Page 20 - GS220401

S Spotlightpotlight I Innovatorsnnovators

Spotlighting companies that promote

innovation in the payments industry

ounded in 2001 and headquartered in Memphis, Tennessee,
Impact PaySystem made their mark on the payments indus-
try with their Petroleum Services. Impact’s Executive Team
F is composed of industry veterans, with over 75 years’ com-
bined experience implementing creative solutions for their custom-
ers. Through strategic alliances with industry leaders like First Data,
Elavon, and Vantiv, Impact PaySystem is able to design unique solu-
tions for merchants’ individual needs. Product solutions include credit
and debit card processing, PIN secured and signature-based debit,
wireless solutions, gift card, check services, loan products, Click2Don8
proprietary donation product and development services.
Impact Apprentice in real life: an insider's view

mpact PaySystem, a payment processing company, launched Impact Apprentice, an online university for merchant
level salespeople (MLSs). The program is designed to help new entrants and payments industry veterans obtain
fundamental knowledge of payment processing and numerous merchant options in technologies, products and
I services, the company stated. Here to speak with us today is Maya Karawadra, Marketing Manager at Impact
PaySystem, for whom merchant services is more than just a profession; it’s a bred-in-the-bone family business. Maya
shares her personal Impact Apprentice journey in this exclusive Green Sheet interview.
Custom pages on our high-traffic website showcasing
How have your ideas about merchant services changed since you enrolled in Impact Apprentice?

your company’s unique messagee been in the payment industry my whole life. I
I grew up hearing about credit card processing where my parents hav
had no idea what it really was until I started working as a server at a restaurant in College. When I got the opportunity
to work in my family business my parents made me take all the courses we offer to our sales partners. I am working in
• Your own, customized News from the Wire that highlights
marketing and really needed to understand the products and services. After completing the course, I was motivated by
stories about your company
all the different avenues this industry has to offer. The progress of technology really stood out to me and how far the
industry has come in the years my parents have been involved.
• Featured content: updated monthly, either by your in-house
What parts of the program stood out or surprised you?
writers or by one of ours
The course formats were easy to do and I actually enjoyed them. I could do as little as I wanted or as much as time
permitted. You can easily pick up your course at your convenience. What are some of your favorite aspects of the program?
• Custom infographics and videos
I really enjoyed learning the inner workings of processing. From prospecting to getting an account live and processing
the courses cover it all.
• Premier content placement in each issue of The Green Sheet
Following your enrollment, which areas will you focus on in your career?
It may be too early to tell. There is so much opportunity in the payment industry and I am just now discovering this. I
• And so much more...
am glad to have this discovery early in my career. My focus now is on marketing our products and services. What really
excites me is new technology and introducing that to our merchants and sales team. Perhaps in the future I will get more
involved in the development of this technology.
Rick@greensheet.com
Do you expect to continue to use the program’s resources and guidance after you are trained, and if so, in
what ways?
707-284-1693
I have gone back to watch content from previous courses as I take on projects at Impact. I am sure I will continue to use it
as a resource as I take on more projects.