12:05:02 - Top 10 best practices for fighting credit card theft and fraud

08:03:02 - The intelligent sale

08:02:01 - Stop, look, listen to merchants: Ten tips

08:01:01 - B2B and B2G: The road ahead

07:12:01 - B2B: Pedal to the floor

07:11:01 - B2B: Rich in opportunity

07:10:01 - How to cure what ails health care

07:08:01 - P-cards: The payoff is palpable

07:07:02 - Data security sells

16:06:02 - Open-loop prepaid will play a role in next loyalty move by Starbucks

17:08:02 - Never sell a merchant account again

17:08:01 - Identifying strong sales agents

17:07:02 - Understanding the cash discount program

17:07:01 - Successfully recruiting experienced agents

17:06:02 - Finding profitability in a competitive market

17:06:01 - Selecting the right sales model for your ISO: Five options

17:05:02 - Positioning your ISO for success from the start

17:05:01 - Finding the right ISO partner

17:04:02 - Should you register as an ISO?

17:04:01 - Let's listen, learn and share

16:09:01 - Selecting the right ISO partner

16:08:01 - Hire sales professionals, not consultants

16:07:01 - Five ways to combat attrition effectively

16:06:01 - Work less and improve your bottom line

14:09:02 - Managing your ISO during the first year: 10 tips

14:05:02 - Which sales model is right for you? Part 3

14:03:02 - Which sales model is right for you? � Part 2

14:02:02 - Which sales model is right for you? � Part 1

25:02:01 - Legal ease: Civil versus criminal liability in payments

24:11:02 - Legal ease: Four crypto opportunities for payment businesses

24:09:02 - Payment processing family tree: A glossary of participants

24:07:02 - Independent contractor versus employee minefield

24:04:02 - Legal ease: Key ISO rights and how to spot them

24:03:01 - Legal ease: Who owns this data?

24:01:01 - AI is coming for us: Legal strategies for ISOs

23:08:02 - Legal ease: The Green Sheet opens doors for legal advice and learning

23:06:02 - Legal ease: SEC crypto crackdown: Learning what ISOs have known for decades

23:05:01 - ISOs gone digital: Legal implications for digital-only ISOs

23:04:01 - Bankrupt acquiring bank !#* What’s an ISO to do under the law?

23:03:01 - Legal ease: Sanctions compliance in payment processing

22:12:02 - Legal ease: AI 1; lawyers: 0 - but what will AI do to payments?

22:12:01 - Legal ease: FTX: Dishonesty, nothing legal to see here

22:11:01 - ISO VAR/ISV relationships: Legal opportunities and challenges

22:07:01 - Legal ease: Complex international processing: opportunity and risk

22:05:01 - Legal ease: 50 ways to sell your ISO

22:02:02 - Legal ease: Payment technology licensing – Part 3: Web 3.0, blockchain, decentralized technology

22:01:01 - Legal ease: Payment technology licensing - Part 2: What should and shouldn't be free?

21:12:01 - Legal ease: Payment technology licensing Part 1: How to build for licensure

21:11:01 - Personal guarantees in payments

21:10:01 - Legal ease: Card issuing: the flavor of the month in acquiring

21:08:01 - Are agents employees or independent contractors?

21:06:01 - AML for ISOs

20:12:02 - Legel ease: Buyout gotchas: watch out portfolio sellers

20:10:01 - Legal ease: Legal culture in payments

20:07:02 - Wirecard: Legal lessons

20:04:02 - Force majeure clauses - never read until now

20:03:01 - ISO and VAR integrations, a legal take

20:01:02 - Open banking and neobanks for ISOs

19:12:01 - Legal strategies for ISOs facing processor consolidation

19:11:01 - Legal strategies of successful ISOs

19:09:02 - Who's really who in the payment processing biz?

19:08:02 - Fraud stories: Bottom of the legal barrel

19:07:02 - ISO succession planning

19:06:02 - Navigating ISO agreement termination

19:05:01 - Payments law for autonomous devices

19:04:01 - Issuing: the new acquiring

19:02:02 - $6 billion Visa Mastercard settlement update

19:01:02 - 2019: Back to payments basics

18:12:02 - Data breach allocation of liability

18:10:02 - Law, payments and national security

18:09:02 - California goes European with the California Consumer Privacy Act

18:06:01 - Legal ease: ISO contract management in the digital age

18:04:01 - Mixing family and an ISO business

18:01:02 - Moving merchants: Great support or biting the hand that feeds?

17:11:02 - ISO risk from third-party providers

17:09:02 - ISO technology contracting

17:07:01 - Cyber-security for ISOs: The crossroads of law and security

17:06:01 - Is bitcoin the end of payments as we know them?

17:03:02 - A legal take on the rise of legitimate aggregation

17:02:02 - Secrets: A contemporary legal take

17:01:02 - ISO portfolio seller's checklist

16:11:02 - Gateways rising

16:10:01 - Not too big to fail: Processor bankruptcy

16:09:01 - Payfac: Fad or new norm?

16:07:02 - Contract management in the paperless age

16:06:02 - Consolidation in acquiring

16:05:02 - Best processor moves

16:04:02 - Getting legal with millennials in payments

16:03:02 - What to do when a processor stops paying

16:02:02 - Understand and honor confidentiality

16:01:02 - Termination: The end or a new beginning?

15:12:01 - Best get it in writing

15:11:01 - Industry tradeshows and the law

15:09:02 - Legal ease: When is an ISO an MSB?

15:08:02 - Legal ease: Choosing a lawyer for your payment business

15:06:02 - Legal ease: ISO and Payfac reserves: A legal perspective

15:05:02 - ISO legal blunders

15:04:01 - Oral promises and ISO contracts

15:03:01 - ISO third-party integrations and data sharing

15:01:02 - ISO goes to court: What to expect

14:12:02 - The ISO calendar: Don't set and forget your ISO agreement

14:11:02 - Don't get gouged by pass-through, pass-through, pass-through

14:10:02 - Cascading, overlapping contracts for ISOs, agents, sub-agents and downlines

14:05:02 - Becoming a money transmitter

14:04:02 - App licensing for ISOs

14:02:01 - The MFA: What payment pros must know in 2014

14:01:01 - ISOs going paperless – a legal perspective

13:12:01 - Virtual currencies and the law – a primer for ISOs

13:08:01 - Legal issues for the SEO-minded ISOs, MLSs

13:06:01 - Online sales tax: Gain new income from the MFA

13:04:01 - Scenarios to avoid in portfolio sales

13:03:01 - Should ISOs have an AML policy?

13:02:01 - Confidentiality: A refresher on ISO, MLS obligations

12:12:02 - Subtle but crucial factors in portfolio sales

12:11:01 - Coping with PCI noncompliance fees

12:10:01 - Legal disputes: Head them off at the pass

12:08:01 - MFA: The acquirer's role in taxing online sales

12:06:01 - The shifting ground of pricing

12:05:01 - Don't let your processor do this to you

12:03:02 - Pricing surprises: Don't let processors eat your lunch

12:02:02 - Legal strategies for an evolving marketplace

11:11:01 - When big money meets small ISOs

11:09:02 - ISOs and social media: Staying in compliance

11:08:01 - ISO and MLS dispute settlement

11:07:01 - What is my portfolio worth anyway?

11:04:02 - Memorable ISO legal catastrophes

11:03:02 - IRS filing fees: Revenue and contractual shakeup

11:01:02 - ISO legal setup steps

10:12:02 - Paperless merchant acquiring: A legal perspective

10:11:01 - Making hay of new IRS reporting requirements

10:10:01 - Partnering in an ISO business

10:09:01 - Assignment provisions in ISO and agent agreements

10:08:01 - Agent or employee: Which are you?

10:05:02 - Residual protection at 'portability moments'

10:04:02 - Contractual pricing pitfalls

10:02:02 - Claws in merchant contracts

10:01:02 - One company per ISO deal

09:11:01 - Legal aspects of high-risk processing

09:10:01 - Reserve accounts and processor meltdowns

09:09:01 - Negotiating agreements in the Great Recession

09:08:01 - Seven reasons to avoid exclusivity

09:06:02 - Fallout from the Great Recession

09:05:02 - Pitfalls to avoid in acquiring relationships

09:04:02 - Payments and social networking:<br>A legal perspective

09:03:02 - Steer clear of buyout pitfalls

09:02:02 - Keep an eye on the store

09:01:02 - Bankrupt banks and credit card acquiring

08:12:02 - The law of fine print

08:11:02 - A clean exit

08:09:01 - Be calendar-wise

08:08:01 - Becoming registered

08:07:02 - Canadian payments revolution - eh!

08:07:01 - Exit portfolio, many offramps

08:06:01 - Shop before you sign

08:05:01 - Merchant security is your business

08:03:02 - State security laws loom

08:02:02 - Portfolio sale pitfalls

08:01:02 - Merchant services hierarchy

07:12:02 - MLS or ISO: Which one are you?

07:11:02 - Liability limbo: Where will you land?

07:10:02 - The next ISO widow could be yours

07:09:02 - Time's up for one cash advance patent

07:08:02 - Primo processor practices

07:07:02 - The all-time dirtiest processor tricks

07:06:02 - The lowdown on locked documents

07:05:02 - What if my ISO tanks?

07:04:02 - The ABCs of portfolio sales

23:07:01 - No more blocking competing networks for Mastercard - the legal implications

18:05:02 - Put investment capital to work to create long-term value

16:10:01 - The narrowing delta between ISO and merchant portfolio valuations

16:07:01 - Guide to a successful portfolio acquisition strategy

16:06:02 - How integrated, complementary technologies lift valuations

16:04:01 - Payment technology companies offer more than EMV upgrades

16:02:02 - Targeting retail SMEs can kill your ISO's value

16:01:02 - The M&A market 2016: 10 things to know to best position your business

15:11:02 - Words that kill (deals)

15:11:01 - The counterintuitive, paradoxical nature of large merchant accounts

15:09:01 - Sharks and sharps: Who's buying your bankcard business?

