio could use a CDP?
        What is a cash discount program?                        If you have already set up a merchant account to process
                                                                credit card transactions, return to them and explain the
        A CDP enables business owners to save on merchant fees   benefits of having a CDP. This will demonstrate that you are
        and provide their customers with discounts. And offering   evolving with fintech solutions to keep entrepreneurs and
        a CDP helps you enhance merchants' processing ability   consumers happy. If your merchants and their consumers
        and close more leads.                                   are happy, feel satisfied  that you provided them with
                                                                technology and savings to retain those relationships.
        In a CDP program, the business owner rewards customers
        who choose to pay their bills through cash, debit, ACH   Nikki Estes guides "Singers of Solutions" on the iCheckGateway.com
        or check. Using a CDP in business or consumer payment   team, educating the ISO, ISV, and merchant audience with creativity
        transactions will discount the final price of the product/  on customized payment technology. She and Shubham Garg, a humor-
        service, passing on savings from the company to the     ous, prolific wordsmith, support the iCG mission to edify businesses and
        purchaser.                                              empower consumers through payments automation, bringing sophisti-
                                                                cation to the heartbeat of every business with simplicity. Contact them
        CDPs enable business owners to:                         via email at pr@icheckgateway.com or by phone at 239-349-2880.

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