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Education




        Cannabis dispensary                                                        customers out of their brick-and-mor-
                                                                                   tar  establishments by  encouraging
        support amid COVID-19                                                      online ordering for delivery or curb-
                                                                                   side pickup. And state governments,
                                                                                   which tightly regulate cannabis busi-
        and beyond                                                                 nesses (medical as well as recreation-
                                                                                   al sales), are loosening rules during
                                                                                   this  time  of  crisis  to  facilitate  these
        By Max Miller                                                              new order and delivery models.
        Paybotic                                                                   The whys and how

                     ith social distancing and stay-at-home requirements, online   Cannabis. Marijuana. Pot. Weed. Like
                     ordering, for pickup or delivery, is becoming a way of life for   the name, cannabis has many uses.
                     millions of  Americans, particularly those legally purchasing   Some people smoke it, while others
        W cannabis products to treat  health issues.  Payments profession-         prefer edibles, and still others may
        als who can deliver ecommerce and electronic payment solutions to cannabis   use it in topical form. It can be pre-
        dispensaries, in compliance with appropriate regulations, will position them-  scribed for assorted medical condi-
        selves to benefit long term from this burgeoning market.                   tions and symptoms, including: ALS,
                                                                                   anxiety,  Crone's  disease,  depression,
        Need to limit traffic                                                      epilepsy,  MS,  chronic  nausea  and
        With medical experts advising that the best way to staunch the spread of CO-  PTSD.
        VID-19 is to avoid contact with infected individuals, keeping store traffic to a
        minimum is a good merchant practice. Most cannabis dispensaries in the Unit-  Many cannabis dispensaries today
        ed States today are medical cannabis dispensaries, and these are considered   operate on a cash-only basis, because
        "essential" businesses exempt from state closure mandates. They're keeping   banks and payments companies, con-
                                                                                   cerned about raising red flags with
                                                                                   regulators  or the  credit  card net-
                                                                                   works, have turned their backs on
                                                                                   these companies. But it doesn't have
                                                                                   to be that way, and it shouldn't be.
             REIMAGINE THE ART OF                             USAEPAY.COM          Businesses and individuals through-

             TRANSACTION                                                           out the world are shunning cash over
                                                                                   concerns that paper bills, because
                                                                     MOBILEOBILE
                                                                     M
                                                       RETAIL
                                                            E-COMMERCE
                                                                                   they  get  handled  by  thousands,  if
                                                                                   not millions, of individuals could
                                                                                   be a vector for COVID-19. Cannabis
                                                                                   dispensaries and their patients/cus-
                                                                                   tomers are  no different.  In fact, an
                                                                                   argument can be made that these in-
                                                                                   dividuals, with underlying medical
                                                                                   conditions that could render infec-
                                                                                   tion fatal, have an even greater need
                                                                                   for cashless payment solutions.
                                                                                   Adaptability saves the day

                                                                                   Cannabis dispensaries are an adapt-
                                                                                   able lot. Faced with draconian restric-
                                                                                   tions on how and where they can op-
                                                                                   erate, they continue to flourish, with
                                                                                   a steady stream of new dispensaries
                                                                                   opening every year. Faced with the
                                                                                   dangers around COVID-19, dispen-
                                                                                   saries have an opportunity to prove
                                                                                   their worth – and provide a model
                                                                                   for other customer-facing business-
                                                                                   es. Even in the best of times, not ev-
                                                                                   eryone who uses medical marijuana
                                                                                   can stop by a local dispensary when
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