15:08:01 - The most valuable merchant portfolio

15:07:01 - The ISO and portfolio market that wasn't supposed to be

15:02:01 - You're the coach, what's your game plan?

14:03:01 - Help merchants sleep better at night

14:01:01 - Make it a wonderful day

13:03:02 - It's time to change the conversation

12:02:01 - Give your goals some oomph!

12:01:02 - Durbin - the aftermath

20:11:02 - Mindset, your most important asset

18:03:02 - Five reasons why buyers will spurn your ISO

18:02:01 - Capitalizing on valuation variance of downline MLS portfolios

17:08:02 - Portfolio rationalization

17:04:02 - ISOs take note: The value of operational expertise is skyrocketing

17:01:01 - ISO versus MLS status in 2017: The stakes are high

16:08:01 - Acquiring the right technology to complement your payments biz

23:03:02 - AI selling: run, don't walk

22:10:02 - Payment technology: an ally to Hispanic or Latino-owned businesses

12:09:01 - Tips for managing remote sales teams

12:07:02 - Reach your company's peak performance with training

12:05:01 - Ace your sales interview

12:03:01 - How ISOs and MLSs can use Pinterest

12:01:02 - You're never too small for an HR department

11:12:02 - Parlay tradeshow costs into social media bonanza

07:10:01 - Check 21's 'Top Ten'

11:09:02 - Alternative payments in the mobile space

15:03:01 - Paradigm shift on portfolio ownership

15:02:01 - Merchant contract transparency should be the norm

14:11:02 - Dare to think like Square

14:10:02 - Evaluating acquirer relationships

14:07:01 - Insist on a balanced agent agreement

23:05:01 - Writing software is twice as fast with generative AI

15:12:02 - EMV liability shift: Who's liable for what - and when?

25:03:02 - My Street Smarts medley

25:03:01 - Give merchants the guest experience

25:02:02 - Is software the new ISO?

25:02:01 - Position your business for success in 2025, Part 2

25:01:02 - Position your business for success in 2025, Part 1

25:01:01 - Steer clear of the race to subzero

24:12:02 - Recommended reading: Your residual report

24:12:01 - POS partners: Agnostics or antagonists?

24:11:02 - Consolidation: Be prepared and professional

24:11:01 - Ready to cash in on self-attended solutions? Part 2 

24:10:02 - Ready to cash in on self-attended solutions? Part 1

24:10:01 - Big tech versus humans - competing with the internet 

24:09:02 - Repel fraud with grit, due diligence 

24:09:01 - Are you a fair weather partner?

24:08:02 - Lawyer up and protect your residuals

24:08:01 - Social media for business

24:07:02 - How will you be remembered?

24:07:01 - SEAA: 23 years and going strong

24:06:02 - Best-selling business strategies Part 4: Value-added solutions

24:06:01 - Best-selling business strategies Part 3: Referral partnerships

24:05:02 - Best-selling business strategies – Part 2: Online selling

24:05:01 - Best-selling business strategies – Part 1: In-person selling

24:04:02 - Speed dating in the internet age

24:04:01 - Let’s blow up the internet!

24:03:01 - Let the AI smackdown begin

24:01:02 - Why restaurants need us

23:12:02 - Who can you trust?

23:11:01 - Find, cultivate diamond-in-the-rough partners

23:10:01 - Why being human is our best differentiator

23:07:02 - How low can merchant services go?

23:06:01 - Let's eliminate friction from merchant services

23:03:02 - Seven new rules for SMBs in 2023

23:02:02 - Help card-present merchants fight chargeback scams

22:12:02 - Help merchants navigate holiday-time tipping

22:10:02 - NAC 2022: The ATM reinvented

22:10:01 - Who moved the residual cheese?

22:09:01 - Proposed bills threaten SMBs, ISOs

22:02:02 - Understanding cryptocurrencies' place in payments

21:06:01 - Why you should care about open banking

23:07:02 - Treasury's Direct Express Card program saves Americans millions

24:11:01 - The American digital payments revolution

14:06:02 - Top five legal issues in the MCA industry

18:07:01 - Retail disruptors redefine commerce

18:03:02 - PCI SSC raises bar on data security

18:02:01 - Megatrends to watch

17:12:02 - Payments by the numbers: 2017

17:10:01 - Retail revitalization underway

17:08:01 - Self-serve economy opens new sales channel

17:06:02 - Tapping into payments' training goldmine

17:06:01 - Training turns tactical in payments biz

17:03:01 - The changing face of fraud

17:01:01 - Tapping into the U.S. economic pulse

16:11:01 - Blazing tech trails for commerce

16:09:01 - Mobile gaining ground in stores

16:07:01 - Loyalty, the currency of choice

16:05:01 - Change agents, the democratization of retail

16:03:01 - Renaissance in prepaid gifting

16:01:01 - Payment IPOs in the public eye

15:11:01 - Merchants profit from automated retail sytems

15:08:01 - Bitcoin gold rush continues

13:12:01 - New study on the Durbin Amendment claims consumers took it on the chin

21:05:02 - Post-pandemic ISO valuation drivers

10:02:02 - A hike on the winding payments road

17:12:01 - MATCH list update: Are your merchants sitting ducks?

25:01:01 - Effective payments testing: DIY versus getting the experts in

24:08:02 - Will 2025 be the year open banking accelerates in the US?

24:12:02 - Drive success: Innovative payment solutions for automotive retailers

22:12:01 - Every second of the mobile experience is really part of the payment process

19:03:02 - MLSs can be the saviors of small business

18:09:02 - Why you must grasp the new rules of small business marketing

18:07:01 - Your merchants are flying blind

18:06:01 - Help your merchants increase customer loyalty

18:04:01 - Brick-and-mortar merchants must own their 'digital storefront'

18:03:01 - The biggest threats to merchants have moved online

18:02:01 - What keeps merchants up at night?

17:10:02 - Five-step plan for cross-selling to merchants

17:08:02 - Why every MLS needs to know how to cross-sell

10:09:01 - Getting started in prepaid

13:05:02 - NFC - not just payment

10:09:02 - Who's your counterparty?

07:05:01 - Active agent, passive income

14:01:01 - Four tips for a better marketing team

13:11:02 - Transform your business with real-time ease

09:06:02 - Mobile payments gaining traction - finally

08:04:02 - Smack those hackers down

07:04:02 - Apple is a small potato here

22:01:02 - The top six things that changed online fraud in 2021

14:01:02 - Rejection: The self-fulfilling prophecy

11:08:02 - Antiquated thinking could doom mobile payments at the POS

10:05:02 - Stemming the attrition tide

10:03:01 - Follow Wendy's for a winning combo

10:02:01 - Merchant training:<br>Competitive advantage, potential game-changer

10:01:01 - To checklist or not to checklist

09:12:01 - Principles for success in 2010

09:11:01 - Sell, rent, lease or give it away - what to do?

09:10:01 - Portfolio conversions done right

09:09:01 - A path for success when stakes are highest

09:08:01 - Community counts

09:07:01 - Where there's avarice, there should be ire

09:06:01 - Bad things happen to good people

09:05:01 - Protect merchants with the basics

09:04:01 - Mobile payments? Not yet

09:03:01 - Show me the residuals

09:02:01 - Revisit that elevator speech

09:01:01 - How to preserve self-regulation

08:12:01 - Gear up now for PCI PED compliance

08:11:01 - Give ACH a chance

08:10:01 - When the pen is mightier than e-mail

08:09:01 - Building relationships - priceless

08:08:01 - Three-step systemization

08:07:01 - Selling on spouse power

08:05:02 - The beauty of systematic sales

08:04:01 - Tick tock: Time to comply with PCI

08:03:01 - Card stripes, prison stripes - security required

08:01:02 - Have passion, success will follow

07:11:02 - Stay ahead with a checklist

07:10:02 - Coping with the credit crunch

07:08:02 - Certify the good, blacklist the bad

07:07:02 - A pandemic is sweeping POS terminals: Are you ready?

07:06:02 - Kicking the horse we all rode in on

07:05:02 - Help desk quality check

07:04:02 - A blue route to green pastures

07:07:01 - Tenacity triumphs step by step

13:01:02 - SMEs and important changes to the EU data protection act

11:12:02 - SMBs: Security must become serious

12:09:01 - How to help merchants counter fraudulent orders

23:02:01 - Offering BNPL options in 2023

20:10:02 - Hunting types seen through a sales lens

20:09:02 - Manufacturing could be your next market

20:08:02 - Hard times spur innovation in restaurant POS sector

19:02:01 - Differences between W-2 and 1099 for MLSs

19:01:01 - Risk is not the enemy

18:11:02 - Networking group do's and don'ts

18:10:01 - A primer on EBT acceptance

18:09:01 - Creating and using 'practice' appointments - Part 2

18:08:01 - Creating and using 'practice' appointments &#8211; Part 1

13:05:01 - Training customized for you

12:03:02 - A year of learning, writing, sharing

12:03:01 - Remember your partners

12:02:02 - The ins and outs of marketing

12:02:01 - Putting the right tools into your tool kit

12:01:02 - Hard lessons and easy pickings

12:01:01 - The Durbin Amendment: Bust or boon for the industry?

11:12:02 - EMV's time is nigh

11:12:01 - EMV, are we there yet?

11:11:02 - Integrity and ethics from day one

11:11:01 - Agent training - more than taking a test

11:10:02 - Vertical market tradeshows hold many helpful surprises

11:10:01 - The ABCs of SAQs

11:09:02 - PCI essentials for MLSs

11:09:01 - WSAA or bust

11:08:02 - Why MLSs should attend tradeshows

11:08:01 - Networking groups and referral marketing - Part III

11:07:02 - Networking groups and referral marketing - Part II

11:07:01 - Networking groups and referral marketing - Part 1

11:06:02 - Timely tips for MLSs

11:06:01 - Become the go-to expert on merchant services

11:05:02 - Is now the time for registration?

