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IndustryUpdate

APPOINTMENTS in demand as a speaker on topics related to customer
support.

Daxko appoints Jeff VanDixhorn Gavin McMillan steps down at RevoluGROUP
Ron VanDixhorn is the new CEO of Daxko, a lead- Gavin McMillan resigned as CEO and director of
ing software and integrated payments provider for RevoluGROUP Canada Inc. McMillan, who joined the
health and wellness organizations. VanDixhorn, who has company in August 2023, played a key role in develop-
served as Daxko's president since 2021, brings extensive ing its API-driven payment-as-a-service (PaaS) model
experience from his tenure with the company, where he and expanding white-label partnerships and joint ven-
significantly expanded its product suite and customer tures. Bernard Lonis, chairman of the company's board,
base, Daxko stated. Known for his strategic vision and praised McMillan's contributions and wished him well.
leadership, VanDixhorn aims to further enhance the The board has begun a comprehensive search for a suc-
company's offerings and market reach, leveraging his cessor to lead the company into its next growth phase,
deep understanding of the industry's evolving needs. considering both internal and external candidates.
His focus will be on customer-centric solutions and inno-
vation, guiding Daxko through its next phase of growth. Vasant Prabhu joins Intuit board of directors
Brian Daniell signs on with Billtrust Vasant Prabhu, former CFO and vice chairman of Visa,
joined Intuit's board of directors. Prabhu's extensive
Brian Daniell joined Billtrust as chief customer officer, experience in financial services and technology, includ-
bringing over 20 years of experience in enterprise soft- ing roles at NBCUniversal Media, Starwood Hotels and
ware support and services. Previously with Deltek as Safeway, is expected to support Intuit's growth and
chief customer officer and vice president of customer global expansion. He is recognized for his leadership in
care operations, Daniell expanded customer care offer- scaling businesses and his involvement in Visa's trans-
ings and delivered award-winning support tools. At formation. Prabhu expressed admiration for Intuit's
Harper and Shuman, he established a global customer innovation and said he is eager to contribute to its future
support organization recognized as an industry leader. development. His appointment expands Intuit’s board
In addition, Daniell serves on association boards and is to 12 directors.

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