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Education


                           Metaverse – the next frontier


                                for payments providers?




        By Sascha Münger                                        accessed via headset or experiencing digital content via
        Worldline Merchant Services                             visiting businesses using smartphones or digital glasses.

                 he metaverse has been front and center of dis-  The metaverse isn't a singular digital space but several
                 cussions since 2021 when Facebook surprised    that are being created by companies to offer more realistic
                 the world by rebranding to Meta—in direct ref-  and immersive digital experiences. From a business
        T erence to metaverse—and began promoting this          perspective,  the  technology  has  a  range  of  potential
        new "digital reality." During media interviews Meta CEO   functionalities  designed  to  facilitate better  levels  of
        Mark  Zuckerberg  confirmed  the  business  would  shift   collaboration and productivity.
        focus from a mere social media platform to a "metaverse   Ecommerce, the metaverse and 'web 3.0'
        company" over the course of the next five years.
                                                                The development of the metaverse is often associated with
        Just months later, other brands announced they were     "web 3.0," and both are expected to be critical to the future
        working on their own metaverse, and slowly, more        of ecommerce. At present, we are at the stage known as
        organizations became strong advocates for the topic. Fast   "web 2.0" where the internet is the primary entry point
        forward one year, and many companies are looking at     for those looking to access information and services,
        how they can be a part of this new universe and, more   communicate and socialize, sell goods, and experience
        importantly, generate revenue from it.                  entertainment.

        And what better place to start the conversation than at the   Meanwhile, the  metaverse  is  predicted  to  replicate  the
        very heart of revenue generation: payments. Essentially,   value  proposition of  the internet itself.  The  metaverse
        payments providers are enablers for the monetization of   adds a new, three-dimensional, immersive layer that
        this new metaverse and, with that in mind, an abundance   provides users with a more authentic, seamless experience,
        of opportunities and challenges require consideration.   enhanced by the advantages of blockchain technology.
        The metaverse – how it works, what it means             Payments in the metaverse
        The metaverse refers to a virtual world in which physical   Paying for digital assets will hold the ultimate key to
        cash has no place. Living and doing business in this    creating a seamless user experience in the metaverse. And
        environment requires a proper virtual system to facilitate   to ensure effective ecommerce and a fully functioning
        seamless, effective transactions, and digital payments are   metaverse, each digital environment must create its own
        the primary vehicles for doing so.                      digital economy of sorts with robust payment methods.

        Combining the words "meta" and "universe," "metaverse"the   Just as in the physical world, payments in the metaverse
        term is a portmanteau used primarily to denote an       can be made in various ways, but the most common is
        anticipated future iteration of the internet. It refers to both   through blockchain or digital currencies,  which can be
        current and future integrated digital platforms focused on   used to purchase merchant goods and services. Thus,
        virtual and augmented reality. It is widely considered to   payment providers must look to proactively explore how
        be the internet's next frontier and a significant business   to build in metaverse payment products and services, to
        and financial opportunity for businesses across all sectors.  create the ultimate virtual payments experience complete
                                                                with new merchant sales channels and virtual showrooms.
        If we are to understand how it works, based on the vision
        set out by social media and technology companies,       The role of cryptocurrencies
        devices such as virtual reality headsets, digital glasses,   and NFTs
        smartphones and other devices allow users access
        to 3-D virtual or augmented reality worlds. In these    Cryptocurrencies have an important role to play in
        environments, users here  work,  connect  with  friends,   the development of the metaverse as they represent
        conduct business and access learning opportunities – all   the monetary connection between the physical and
        in an environment mediated by technology in original    virtual worlds. Users looking to purchase goods in
        and immersive ways.                                     the metaverse can exchange their local fiat currencies
                                                                into cryptocurrencies by setting up a crypto wallet and
        But the metaverse is not just one type of experience. It   using an exchange like Coinbase or Binance to make the
        refers to a continuum of immersive digital experiences –   conversion.
        from participating in a virtual reality multiplayer game

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