11:05:01 - Let's reform our industry's education and training

11:04:02 - Spring cleaning the ISO house

11:04:01 - Straight talk on professional certification

11:02:02 - Referrals: Do you play the numbers game?

11:01:02 - Experts weigh in on social media marketing - Part 2

10:12:02 - Experts weigh in on social media marketing - Part I

09:04:01 - He's got consultative sales down

22:09:02 - An ISOs path to prosperity starts at the kiosk

22:08:02 - Kiosks: the easiest sale an ISO will make

07:09:02 - Advanced-function ATMs register on college campuses

15:03:02 - Use big-data resources to better serve, retain merchants

09:05:02 - The grass is greener in payments

23:12:01 - Dealing with disasters in the travel industry

23:06:02 - Can you trust your bank?

09:05:02 - Small business remote deposit capture: Will ISOs claim the market as they have done with credit card

16:09:02 - Grow your business with financing

17:02:01 - Your EMV transition: It gets better

16:01:01 - The Clearing House stakes its claim in real-time payments

09:11:02 - Timing is everything

09:10:02 - Look ahead, prospect and prosper

09:09:02 - ERR, a merchant retention tool

09:05:01 - The Fair Gift Card Act of 2009:<br>Good intentions, disastrous results

20:01:02 - ISO suit aims to check the FTC

15:08:02 - Endemic lack of protection for card data in stores

20:04:01 - A primer on change in the banking industry

20:03:01 - Oversupply applies to fintech startups

20:02:01 - Disruption 2020 - Where will it strike?

19:12:01 - Reflections on ETA 2019 Transact Tech

19:11:01 - Insights aplenty at 2019 JAC

19:10:02 - The evolution of electronic payments - Part 2

19:10:01 - The evolution of electronic payments - Part 1

19:09:01 - What drives disruption and innovation in payments?

19:08:01 - A 'climate change' in payments

19:07:01 - The 2019 CNP Expo

19:06:01 - The ETA's Transact: a must for serious payment professionals

19:05:01 - The truth about real-time payments

19:04:01 - The future of payments: An interview with Chris Skinner

19:03:01 - The payments landscape 2019: What's real, what's not

19:01:02 - The 2018 Payments Innovations Summit

18:12:02 - Jack Henry-ProfitStars 2018 conference: Learning from community banks

18:11:02 - Money 20/20 - You say you want a revolution?

18:10:02 - Innovation in winemaking and financial services

18:09:02 - Margins matter in winemaking and acquiring

18:08:02 - ISMG's 2018 Global Summit Series: Fraud and breach prevention

18:06:02 - How fully do you understand the fintech and payments industry?

18:05:02 - Sorting reality from hype in payments' new era

18:04:02 - Keeping up with the card brands - EMV and beyond

18:03:02 - Change means opportunity for those willing to learn

18:02:02 - Beer, banking and blockchain

18:01:02 - 2018 crystal ball: Let's have a toast

17:12:02 - Insights from the 2017 Jack Henry Annual Conference

17:11:01 - A taste of Money20/20 - 2017

17:10:01 - The death of interchange

17:08:01 - Spotting counterfeits in wine and payments

17:07:01 - Trends to note in a time of rapid change

17:05:02 - Developments in banking that affect ISOs

17:04:02 - The sobering state of cybercrime today

17:03:02 - Thoughts on the future of payments (and the wine biz)

17:02:01 - Interview with industry pioneer Bill Melton

17:01:01 - 2017 – A look back, a look forward

16:12:01 - What is Money20/20 Part Two

16:11:01 - What Is Money20/20? - Part One

16:10:02 - Myths in winemaking terroir, ACH payments

16:10:01 - Critical issues in payments today - Part 2

16:09:02 - Critical issues in payments today - Part 1

16:08:02 - Bankers' issues are our issues

16:07:02 - Fraud in the payment system: What - me worry?

16:06:02 - The misguided 'kill the check' chorus

16:06:01 - Disruption a hot topic at Transact 16

16:05:01 - Can ISOs and MLSs sell banking services?

16:04:01 - Heads up, cheaters: Truth will out

16:03:01 - Mobile payments, mobile wallets: Predicting consumer behavior

15:10:02 - Through The Fires, the autobiography of Robert Owen Carr

15:05:01 - Preparing the future of banking, payments

14:10:01 - How Apple Pay will affect ISOs and the card brands

14:09:01 - Managing for the long term

14:08:01 - The makings of wine, checks, ACH

14:04:02 - Springtime in Wine Country � and merchant services

14:03:01 - Things are not always what they seem

14:01:01 - Concentrations in business

13:12:02 - Focus on your customers, not the Next Big Thing

13:11:02 - Do popular payment mantras ring true?

13:09:01 - Brand value and full disclosure

13:07:01 - The ISO's terroir in the new payments landscape

13:05:02 - Taking the checkbook away, or not

13:04:02 - Bud break in payments

13:03:01 - Payment alternatives, like microbrews, are good

13:02:01 - Surveying the financial landscape in 2013

13:01:01 - Replacing rootstock: The payments agenda for 2013

12:12:01 - What Amazon's wine distribution model portends for payments

12:11:01 - Whatever happened to the British motorcycle industry?

12:10:01 - Revolution underway in merchant underwriting

12:08:01 - The card company settlement: What's next?

12:05:02 - Payments ripening on the vine

12:04:02 - ISOs and MLSs: How banking changes will affect you

12:03:02 - New developments in payments (and winemaking)

12:02:01 - Big changes ahead

11:11:01 - ISOs and the new frontier of payments

11:10:01 - Kick complacency out the door

11:09:02 - A fresh perspective on POS innovation

11:07:02 - Mobile payments follow many new paths

11:06:01 - A slice of ETA 2011

11:04:02 - What a bank core processor means to you

11:03:01 - Thoughts on the economy (in hindsight)

11:02:01 - What does a processor do?

11:01:01 - Payment prognostications for 2011

10:12:01 - Financing business startups: What ISOs should know

10:11:01 - It's the economy, again

10:10:01 - Proximity payments, a BIG issue

10:09:01 - Patent, patent, who's got a patent?

10:08:01 - Three kinds of consolidation to watch

10:06:02 - Margin compression: What's goin' on?

10:05:02 - Payments 2010: The revolution has arrived

10:04:02 - The 'Wal-Mart case' revisited

10:03:02 - Payments industry issues:<br>First quarter 2010

10:01:02 - A new decade begins

09:12:02 - Should you buy stock in a terminal manufacturer?

09:11:01 - Special report on the ETA's 2009 Strategic Leadership Forum

09:10:01 - The MLS and the ISO:<br>Cause for concern?

09:08:02 - Accounts receivable processing and the ISO revenue model

24:02:01 - What to consider when choosing a BTM provider

17:06:02 - Finding the right high-risk referral partner

17:04:02 - The CFPB's active past, uncertain future

16:12:02 - The CFPB takes on prepaid

16:08:02 - The good, the bad, and the payday loan

16:07:01 - Will vaping go up in smoke?

16:05:02 - Marijuana sales: Current state and future opportunity

13:07:01 - Finding buyers in the online payments biz

13:04:01 - Securing online payments in North America

12:01:01 - Show us the money! - Growing business online by accepting more forms of payment

13:01:02 - Top five reasons to sell POS systems

12:12:02 - Empower your email

18:05:01 - Mobile operators can add value with prepaid

22:11:01 - Fake reviews taint online marketplaces

16:05:02 - Sizing up software-oriented distribution for acquirers

15:08:02 - Impact of scale on cost and margin in the U.S. merchant acquiring industry

09:07:01 - One business ends, another begins

22:11:02 - Let's get real about merchant reserves

09:01:01 - A countertop tonic for recession blues

08:07:01 - Building business at the curb

07:06:01 - Debunking wireless myths

07:05:01 - Forging ahead with PCI PED

07:04:01 - PIN pad security: Get a grip

24:04:02 - Mitigating instant fraud in instant payments

24:04:02 - Blockchain can revolutionize cross-border payments in 2024

12:06:02 - Expanding e-commerce payments in China

12:01:02 - ISOs no longer need bank sponsorship in Europe: Are you ready to go?

11:11:01 - Country-specific alternative payments

11:05:01 - Global opportunities mean global strategies

11:01:02 - Surprising growth in global e-commerce

10:10:01 - International designs at the DRF

10:08:02 - Going global in Europe

10:07:02 - Global acquiring and fraud Q&A

10:06:02 - Training to go global

10:04:02 - Building a global Web site

10:02:01 - Going alternative

09:12:02 - Defining global processing

09:10:02 - Complexities of multicurrency processing

09:09:01 - MLSs without borders

08:12:02 - A net gain for payments

14:03:02 - Large financial institutions choose mass card reissues in wake of Target breach

25:01:01 - Why companies are rethinking the payments back-office

24:03:02 - Legacy-fintech collaboration for back-office transformation

23:04:01 - Real-time payments: Operational readiness unlocks profit potential

21:09:02 - Future proofing the payments back office

24:05:01 - May is Small Business Month – Here's a cheat sheet

24:04:01 - What smart financial planning looks like now

24:03:01 - Merchant cash advance options – old and new

24:02:01 - Three ways Gen Z is changing the world of finance

22:12:02 - Alternative funding as a means to reach new verticals

22:09:01 - With lingering pandemic fallout, SMBs face new worries

22:05:01 - Runaway inflation a wrecking ball for many SMBs

22:04:01 - SMB funding - more options now than ever

22:03:01 - Financial planning for SMBs looks radically different now   

22:02:01 - Potential MCA regs could change the industry forever

22:01:01 - Four alternative lending trends to watch in 2022 - and beyond

21:11:02 - Five big ways the pandemic affected alternative finance

21:10:02 - Best practices in alternative finance

21:02:02 - Small business and the Biden-Harris administration

21:01:01 - Nine New Year's resolutions for small business success

20:09:02 - COVID-19 demands changes for MCA servicing

20:06:01 - Fintech + MCAs: the savior of small business lending?

