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Education




                                                                Who owns data generated by payments?

                                                                Every payment will have a specific set of data fields and
                                                                will also likely have a coterie of entities clamoring for
                                                                rights in the same data, including the merchant, shop-
                                                                ping platform, advertiser who borough the consumer to
                                                                the merchant, fraud screening service, gateway, processor,
                                                                acquirer, issuing bank, commercial bank and others.
                          Legal ease:
                                                                Traditionally, card transaction information belongs to the
                                                                acquiring bank, but others inevitably pick up rights in the
                                                                same data by driving merchants and consumers through
                                                                their own terms and conditions or embedding their own
                                                                terms in others' terms.

                                                                Increasingly, state law prohibits the collection, storage,
                                                                processing, use or disclosure of individual consumer data
                                                                without express consent of the consumer.  For example,
                                                                the California Consumer Privacy Act of 2018 (CCPA) pro-
        Who owns this data?                                     vides the following rights for California consumers:

                                                                      • The right to know about the personal information
        By Adam Atlas                                                   a business collects about them and how it is used
        Attorney at Law                                                 and shared;
                                                                      • The right to delete personal information collected
                  ata ain't what it used to be.  The New York           from them (with some exceptions);
                  Times is suing AI-giant OpenAI for copyright
                  infringement because it alleges that ChatGPT        • The right to opt-out of the sale or sharing of their
        D by OpenAI is able to operate in part because it               personal information; and
        has used NYT data. That case is emblematic of the value
        of data in today's business market.                           • The right to non-discrimination for exercising
                                                                        their CCPA rights.
        Payments data also has tremendous value. ISOs help cre-
        ate that data and are well-positioned to capitalize on it.   Compliance with new state privacy laws is being managed
        Meanwhile, states are ratcheting up privacy laws to pro-  through various opt-in buttons and consents woven into
        tect the privacy of consumers.                          the consumer experience. The result is a mixed bag of pro-
                                                                viders obtaining various degrees of legitimate title in vari-
        The purpose of this article is to highlight some of the legal   ous breadcrumbs of consumer data related to payments.
        considerations for an ISO or payment processor in the hot   Many ISOs and acquirers do not contract directly with the
        field of data rights management.                        consumer. Their title in transaction data therefore relates
                                                                mostly to the necessity to take possession of card payment
        What data do payments generate?                         information for the purpose of processing merchant trans-
                                                                actions.
        For better or for worse, it's hard to think of any speck of
        data that isn't somehow tied to payments. I'll avoid going
        on a (hypocritical) rant about how the digerati have finan-  However, some payment platforms, like PayPal, Stripe
                                                                and others, encourage consumers to have a login to the
        cialized everything from putting air in the tires of your
        car to reading the news.                                portal thereby creating a direct relationship between the
                                                                payment processor and the paying consumer. These pay-
                                                                ment platforms engage on both the consumer and mer-
        Data fields generated by a typical payment go well beyond   chant ends of transactions and are able to acquire more
        the purchase price and payment card number.
                                                                data than those that service only one end.
        They  include  location information, shopping cart con-
        tents, email address, device ID, age of the purchaser, home   Curiously, most acquirers and processors and some ISOs
                                                                pick up rights in data related to card payments, such as
        address, mouse movements and—in the world of VR—eye-
        ball movements over the page.                           the name of the payor and the amount paid, but they do
                                                                not pick up rights in information related to what the con-
                                                                sumer actually purchased—which is the holy grail of com-
        In short, we kick-off reams of data wherever we go and,   mercial data. An acquiring bank, processor and ISO know
        particularly in consumer purchase transactions.
                                                                that a person spent $100 at Walmart, but they do not know
                                                                what that person bought.
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