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IndustryUpdate

Poor connectivity limiting FI revenue seamlessly process gift card transactions in-store, online
and via mobile devices on one platform, the partners
BSO, an infrastructure and connectivity provider, stated.
released Cloud connectivity and the future of financial mar-
kets, a report suggesting financial institutions (FIs) are NMI, Scheidt & Bachmann expand payment options
tolerating poor cloud connectivity experiences. Nearly
all of the 600 IT decision makers from diverse world NMI, a full commerce enablement technology company,
regions surveyed rated their connectivity as extremely and Scheidt & Bachmann, a global mobility solution
or very resilient, yet all had experienced outages, with provider, strengthened their partnership by integrating
almost half experiencing outages at least monthly, a new payment solution for parking pay stations across
researchers stated, adding that this is costing FIs 21 to 50 the UK. With travel picking up, so have transactions
percent of revenue on average, yet only 2 percent of FIs associated with tolls, tickets and parking meters. This
are planning to change cloud providers in the near term. partnership, the companies said, will enable more seam-
less and dependable payment capabilities to parking
Embedded payments a mystery to consumers station operators by giving them more choices of termi-
nals and banks, easy integration and the ability to accept
As part of its Lost in Transaction research series, spe- contactless payments, which are becoming increasingly
cialized payments platform Paysafe surveyed 11,000 preferred by consumers.
consumers across Europe, North America and Latin
America, and found that 49 percent have never heard Simpay, Fee Navigator expand partnership
of the term "embedded payments," and while a further
23 percent have, they do not understand what it means. Simpay, a full-service payments, payroll and POS pro-
The findings also show a strong correlation between vider, expanded its partnership with Fee Navigator to
embedded payments' benefits and consumers' desire power its next phase of growth. Lazaros Kalemis, Simpay
for convenience at checkout. Among respondents who CEO and founder, stated that Fee Navigator's next-level
said their payment habits have permanently changed capabilities enable Simpay to serve customers faster and
since the start of the COVID-19 pandemic, 24 percent more accurately. The partnership expansion includes
are using digital wallets more frequently than a year greater access to Fee Navigator's feature-rich technology,
ago when paying for online purchases, and 17 percent Simpay noted, so the company's tech-enabled salesforce
are using mobile wallets more often. And, as of October will be able to respond more effectively to opportunities.
2021, 61 percent of businesses accept digital wallets at
checkout, and 26 percent plan to introduce them before ACQUISITIONS
the end of 2022.

IDIQ acquires Credit & Debit
PARTNERSHIPS
IDIQ, a provider of identity theft protection and credit
Delta, Biller Genie expand AR solutions report monitoring, acquired Credit Swag Ventures Inc.,
which does business as Credit & Debt and operates the
Delta Payment Solutions, the management arm of Delta website https://creditanddebt.org. The Credit & Debt
Payment Cooperative, added Biller Genie as a soft- acquisition allows IDIQ to further extend its financial
ware cooperative provider partner. Delta Cooperative wellness toolset and financial educational content for
Members utilizing QuickBooks, Xero or Accounting members as well as gain a dedicated and seasoned team
Suite software can now seamlessly integrate Biller to focus on third-party opportunities for its members
Genie's cloud-based platform with their Delta merchant across the financial services landscape, IDIQ stated.
or ACH processing accounts to automate accounts Credit & Debt is a fintech and financial education com-
receivable billing and reconciliation without having to pany that provides guidance for those looking to man-
change their current system, Delta noted, adding that age debt, monitor credit, find loans or credit cards and
this allows cooperative members to receive payments more.
faster, reduce overdue invoices and save multiple hours
per week in administrative work. MFS Africa acquires GTP
Factor4, Talus Pay team up on gift cards Digital payments network MFS Africa reached an agree-
ment to buy Global Technology Partners. Based in Tulsa,
Factor4 LLC, a provider of gift card and loyalty solu- Okla., GTP is the number one processor for prepaid
tions, formed a gift card partnership with Talus Pay, a cards in Africa, MFS Africa noted, with over 80 banks—
technology-driven provider of payment processing solu- including UBA, Ecobank, BIA, Stanbic, Coris, NSIA and
tions for small and midsize merchants. The partnership Zenith Bank—using its platform. GTP's client base cov-
allows Talus Pay to add an omnichannel gift card solu- ers 34 countries and provides processing for the Visa,
tion to its business offerings that enables merchants to Mastercard, GIM, GIMAC and Verve networks, MFS

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