20:02:02 - How MCAs became the supply of capital for SMB owners

15:10:02 - Reconciliation and settlement systems

14:07:02 - Preparing for EMV migration

13:09:02 - Evaluating payment gateway performance

12:10:02 - Implementing 3-D Secure

12:09:01 - Opening gateways to AVS

12:07:01 - Is the aggregator model right for you?

09:09:01 - Prepaid cards reduce balance inquiry blues

24:09:02 - Overcoming legacy systems debt in the payments back office

23:11:02 - Learning from real-time payments systems worldwide

22:08:01 - Five ways consumer spending habits have changed in 2022

22:11:01 - Why all industries should embrace mobile payments

21:04:02 - Acquirers can save SMB merchants from cyber pain

13:10:01 - Does checkbox PCI compliance leave MSPs exposed?

12:07:02 - Spotting unlikely service providers in your midst

22:06:02 - Implementing the last mile to BNPL at the card terminal

17:01:02 - One merchant's brilliant solution for shopping cart abandonment

16:08:01 - Telltale signs of transaction laundering

16:03:01 - The new world of chargeback management

15:12:01 - Defending your online business from CNP fraud

15:08:01 - New credit card scam at resort area hotels

15:06:01 - EMV liability shift catching SMBs unaware

15:04:02 - Dispelling misconceptions about 'high risk'

14:08:01 - Top five security aspects to require of your portfolio

13:03:01 - PCI programs: From spring cleaning to a full remodel

08:02:02 - The fight for security - Adapting to new threats

09:08:01 - The MLS opportunity

09:07:01 - Target portfolios for increased profits, merchant retention

09:04:01 - Downshifting to rev up sales

09:03:01 - Check 21 POS solutions

09:02:01 - Helping merchants help themselves

09:01:01 - The new age in customer retention

08:12:01 - Shifting focus for 2009

08:11:01 - Get rewarded with loyalty

08:10:01 - Gift and loyalty, the year-end accelerant

08:09:01 - Sweet-spot MLS training

08:08:01 - Check processing diversification: Hop aboard

08:07:01 - Merchants don't bail on added value

16:04:02 - From EMV to CNP: A look into U.S. authentication

16:03:01 - Societies bidding farewell to cash

16:02:01 - The autobahnen, autoroutes and motorways of European payments

13:02:02 - How ISOs can work more effectively with MLSs

13:01:02 - Distancing your ISO from the pack through partnerships

24:11:02 - Embracing a world of travel payments

18:12:01 - Preparing for a portfolio sale starts on day one

07:06:01 - One small office, one giant reach

13:10:01 - Will EMV save us from fraud?

20:06:01 - Become experts on reopening, help merchants adopt safer payments during COVID-19

20:03:01 - MLSs must educate themselves - and merchants - about unified commerce

19:12:02 - The value of data: how APIs are transforming payments

19:10:01 - The challenges of moving toward a cashless society

07:11:01 - Lesser means more service

07:12:01 - Living up to his name

09:05:01 - What it takes to thrive in business

09:03:02 - Work/life balance, an employers' issue

09:02:01 - Collecting opportunities

09:01:01 - Rising above recession: 10 tips

08:12:01 - Recruiting top college grads

08:11:01 - Ten keys to superior employee selection

08:10:01 - The how, when, why of recruitment outsourcing

08:09:01 - Reduce stress, raise retention

08:08:01 - Web site optimization: A route to talent

08:07:01 - The corps of explosive growth

08:06:01 - Great branding on zero budget

08:05:01 - Employee retention begins day one

08:04:01 - Search for talent made easier

08:03:01 - Shower candidates, grow your ISO

08:02:01 - Get a grip on revolving doors

08:01:01 - Interviewing for quality

07:12:01 - Why use an executive recruiter?

07:11:02 - Opportunity knocks at your online door

14:05:02 - Are you sure you want to be a bank?

14:04:02 - A data security solution primer

14:03:02 - The value-add value proposition

17:11:02 - From acquiring to facilitating: How payfacs are changing the acquiring market - Part 2

17:11:01 - From acquiring to facilitating: How payfacs are changing the acquiring market - Part 1

24:05:01 - TRANSACT 2024 reflects evolving payments sphere

24:04:02 - The very point of sale: Unleash your inner bestseller

24:03:02 - The very point of sale : The new pull-through game

24:03:01 - Payments orchestration through the maestro's lens

24:02:02 - The very point of sale: Lifetime customer value

24:02:01 - PayTech Women rise, thrive, connect

24:01:02 - Take stock and begin again

24:01:01 - Rolling out 2024 – Part 2

23:12:02 - Holiday season's blooper reel

23:12:01 - Rolling out 2024 - Part 1

23:11:02 - The very point of sale: Put jargon back in the jar

23:11:01 - The extraordinary life of a payment transaction - a multilevel game

23:10:02 - Celebrating 40 years of The Green Sheet

23:10:02 - The very point of sale: My Green Sheet prequel

23:09:02 - The very point of sale: Paper's remarkable comeback

23:09:01 - The extraordinary life of a payment transaction - Security checkpoints

23:08:02 - The extraordinary life of a payment transaction &ndash; Origins

23:08:02 - The very point of sale: The bygone era of clicks

23:07:02 - Hospitality's magical commerce journey

23:06:02 - Solving the digital identity crisis - Part 2

23:06:01 - Solving the digital identity crisis - Part 1

23:05:02 - Unlearn helplessness

23:04:02 - When fraudsters go fast, we go faster

23:04:01 - Can we restore SMB satisfaction?

23:03:02 - The very point of sale: Give laggards another chance

23:03:01 - Latin America, awakening ecommerce giant

23:02:02 - The very point of sale: Sales associates: Your best sales allies

23:02:01 - Transparency, a payments game-changer

23:01:02 - Are your merchants plugged in?

22:12:02 - The very point of sale: Pain is a powerful currency

22:12:01 - Fierce authentication for an omnichannel threatscape

22:11:01 - Leveraging high-speed payment rails

22:10:02 - The very point of sale: The gift of time

22:09:02 - The very point of sale: Snapshots from MPC22

22:09:01 - Cultivating POS intelligence

22:08:02 - The very point of sale: From underserved to understood

22:08:01 - Editing Paytech DNA - Part 2

22:07:02 - The very point of sale: Surviving the age of uncertainty

22:07:01 - Editing Paytech DNA - Part 1

22:06:02 - The very point of sale: Potential, purpose, possibility

22:05:02 - The very point of sale: Stone soup with Obsidian Banking

22:05:01 - Payment standards: more talk, more action

22:04:02 - The very point of sale: Commerce waters run deep

22:04:01 - Navigating multilayered security

22:03:02 - The very point of sale: BNPL: No time like now

22:03:01 - Journey to the center of commerce

22:02:02 - The very point of sale: Banking on digital

22:02:01 - The very point of sale: A transformative time in payments

22:01:02 - Digital commerce in 2022 - Part 2

22:01:01 - Digital commerce in 2022 - Part 1

21:12:02 - The very point of sale: Update your sales playbook

21:11:02 - Give PAX a chance

21:11:01 - Not your father's POS

21:10:02 - What's in a name?

21:10:01 - AI-powered statement analysis

21:09:02 - I got hacked: now what?

21:09:01 - AI's evolution from predictive to prescriptive

21:08:02 - The very point of sale: Bridging the digital commerce divide

21:08:01 - QSRs: tech-enabled, customer-driven

21:07:02 - Principled disruption

21:07:01 - Cracking fraud's code

21:06:02 - Are you being served?

21:05:01 - Payment networks come of age

21:04:02 - Hardware-grade security for digital commerce - Part 2

21:04:01 - Hardware-grade security for digital commerce - Part 1

21:03:02 - What's next for next-level commerce?

21:03:01 - Age-defying secrets of retail tech leaders

21:02:02 - Bad selling, good lesson

21:02:01 - Europe's open banking approaches U.S. shores

21:01:02 - The very point of sale: Lighting up the virtual stage

20:12:02 - Dinosaurs in the age of COVID

20:11:02 - America's payment revolution

20:11:01 - Insights from the digital conference trenches - Part 2

20:10:02 - Insights from the digital conference trenches - Part 1

20:10:01 - Manifesting our digital commerce destiny - Part 3

20:09:02 - Manifesting our digital commerce destiny - Part 2

20:09:01 - Manifesting our digital commerce destiny - Part 1

20:07:02 - Friday afternoons with Tracy

20:07:01 - App markets reimagined, reborn

20:06:02 - Are you asking the right questions?

20:06:01 - The show must go online

20:05:02 - Hope, recovery ride payment rails

20:05:01 - Catching payments' third wave

20:04:02 - Celebrating a next-gen payments leader

20:03:02 - Passwords are so passé

20:03:01 - Prosper and scale with professional investors

20:02:02 - UX begins with U

20:02:01 - Why it pays to be certified

20:01:02 - Make tech work for your merchants

19:12:02 - Keep the change

19:12:01 - Connectivity: payments' secret sauce

19:11:02 - PCI SSC alive with collaboration, innovation

19:11:01 - Your future is on the line

19:10:02 - Evolution in payments: Three leaders' perspectives

19:09:02 - Transparency is the new currency

19:09:01 - Nonbank finance: policies and politics

19:08:02 - Apple Card falls far from the T&E

19:08:01 - NAC leaders model the way to Capitol Hill

19:07:02 - Things that go bump on your screen

19:07:01 - Privacy and social media: a delicate balance

19:06:02 - Solving coulda-woulda-shoulda syndrome

19:06:01 - Learn more, earn more with training

19:05:02 - Postcard from Transact 19

19:05:01 - Conversational commerce: complex, interactive, evolving

19:04:02 - The MLS hero's journey

19:04:01 - Voice: payments' next integration

19:03:02 - How can we improve self-service?

