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CompanyProfile

Modernize back-office

with superior enterprise

applications ISO/MLS contact:

n 1986, BHMI founders, owners and current lead- Casey Scheer
ers—Jack Baldwin, CEO; Lynne Baldwin, presi-
dent; and Michael Meeks, senior vice president of Director of Marketing & Sales
I software development—assembled an elite group cscheer@bhmi.com
of experts to design, develop and support an array of
enterprise software applications. Today, the Omaha- 402-333-3300
based company is best known for its signature product,
the Concourse Financial Software Suite, a collection of www.bhmi.com
software modules focused on back-office processing of
electronic transactions. Concourse Financial Software Suite as a defining moment
in the company’s history. This signature suite of solutions
BHMI’s core competency is creating high-volume trans- consists of five modules. Describing the modules, she
action processing solutions that are continuously avail- said, “As a modular solution including settlement, recon-
able, highly scalable and undeniably reliable, according ciliation, fees processing and disputes workflow manage-
to company representatives. As technology evolved over ment, Concourse reduces the cost and complexity of back-
the past three decades, BHMI retained its focus on devel- office processing and enables organizations to modernize
oping enterprise software applications that provide value and monetize payments processing. Concourse’s continu-
to clients and professional satisfaction to employees. ous processing architecture and powerful rules engine
are ideally suited for real-time payment methods such as
Modernizing back office systems P2P and enable companies to perform back office process-
ing for any type of payment transaction.”
Casey Scheer, director of marketing and sales at BHMI,
noted the company’s 70 team members include archi- Scheer further stated that the accelerating pace of change
tects, software engineers, QA analysts, project manag- in the payments industry has created opportunities and
ers, technical writers, trainers, and implementation and challenges for digital commerce stakeholders, and with
support specialists. “BHMI made the strategic decision to continuing adoption of alternative payment methods,
focus on back-office processing of electronic payments, companies need to update legacy back-office systems to
which is processing that occurs after a transaction has support not only traditional payments but mobile, real-
been authorized,” Scheer said. “This includes areas like time and P2P payment methods. By working with BHMI,
settlement processing, reconciliation of transaction data, companies can expand payments acceptance within a
calculation of fees, and management of chargebacks and unified payments environment and ISO 20022 message
disputes.” Scheer noted that BHMI’s concentration differs format that supports real-time rails worldwide, she add-
from software providers that focus on front-end process- ed.
ing, pointing out that not all front-end systems support
emerging payment methods and real-time processing en- Client, partner benefits
vironments. BHMI offers software solutions designed to
modernize the payments back office, she explained. Scheer noted that BHMI clients and partners can lever-
age software that is based on a continuous processing ar-
BHMI clients and partners have seen improved opera- chitecture, which means once a transaction is authorized,
tional efficiencies and enhanced productivity, Scheer back-office processing such as settlement and reconcili-
said, adding that BHMI apps automatically load data ation begins instantly. This is a completely different ap-
from all transaction sources and meet service level agree- proach from that being used in legacy batch systems, she
ments with fast, accurate settlement processing. In addi- said, adding that the Concourse Financial Software Suite
tion, she noted, BHMI applications ensure data integrity has a flexible rules engine that is fast and easy to config-
by automatically identifying discrepancies, reconciling ure.
transaction data and simplifying chargeback and dispute
management. These benefits and competitive fee sched- “Bottom line, BHMI can provide payment back-office
ules have helped BHMI and our clients win more busi- solutions that allow financial service companies to take
ness, she pointed out. advantage of the growing and changing opportunities in
the payments industry,” Scheer said. “Going forward, we
Flagship technology suite will remain focused on back-office processing require-
ments for all payment methods while proactively evolv-
Reflecting on BHMI’s achievements and milestones, ing the Concourse Financial Software Suite to meet new
Scheer considered the company’s decision to create the and changing requirements.”

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