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IndustryUpdate





                                                                  Women in Payments EME honors Lena Hackelöer

                                                                  Lena Hackelöer, founder & CEO of Brite Payments, was
                                                                  awarded the Inspiration Award by Women in Payments
                                                                  at the EMEA Symposium. Recognized for her leadership
                                                                  and role in advancing the payments industry, Hackelöer
                                                                  has led Brite Payments, a provider of instant bank pay-
                                                                  ments, to significant growth. Under her guidance, Brite
                                                                  expanded into key European markets and launched
                                                                  Brite Instant Payments in Germany. Hackelöer's work
                                                                  exemplifies her commitment to innovation and fostering
                                                                  an inclusive  environment,  contributing  to  the  success
                                                                  of women in the payments sector, Women in Payments
                                                                  stated.

                                                                RESEARCH
        ANNOUNCEMENTS
                                                                  SMBs concerned about fraud, inflation
          Elevate wins 2024 HR Tech Award for AI
                                                                  KeyBank's 2024 Small Business Survey revealed that
          Elevate, a consumer-directed benefits administration    65 percent of SMB owners are confident they can
          platform, was awarded the Best Advance in Practical AI   cover a month's operating expenses with cash reserves.
          in the Total Rewards and Employee Wellbeing category    However, 37 percent expect a slight increase in operating
          by Lighthouse Research &  Advisory for its 2024 HR      costs due to inflation, and 27 percent foresee a significant
          Tech  Awards. Elevate's  AI-driven platform speeds up   rise. Main challenges respondents mentioned include
          claim processing for flexible spending accounts, with 90   fluctuating sales (35 percent), delayed payments (29
          percent of claims approved instantly, which enhances    percent) and high overhead costs (28 percent). Owners
          the user experience for administrators and employees,   are proactively cutting costs, boosting cash reserves
          making benefits more accessible and efficient, award    and exploring financing options to ensure resilience.
          judges noted. The HR Tech Awards recognize leading      Additionally, SMBs are seeking advice from banks on
          companies for solving customer needs effectively.       cost management, emergency funds and revenue diver-
                                                                  sification. The survey reflects optimism amid economic
          Fractal boasts cheapest payment rails in U.S.           uncertainties, including concerns over payment fraud
                                                                  and potential policy changes after the U.S. presidential
          Fractal, a new fintech platform for SaaS companies      election.
          founded by payment veterans Brian Nichols and James
          Greaves, said it launched efficient payment processing   U.S. bankruptcies continue upward trend
          services in the United States. Offering up to 30 percent
          savings, Fractal competes with industry giants through   G2 Risk Solutions (G2RS) noted increasing bankruptcy
          lowest-cost routing and attractive revenue-sharing plans,   filings despite strong economic indicators. Bankruptcy
          the company stated, adding that the platform provides   filings rose 16.2 percent in the first quarter of 2024 com-
          pre-built payment flows and an API for customization.   pared to the previous year, continuing a trend from 2022.
          Nichols and Greaves emphasized that Fractal's service   In  addition,  if  the  trend  continues,  G2RS  projects  a  32
          enables SaaS companies to add payments easily, boost-   percent increase in filings from 2022 to 2024, with nota-
          ing revenue without raising prices.                     ble rises across all U.S. regions. The Pacific and Mountain
                                                                  regions have seen the highest increases, with California
          NFC Forum streamlines testing requirements              and Arizona leading in volume. This trend could surpass
                                                                  pre-pandemic  levels  in  a  few  years,  impacting  various
          The NFC Forum added Test Release 13.2 (TR13.2) to       industries, according to G2RS's Ryan Sanders.
          its  certification program  to  simplify  testing  and  make
          it more cost-effective. This update allows for testing   USPF studies connected car, contextual payments
          of market-ready products with release candidate soft-
          ware, reducing the time-to-market for NFC-enabled       The U.S. Payments Forum released  Connected Car and
          products and streamlining the number of required tests   Contextual Payments, a new white paper on the integra-
          without compromising coverage or functionality, the     tion of automated payments within the connected car
          forum stated. With its specifications, the NFC Forum    ecosystem.  As McKinsey research predicted that 95
          strives to ensure device compliance, promoting interop-  percent of new vehicles will be connected by 2030, this
          erability across markets. TR13.2 impacts specific NDEF-  paper provides essential knowledge about this evolving
          application tests and does not affect other industry bod-  market, the forum stated. It covers the transaction pro-
          ies using NFC Forum testing practices.                  cess, connected car technologies, implementation con-
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