19:02:02 - Ups, downs and runarounds of selling

19:02:01 - IoT payments: fast, fraudproof, frictionless

19:01:02 - Enterprise selling in an SMB world - Part 2

19:01:01 - Enterprise selling in an SMB world - Part 1

18:12:02 - Faster payments: What's slowing us down?

18:12:01 - PCI Council: making payment security accessible, relevant

18:11:02 - Are you a good storyteller?

18:10:02 - MLS branding: part art, part science

18:10:01 - High-tech holiday planning for MLSs, merchants

18:09:02 - Terminal wars revisited

18:08:02 - Partners: payments industry's DNA &#8211; Part 2

18:08:01 - Partners: payments industry's DNA – Part 1

18:07:02 - If you see something, speak up

18:06:02 - The very point of sale: On-demand video selling

18:06:01 - MLS 2.0: secure, compliant, resourceful, discoverable

18:05:02 - 57 mobile channels and nothing on

18:04:02 - Growth by acquiring: opportunities and challenges

18:04:02 - Find your perfect SPIN

18:04:01 - Old tech - stout, tough, resurgent

18:03:02 - Lead and follow desire lines

18:03:01 - Payments' new tools: digital, diversified, dynamic

18:02:02 - A NYCE place to work

18:01:02 - Rehearse, review your emergency plan

18:01:01 - Delivering more than payments amid disaster

17:12:02 - The race to a zero-click economy

17:11:02 - A most unconventional convention

17:10:02 - Five rules of working with creatives

17:09:02 - Navigating the POS library

17:09:01 - Improving the MLS 'away game'

17:08:02 - Don't leave alternative payments on the table

17:07:02 - Tailoring payment acceptance in an omnichannel world

17:06:02 - The payments family album

17:05:02 - Solving checkout, retail's last mile

17:05:01 - The payments journey: From point of sale to points of commerce - Part 3

17:04:02 - The payments journey: From point of sale to points of commerce - Part 2

17:04:01 - The payments journey: From point of sale to points of commerce - Part 1

17:03:02 - Merchant first, service second

17:02:02 - The adjacent POS-sible

17:02:01 - Healthy relationships build vibrant businesses

17:01:02 - Payments' accidental ecosystem

16:12:02 - Closing sales, opening relationships

16:12:01 - New payment products: Go big or fail fast

16:11:02 - Payments are live

16:10:02 - Reboot your payments outlook

16:10:01 - Postcards from payments 2026

16:09:02 - Do you dream in retail?

16:08:02 - What's in your payment mix?

16:08:01 - Maintaining the MLS hometown advantage

16:07:02 - Merging lanes on the POS road map

16:06:02 - Payments' place in the retail playbook - Part 2

16:06:01 - Payments' place in the retail playbook - Part 1

16:05:02 - Six ways to leverage MLS expertise

16:04:02 - The showroom effect

16:04:01 - ATM industry's high-tech second act

16:03:02 - POS for all seasons

16:02:02 - Your strongest, weakest LinkedIn

16:02:01 - Cash: tomorrow's currency or yesterday's paper?

16:01:02 - Choice not chance

15:12:02 - Tools of the tradeoff

15:12:01 - The POS tablet revolution

15:11:02 - Automated risk is its own reward

15:10:02 - The very point of sale: EMV's teachable moment

15:10:01 - Holidays test merchant, processor relationships

15:09:02 - Live-streaming POS

15:08:02 - The very point of sale: Think big, go bold

15:07:02 - The very point of sale: Great idea, but can it scale?

15:06:02 - The very point of sale: The art of writing new business

15:05:02 - Real-time chat, big-time payments issues

15:04:02 - The war on cash

15:03:02 - The bygone era of clicks

15:02:02 - A defining year for payments

15:01:02 - Retail, why bite the brand that feeds you?

14:12:02 - Mastering the original merchant 'app'

14:11:02 - POS imitates life

14:10:02 - The hope and hype of merchant clubs

14:09:02 - Let's get vertical

14:08:02 - Principled disruption

14:06:02 - Is that a terminal or a PIN pad?

14:03:02 - Lean in, sign on, step out

14:03:01 - Four ways to leverage machine intelligence

14:02:02 - Who's your data?

14:02:01 - Best practice takes practice

14:01:02 - Back to the future, MLS style

14:01:01 - What difference do you make?

13:12:02 - Gatekeepers are people too

13:12:01 - Letting go of the inevitable no

13:11:02 - A heated exchange on cold calling

13:11:01 - Nothing succeeds like failure

13:10:02 - Are merchant services future-proof?

13:10:01 - For richer or poorer: MLS views on customer longevity

13:09:02 - It's not what you say

13:09:01 - Let's talk price

13:08:02 - Five keys to successful partnerships

13:08:01 - Who moved my margins?

13:07:02 - Smooth apperators

13:07:01 - Honest thoughts about pet peeves

13:06:02 - Are terminals an endangered species?

13:06:01 - MLSs forging right ahead in social media

13:05:02 - Seven reasons to love this job

13:05:01 - Think like an aggregator

13:04:02 - Paperwork in the digital age

13:04:01 - Traded my drafting table for a demo bag

13:03:02 - The rewards of lean thinking

13:02:02 - Is relationship selling on the rocks?

13:01:02 - Time to take inventory of your leadership stock

12:12:02 - Making sense of 'sensemaking'

12:11:02 - EMV: Game on!

12:10:02 - Shifting to insight-selling

12:09:02 - New era, same old game for MLSs

12:04:02 - In search of an ethical corporate culture

12:03:02 - Mining the digital gold rush

12:02:02 - MLSs are masters of change

12:01:02 - Riding the POS life-cycle wave

11:12:02 - Crisis management as opportunity

11:11:02 - Innovate or perish

11:10:02 - Customer longevity in the new commerce chain

11:09:02 - How to plan your dream life

11:08:02 - Working your P-L-A-N

11:07:02 - The adaptability of POS terminals

11:06:02 - Counterintuitive selling

11:05:02 - Technology game changers

11:04:02 - Smart phones, dumb habits

11:03:02 - Value: Not always in the cards

11:02:02 - Selling in the digital age

10:11:02 - Contactless taps new markets

10:10:02 - Think before you send

10:09:02 - Command performance meetings

10:08:02 - Technical details: What to share and what to spare

10:07:02 - Need intelligence? Tap the feet on the street

10:06:02 - Beyond professional courtesy

10:05:02 - Always be opening

10:04:02 - Crossing the POS chasm

10:03:02 - Ripples on the mobile Web

10:02:02 - POS unplugged

10:01:02 - Net results

09:12:02 - POS Horoscope 2010

09:11:02 - Scrooge, a lesson in leadership

09:10:02 - Cloud security, a weighty issue

09:09:02 - POS forecast: Increasingly cloudy

09:08:02 - Processing continuity: Threats and remedies

09:07:02 - Seven rules of 'celling'

09:06:02 - Stand alone or marry up

09:05:02 - The POS trifecta

09:04:02 - Summiting the social networks

09:03:02 - Think outside the converter box

09:02:02 - The lowdown on downloads

09:01:02 - Your merchant is calling

08:12:02 - The skinny on thin client

08:10:02 - POS goes hybrid

08:09:02 - Old is new in POS fashion

08:08:02 - Bold new mode in modems

08:07:02 - Dial is yesterday's paper

08:06:02 - POS as a second language

08:05:02 - Survey says: Nurture by Q & A

08:04:02 - POS hardware: Lemon or dream machine?

08:03:02 - Changing lanes on the merchant expressway

20:03:02 - How ISOs and MLSs can maximize their value

10:07:01 - De-commoditize continuously to conquer a crowded market

10:06:01 - How to use technology to redefine today's economy

11:04:01 - PII and merchant portfolio acquisition

11:02:02 - Retaining merchants during a portfolio acquisition

11:01:02 - The impact of card brands' for-profit, public status

13:03:02 - Be a true expert adviser

11:08:01 - Become a profit asset, not an operations cost

10:11:02 - Marketing with credibility and impact

10:09:01 - Use three basic desires to your marketing advantage

10:01:01 - Manipulation is good

09:10:01 - Revving up business with profit-controlled marketing

09:06:01 - Elegant e-mail marketing

09:04:01 - Five magical questions in making sales

09:02:01 - Totally tailored presentations

08:12:02 - Ease the pain

08:09:01 - What's your business?

08:08:01 - Lead with communication

08:07:01 - Expert adviser: Value add incarnate

08:05:01 - Preparation power

08:03:01 - Setting the stage for stupendous sales

23:03:01 - B2B payments in 2023: Businesses need to go digital now

08:12:01 - Embracing PA DSS compliance

22:09:01 - Digital payment trends: Keeping up while you scale up

13:04:01 - The rise of e-money

21:07:01 - How contactless payments are taking off with CPoC

21:05:01 - Eliminate all clear-text cardholder data from your network

07:08:01 - A colorful life, a day at a time

08:09:02 - Prepaid acceptance online

07:07:01 - Vigilant compliance revisited

07:06:01 - Keep the FTC off your back

07:05:01 - Card Association rules to work by � Part II

07:04:01 - Card Association rules to work by

22:02:01 - Buy now, pay later is in the CFPB's crosshairs

21:07:02 - Research fully before doing business in a new state

21:06:02 - The PACT Act will severely impact the vape industry

23:05:02 - Deploying an omnichannel POS as a merchant

08:04:02 - Factors of FACTA compliance

08:04:01 - Pinpointing compliance issues

08:02:02 - ISO compliance challenge

08:01:02 - Acquiring compliance

07:12:02 - Receipts still reveal too much

07:11:02 - Security breaches costly to all

12:01:02 - The slam dunk of stadium cards

11:06:02 - Prepaid scores in stadiums internationally

11:01:02 - Under the hood of hybrid cards

10:11:02 - Innovation in prepaid

10:10:01 - A snapshot of prepaid in the U.K. and Ireland

11:04:01 - Innovations in check scanners

21:09:02 - Payments in 2021 and beyond: Changing payments for good

16:07:01 - Brexit doesn't mean UK will exit fintech race

16:05:01 - Education, the key to unlock consumer innovation adoption

16:01:02 - Real capabilities of tokenization in mobile payments

12:05:02 - Five tips for choosing the best POS system

08:01:01 - Hot, hotter contactless and mobile

10:08:02 - Succeeding at PCI compliance - Part 4: Maintaining the program

10:07:02 - Succeeding at PCI compliance - Part 3: Implementing the rollout

10:06:02 - Succeeding at PCI compliance - Part 2: Executing an effective pilot program

10:05:02 - Succeeding at PCI compliance - Part 1:<br>Planning the initial rollout

24:03:01 - Delayed instant payments deployment may prove costly

23:11:02 - FedNow could innovate the payments ecosystem

09:08:02 - An operational look at improving sales force training

08:12:01 - Preparing risk departments for the holidays

08:07:02 - Canada goes to chip, fraudsters move south: Are you ready?

20:01:01 - Lessons learned from a decade of change

19:12:02 - Finding the balance with family on the payroll

20:03:02 - MLSs still thriving amid tremendous changes

20:03:01 - Find your niche

20:02:02 - A new agent's journey in payments

20:02:01 - What it takes to succeed as an entrepreneur

20:01:02 - Getting educated in payments and business

19:12:01 - Dads and daughters improving payments

19:11:02 - How to avoid setbacks at installation

19:11:01 - Protecting merchants from fraud at the gas pump

19:10:02 - The most valuable tool in your arsenal

19:10:01 - United States ambling toward cashless society

19:09:02 - Win merchants through astute statement analysis

19:09:01 - Boost stickiness with technology partners

19:08:02 - Prosper by providing superior service

19:08:01 - How to sell in today's environment

19:07:02 - What MLSs should expect from ISOs and processors – Part 2

19:07:01 - What MLSs should expect from ISOs and processors – Part 1

19:06:02 - The emerging inside/outside sales hybrid

19:06:01 - Cash discount – more pros than cons

19:05:02 - Win and retain merchants with value-adds

19:05:01 - The important role of referral partners

19:04:02 - Operations and sales depend on each other

19:04:01 - Let's journey the payments road together

19:02:01 - The POS system buzz

18:06:01 - Archives: Veritably valuable added services

18:05:01 - What same-day funding options should you offer?

08:03:02 - <i>Safari njema</i> - safe journey

08:03:01 - Biting the ISO that feeds it

08:02:02 - Back to basics

08:02:01 - Are you prepared for the big R?

08:01:02 - It's 'bons temps' with SEAA in New Orleans

08:01:01 - Winter profit-land

07:12:02 - New year, new plan

07:12:01 - Sale away, team

07:11:02 - We're all in the PCI loop, like it or not

07:11:01 - Surge with emerging markets

07:10:02 - Next stop: Tradeshows

07:10:01 - Doing the price thing

07:09:02 - Would you rather have a boss or be your boss?

07:09:01 - Pay, don't touch: Will contactless fly?

07:08:02 - Buyer beware: That means you, dear MLSs

07:08:01 - Demand defrays doubts about costly cash advance

07:07:02 - Lust for the lodging market

07:07:01 - Ruminations on ISO registration

07:06:02 - Veritably valuable added services

07:06:01 - Good lead hunting

07:05:02 - To certify or not to certify: That is the MLS question

07:05:01 - The POS system buzz

07:04:02 - Proficient prospecting

07:04:01 - Something ventured, something gained

20:12:02 - 2021 predictions for secure, compliant unified communications

19:10:01 - The smart kiosk - a better customer experience

18:08:01 - Self-ordering kiosks &#8211; a game-changing technology

18:03:02 - Selling solutions – the new merchant services paradigm

22:06:01 - Help restaurants serve up frictionless experiences with mobile

18:09:01 - Safeguarding loyalty and rewards programs

18:07:01 - Nourish sales and exfoliate fraud: Combatting beauty fraud

18:04:02 - Powering fraud prevention with machine learning

18:03:01 - Foiling fraud in online gaming

17:12:02 - New year, new chargebacks

17:10:01 - Who will win the mobile wallets war?

17:07:01 - Summer days drifting away to ... FAFSA forms?

17:05:01 - Help merchants keep travel sales sky high and fraud grounded

17:04:01 - Fraud and plaque prevention: Both powered by AI

17:02:02 - Looking ahead: Fintech in 2017

17:01:01 - Don't make fraud this winter's fashion trend

15:01:01 - The fight against online payment fraud moves up a level ahead of U.S. EMV rollout

11:06:01 - A view from abroad

11:02:01 - Approaching Asia

11:11:02 - Mobile payments head to the cloud

11:09:01 - Yes, there is an alternative to NFC

23:07:02 - Managing disputes for real-time payments

23:01:01 - Countdown to FedNow - The challenges and impacts

21:10:01 - Moving toward a real-time payments environment

22:07:02 - Precision planning to boost sales and performance

24:08:01 - Three steps to smarter data

22:02:01 - A win-win: Earning revenue through customer success

22:07:01 - Compete with Square and remain profitable

22:02:02 - Is the ETA CPP designation worth it?

21:12:02 - 10 things to look for in an ISO

25:01:01 - AI and automation in retail payments

24:12:01 - Top tips for Golden Quarter success

08:03:02 - The future of the industry

10:12:01 - BAI Retail Delivery 2010: All about retail banking in the 21st century

10:05:01 - The next generation of the check

09:10:01 - How to leverage available technologies to manage risk and prevent fraud in RDC

20:01:02 - Traditional estate management is terminal

19:10:01 - Don't get boxed in on payment acceptance

24:07:02 - Crypto: The key to new efficiencies in payments

24:10:01 - Are G20 Cross-border Goals Achievable by 2027?

24:05:02 - The great payments race – will competition or collaboration win?

14:02:02 - Bitcoin bubble: Risks to the payment system

21:10:02 - How to use LinkedIn to spark meaningful discussions in payment

21:08:01 - Breaking up is hard to do – with merchants, too

21:06:02 - Big data in payment processing: Expensive drain or profit center?

21:05:02 - The shift in risk perception, post-pandemic

21:03:02 - Residuals - Are you getting a fair shake?

20:11:02 - Little fish in the big payments pond: Why it's a plus

25:02:02 - Master your payroll, master your business

24:09:01 - Capitalizing on back-to-school: A tech-focused guide

24:03:01 - POS, a primer

23:09:01 - AI versus AI in the battle against credit card fraud

25:03:02 - No cash, no card, no problem: The mobile wallet wave in convenience retail

25:01:02 - Signs that drive success: Signage and payments for gas stations

24:12:01 - POS tips for your merchants

24:11:01 - How cash advance can fuel business growth

24:10:01 - How ecommerce levels the playing field for small retailers

24:08:01 - Work with honest merchant service providers

24:07:01 - The rise of self-ordering kiosks in food service

24:05:01 - The continuing tech transformation of EBT

24:04:01 - Why it's imperative to help merchants avoid payroll errors

24:02:01 - In-store signage and branding essentials

24:01:01 - Help merchants beat the nighttime crime spike

23:12:01 - Cash advance, a boon to small retailers in December

23:10:02 - Leveraging sales data, inventory management for higher profits

23:08:01 - Fighting fraud online and in the aisles

23:06:02 - The power of cash discount programs

23:05:02 - Harnessing fintech for efficiency, service, security

23:03:02 - Payment card processing trends in 2023

23:02:01 - Retail technology trends in the new year

22:09:02 - Key benefits of cash funding, a review

22:08:01 - Taking advantage of seasonal sales trends

22:06:01 - Build loyalty among existing customers

22:04:02 - MCA, a win-win for retailers and resellers

22:03:01 - How to source employees for your SMB

22:01:01 - In-person shopping is back, are businesses ready?

21:11:02 - Strength in partnerships

21:11:01 - What to look for in a business partner

21:09:01 - Equipment for thriving businesses: a lucrative market

13:07:02 - How consumer demands and biller priorities align

21:01:02 - Digital payments drive the fintech revolution in 2021

09:08:01 - The working smart MLS

09:03:02 - Growth in payment risk can be mitigated

16:12:01 - Is your merchant agreement out of date?

12:03:02 - Court affirms viability of merchant's direct claim against Visa

18:11:02 - What Visa's bulletin on cash discount means to you

18:10:02 - Making the most of the rules: Passing on credit card fees

18:08:02 - The realities of margin compression – and what to do about it

17:01:02 - 2017: Three predictions and a little advice

16:12:02 - Multilayered authentication: challenges now, rewards later

16:11:02 - The friendly fraudster: Your merchants' worst frenemy

16:10:02 - Happy first birthday EMV: the safe, the slow and the numbers

16:01:02 - Phablet popularity soars this holiday season

24:09:01 - Free data from silos to enjoy the full potential of gen-AI

16:08:02 - Going beyond data breach reporting in the United States

16:06:02 - Think PII, not just PCI

19:03:02 - Broad implications of Walmart Louisiana Tax Case

15:07:02 - Help merchants reduce third-party remote access threats

14:07:01 - Stop looking for a PCI mobile standard

10:11:01 - What PCI DSS 2.0 means for financial institutions

22:11:02 - What is PCI compliance?

07:07:02 - PCI standards weigh on ATMs

11:08:02 - Mobile payments present new sales channel

14:03:01 - High risk processing:Best bets for success

14:06:02 - A fresh look at chargeback insurance

23:04:02 - The impacts of the CFPB's new proposed card fee cap

08:05:01 - The corporate baritone

20:08:01 - Let's make stimulus efforts about saving SMBs

09:01:01 - Changes afoot, challenges ahead

08:03:02 - Liquidity is good for us

07:10:01 - An elder to emulate

08:12:01 - 10 ways to prevent credit card loss

24:06:02 - Third-party payments solutions getting you down? There's a better way

07:09:01 - Tableside payment solutions: A compelling case

07:08:01 - Breached security: The buck stops where?

16:02:02 - The outlook for payments: Five questions

23:11:01 - Navigating payment outages: The crucial role of communication

23:09:01 - Navigating dual pricing with technology-driven strategies

23:09:02 - Navigating Türkiye’s booming ecommerce market

19:11:02 - Thankful for the bankcard industry

19:06:02 - Choosing the right ISO partner - Part 2

19:05:02 - Choosing the right ISO partner - Part 1

12:04:01 - As a PCI compliance role model, how do you measure up?

11:05:02 - Raising the bar on PCI compliance

07:09:01 - A hands-on MLS phenom

17:12:01 - Consumers win big: Anti-arbitration rule overturned by Congress

17:09:01 - New CFPB anti-arbitration ruling will hurt consumers

12:09:02 - Stage set for expansion of mobile payments

19:08:02 - What's not to like about cloud

15:04:02 - Help merchants mitigate shoppers' fears of data theft

07:07:01 - PCI compliance: A brand builder, not a burden

07:06:01 - Vertical marketing verve

07:05:01 - Steer clear of sales pitfalls

07:04:01 - I'm in heaven: Your merchants' new mantra

12:08:02 - Countdown toTIN deadline: Are you ready?

17:10:02 - Make merchants love you - and avoid litigation

23:07:01 - Payments keep the cars running in the auto industry

14:05:01 - Lower your data breach risk, a mathematical approach

13:07:01 - Why mobile should scare the app out of you

25:03:02 - Successful digital marketing during uncertain times

25:01:02 - New Year's resolutions for effective marketing solutions

24:11:02 - Helping your merchants with marketing in the new year

24:09:01 - Effectively market to your merchant portfolio

24:07:02 - Sizzling content marketing ideas for a successful season

22:01:02 - Supporting retailers in the year ahead

21:12:02 - Payment choice is key to retail success

16:04:02 - Facilitating collaboration to safeguard sensitive data

20:04:01 - Do accurate assessments during pandemic - remotely

24:05:02 - FTC's noncompete ban: A game-changer for businesses and workers

15:10:01 - Beware of pitfalls associated with EMV migration

15:07:02 - EMV and the open floodgates for equipment leasing

14:08:02 - Regulatory agencies' investigations continue: Are you prepared?

21:04:01 - UK regtech at the forefront of global compliance

10:04:02 - The cost of credit card processing - past and present

18:05:02 - The sky is falling if you believe it is

09:03:02 - Go ahead, work some magic

09:02:02 - Rules by which to thrive, not dive

09:02:01 - Remain in service? Be of service

09:01:02 - Return to the hunt

09:01:01 - Become an enterprising networker

08:12:02 - Dreams fulfilled: Six easy steps

08:12:01 - E-commerce essentials

08:11:02 - Ask and ye shall sell

08:11:01 - A closer you'll become

08:10:02 - Tough times pass, tough agents last

08:10:01 - A day in the life of a successful MLS

08:09:02 - Stay the course

08:09:01 - MLS compensation options

08:08:02 - Telemarketing - The horn of plenty

08:08:01 - To Capitol Hill we go

08:07:02 - Passing the so-what test

08:07:01 - The sky is falling if you believe it is

08:06:02 - Add value to enhance your value

08:06:01 - Make low price low priority

08:05:02 - Potent presentations

08:05:01 - ETA wants you, too

08:04:02 - Go from middlin' to marvelous

08:04:01 - A passion to share

07:09:02 - Merchant account fees demystified

07:08:02 - The key to EBT

07:06:02 - 10 keys to unlocking your million-dollar portfolio

07:05:02 - Statement analysis for cave men

22:09:01 - Paying anywhere is Possible with Headless Checkout

17:06:01 - An inside look at smart terminals

18:01:01 - Good talent is still hard to find

12:11:02 - Smart ISO-MLS relationships

12:03:01 - Our industry has been invaded: What will you do?

11:11:02 - Good talent is hard to find

18:08:01 - A tribute to Joe Kaplan

12:08:01 - Fifty little things I've learned

14:05:01 - Mobile payments update: An overview on HCE

22:03:02 - Payments is a true entrepreneur's dream

22:03:01 - The many benefits of transparency

22:02:02 - One powerful question, a multitude of sales

22:02:01 - Take care of yourself first

22:01:02 - Gain confidence, grab opportunities in the new normal

22:01:01 - Short staffed doesn't mean short on service

21:12:02 - Be a disrupting influencer

21:12:01 - Now is the time to reassess and make needed changes

21:11:02 - New normal, new pains, new questions post-COVID

21:11:01 - Out with old questions in today's new normal

21:10:02 - Value your selling time by chucking maybes

21:10:01 - Listen and mirror your way to sales

21:09:02 - Don't duplicate: create your own brand of success

21:09:01 - Identify your targets, the top tenet for sales success

21:08:02 - Caring is the foundation our careers are built upon

21:08:01 - A protracted shutdown took us all by surprise

21:07:02 - Lasting, accelerated change in consumer behavior

21:07:01 - Challenges, opportunities in our new normal

21:05:01 - The profit rules - Part 3

21:04:01 - The profit rules - Part 2

21:03:01 - The profit rules - Part 1

20:12:02 - The enduring power of email

20:11:01 - It's critical to talk with your merchants now

20:10:01 - Do's and don'ts for MLSs during COVID-19

20:07:01 - Sell without selling

20:04:01 - Did you know your rates went up?

20:02:01 - Success begins with a conversation

20:01:01 - Don't sell the same way you shop

19:12:01 - Revamp your sales approach for 2020

19:11:01 - Use words to save, not kill deals

19:10:02 - Help merchants meet customers' changing payment needs

19:09:02 - What matters most when selling POS solutions?

19:08:02 - Overcome merchants' frustration in four steps

19:07:01 - What salespeople can learn from painters

19:06:01 - Don't copy the competition

19:04:02 - In sales, words can kill

19:03:02 - Merchants first, technology second

19:02:02 - Knowledge, the most important tool of all

19:01:02 - The right side of the pay line

18:12:01 - The need to act with urgency and purpose

18:11:01 - Failure is integral to entrepreneurial success

18:10:01 - Phone conversations still integral to merchant services

18:09:01 - Place your trust with care

18:08:01 - Eliminate baggage after rejection

18:06:02 - Why surprising merchants is a smart way to sell

18:05:02 - Signing isn't the be all, end all

18:04:01 - Focus on what you control and take charge

18:03:01 - Bells and whistles aside, essential POS purpose endures

18:02:01 - Active listening - good for voice and pocketbook

18:01:01 - Don't let acquisitions catch you off guard

17:12:01 - Adapt to changes step by step in 2018

17:11:01 - Take an aerial view of your decision process

17:09:01 - Learning from loss leads to future wins

17:08:02 - The real reason so many newbies fail

17:07:02 - Choose optimism, it's good for business

17:06:02 - Know your role, not every last detail

17:05:01 - One. Thing. At. A. Time.

17:04:01 - Honesty sells

17:03:01 - The give and take of referral success

17:02:01 - Lessons from the past that apply today

17:01:01 - Why do you work?

16:12:01 - Manners matter in email

16:11:01 - Which merchants fit you best?

16:10:01 - Address payment security during the sales process

16:09:01 - Become an agent of change in payments

16:08:01 - Conservative entrepreneur

16:07:01 - Taking stock at mid-year 2016

16:06:01 - It takes more than sales to sustain an ISO

16:05:01 - Review residual reports, protect your profits

16:04:01 - The hybrid approach to sales

16:03:01 - Recognize, react, adapt

16:02:01 - Make 2016 the year of the profit

16:01:01 - Build your business with trust in 2016

15:12:01 - Choose bold, new transparency for 2016

15:11:01 - Conduct your own personal audit

15:10:01 - Sell business solutions first, processing second

15:09:01 - Bring Tour de France teamwork to your business

15:08:01 - Staying informed in the payments biz: A sane approach

15:07:01 - When was the last time you inventoried your tools?

15:06:01 - Using emotion to your advantage

15:05:01 - Face fears before changing course

15:04:01 - Differentiate and build trust to stand out

15:03:01 - How do you decide which terminals belong in your toolbox?

15:02:01 - New tools for a new era

15:01:01 - Three practices to solidify success in 2015

14:12:01 - Like baseball, pitching payments takes practice

14:11:01 - Taming fires on the evolutionary road

14:10:01 - Pay attention, limit attrition

14:09:01 - Race to the top

14:08:01 - Tune up your tone, MLSs

14:07:01 - Stand up, be brief, sit down

14:06:01 - Think like a marathon runner

14:05:01 - Debunking four myths about our future

14:04:01 - A strong work ethic in today's payments sphere

14:03:01 - Bolster skills before you need them

14:01:02 - Both optimism and pessimism present challenges

13:12:02 - Make every day count

13:11:02 - Let merchants say no to you

13:10:02 - Time to plan for 2014

13:09:02 - Busting myths about change

13:08:02 - Strengthen your sales muscle memory

13:06:02 - Conquer your to-dos in three simple steps

13:05:02 - Ethics and sales success

13:04:02 - Stand out by being true to yourself

13:03:02 - Don your 'brown shoes' and differentiate yourself

13:03:01 - Are leave behinds integral to the sales process?

13:02:02 - Heed merchants' red flags to strengthen your business

13:02:01 - Lessons from that first call

13:01:02 - Tack like a sailor to strengthen your sales

13:01:01 - Thwart SAD: Winterize your sales plan

12:12:02 - Five predictions for 2013

12:12:01 - Building a road map for the coming year

12:11:02 - Are you a 10?

12:11:01 - Make large merchants your gravy

12:10:02 - Formal sales training or OJT?

12:10:01 - The song and dance of reputation building

12:09:02 - Start with a strong foundation

12:09:01 - Perry Mason and the post mortem

12:08:02 - Stocking your MLS toolbox

12:08:01 - The secrets to overcoming objections

12:07:02 - Why should a merchant be fired?

12:07:01 - When you hit the doldrums, start rowing

12:06:02 - How to avoid post-close mistakes

12:06:01 - Do your best and move on - no matter what

12:05:02 - The hard, but valuable lessons of failure

12:05:01 - How to avoid that 'What just happened?' moment

12:04:02 - Lessons for a lifetime

12:04:01 - Plotting a prosperous future

12:03:01 - When warm leads become elephants

12:02:01 - Turn no into knowledge

12:01:01 - Keep it honest in 2012

11:12:01 - Pushing past roadblocks to success

11:11:01 - Caution: Assumptions ahead

11:10:01 - Trust in transparency

11:09:01 - Learn to be a change pro

11:08:01 - Dress for successful sales

11:07:01 - Use communication to cut merchant attrition

11:05:01 - Ask, don't sell

11:04:01 - Projecting confidence, inspiring trust

11:03:01 - Stockholm Syndrome and the payment pro

11:02:01 - The risks of riding the gravy train

11:01:01 - Evaluating the value (and cost) of training

10:12:01 - Stay tuned to your needs when selling

10:11:01 - Become a payment superhero

10:10:01 - Prepare for shifting payment seasons

10:09:01 - Considering consequences improves results

10:08:01 - Avoid 'always be closing' and other old traps

10:07:01 - Managing your most important asset

10:06:01 - A primer on accountability

10:05:01 - Two steps toward plentiful referrals

10:04:01 - Say less, sign more

10:03:01 - The nuances of the question, Why?

09:12:01 - Creating positive consequences:<br>Three tips

09:11:01 - Start with ripples, not waves

09:10:01 - A practiced approach

09:09:01 - Do's and don'ts of merchant mining

09:08:01 - Call reluctance: Diagnose it and treat it

09:07:01 - Smart specialization

09:06:01 - Margin compression: It's in your hands

09:05:01 - Facing the elephants

09:04:01 - Pull back the expense curtain

09:03:01 - Be an antidote to panic

09:02:01 - Stand by your plan

09:01:01 - Weathering the coming payment storms

08:12:01 - A little analysis, significant rewards

08:11:01 - R-E-S-P-E-C-T

08:10:01 - Who moved my merchants?

08:09:01 - Admit, own, fix your bloopers

08:08:01 - Invest in trust

08:07:01 - Change, a rewarding discomfort

08:06:01 - Allies in accountability

08:05:01 - No foundation, no success

08:04:01 - Make a plan to avoid failure

08:03:01 - Annihilate attrition

08:02:01 - Residual report review

08:01:01 - Drill down to the fine print

07:12:01 - Small merchants mean big future

24:05:02 - Navigating the digital mortgage experience

20:06:01 - Credit card processing during the COVID-19 era

16:03:02 - Notes on the path less traveled

16:03:01 - Do you want a business or a job?

16:02:02 - Know your customer acquisition costs

16:02:01 - Essential thoughts on 'additional' services

16:01:02 - Facts and figures of the MLS

16:01:01 - What does the crystal ball say for 2016? - Part 2

15:12:02 - What does the crystal ball say for 2016? - Part 1

15:12:01 - Let's make the MLS Forum even more useful

15:11:02 - Advice from pros on tradeshows

15:11:01 - When networking, think ROT

15:10:02 - After the deadline, MLSs share thoughts on EMV - Part 2

15:10:01 - After the deadline, MLSs share thoughts on EMV – Part 1

15:09:02 - Breaking the ice in the MLS Forum

15:09:01 - The power of residual income – Part 2

15:08:02 - The power of residual income - Part 1

15:08:01 - How can I grow my business?

15:07:02 - Considering a sale of your portfolio - think again

15:07:01 - Let's waste some money

15:06:02 - Controversial questions and answers - Part 3

15:06:01 - Controversial questions and answers - Part 2

15:05:02 - Controversial questions and answers - Part 1

15:05:01 - Big data analytics for SMB merchants

15:04:02 - Tradeshows and conferences: A good use of your time and money?

15:04:01 - Let's share stories, grow our businesses together

15:01:02 - Risk worth the reward High-risk: A macro perspective

14:12:01 - Why not sell high-risk merchant processing?

13:10:02 - Are your merchant accounts valued and valuable?

13:06:02 - Tricks of reading credit card statements

11:12:01 - Money isn't what it used to be

11:06:01 - Acquiring merchants - at what cost?

09:11:02 - How to grow your merchant portfolio

09:10:02 - Tips for new sales executives

09:07:01 - Hard-to-place merchants:<br>An untapped opportunity

11:05:01 - Facts and figures from the feet on the street

11:04:01 - A brief on prospecting

11:03:01 - It pays to keep your customers happy

11:02:01 - A phone card opportunity calls

10:12:02 - Keys to driving merchant retention

10:11:01 - Where is our industry heading?

10:10:01 - Are you really a salesperson?

10:09:01 - Respect yourself, elevate our profession: Quit selling on price

10:08:01 - Putting the cold call in its proper place

10:07:01 - Strong relationship skills obliterate obstacles

10:06:01 - Canada: An untapped marketplace

10:05:01 - The professional MLS protocol

10:04:01 - Grow your business by branching out

10:03:01 - Seven rules for MLS sales success

10:02:01 - Selling and giving to specialized markets

12:11:02 - Differentiate yourself: Sell to the medical industry

12:04:01 - Use new card fees to build merchant rapport

12:03:01 - Are you selling rate, a solution or both?

16:09:01 - Virtual cards deserve a place among healthcare payment choices

19:01:01 - Payment methods poised to surge in 2019

18:11:02 - Three ways to add value to your sales process

18:08:02 - Demystifying merchant cash discount programs

12:04:02 - What matters most in a restaurant POS system?

11:12:02 - ISOs welcome in the POS waters

11:11:01 - How does a credit card salesperson learn to sell POS?

11:08:01 - Can a POS system determine your success in a vertical market?

11:06:02 - Will POS control solve merchant attrition?

09:01:02 - A whale of a salesman

23:09:01 - Intermediary account versus direct debit in accounts payable

13:05:01 - Impact of EMV and NFC on acquiring

08:03:01 - Arizona POS's Maine man

25:01:02 - Trays boost cash logistics efficiency

24:08:02 - Why cash still matters in today's economy

11:03:01 - Helping Level 4 merchants comply with PCI DSS 2.0

09:12:01 - PIN entry devices: Plan now for July 2010

09:07:02 - Moving the needle on level 4 merchants

09:04:02 - Level 4: The small-merchant PCI challenge

12:12:01 - The ROI of training

12:11:01 - The smart way to sell POS systems - Part 2

12:09:01 - The smart way to sell POS systems - Part 1

07:12:01 - Office shopping done for you

07:11:01 - Widgets: Isn't this fun?

07:09:01 - Power up your password protection

07:07:02 - Out-of-sight Outlook tricks

07:06:02 - What do your customers say about you?

07:05:02 - Getting wise to wireless security

07:04:02 - Anyone up for a chat?

23:11:01 - Economic uncertainty doesn't mean compromising cybersecurity

11:07:01 - Finding the right payment processor

10:03:01 - Top 10 mistakes in PCI compliance

12:08:01 - Are you ready for mPOS?

16:02:02 - EMV: Where we stand, where we're heading

21:04:02 - Why banks and fintechs should collaborate

20:11:02 - Navigating PCI PIN security requirements

14:11:01 - All you need to know about Apple Pay

22:09:02 - Five key trends shaping the payments revolution

07:04:02 - In the words of John Shepherd-Barron, the ATM's creator

21:06:02 - Aligning with the new age of payments

21:06:01 - The promising scope of embedded finance

21:05:02 - The payfacs are coming - Part 2

21:05:01 - The payfacs are coming - Part 1

21:04:02 - The fintech waves

21:04:01 - Embedded finance: The time is now

17:03:02 - Keep fighting, keep innovating, keep closing

17:03:01 - The Wolf of Sterling Heights, Michigan?

17:02:02 - Rebranding as an equipment leasing professional

17:02:01 - Understanding merchant processing

17:01:02 - Mind your mental health

17:01:01 - Accounts receivable factoring

16:12:02 - Minimalism: A path to financial freedom

16:12:01 - More rebranding options for MLSs

16:11:02 - Sales as a healing profession

16:11:01 - Be bold, be innovative, be different

16:10:02 - Industry vets round table wrap-up

16:10:01 - Are you in the payments matrix?

16:09:02 - Reap the benefits of shifting MLS roles

16:09:01 - To own or not to own the POS system sales process

16:08:02 - Bid farewell to traditional job security

16:08:01 - Rebranding as a technology sales professional

16:07:02 - Time to treat MLSs right

16:07:01 - Shifting MLS strategies and models

16:06:02 - The alternative financing rebrand wrap up

16:06:01 - MLS rebranding, the discussion continues

16:05:02 - You can fly anywhere you want

16:05:01 - The alternative small business loan

16:04:02 - The merchant cash advance

16:04:01 - Creating complex solutions for complex problems

16:03:01 - The one man show: We've done so much with so little

16:02:01 - The one man show: W-2 versus 1099

16:01:01 - The one man show: Be a piker, dream middle class

15:12:01 - The one man show: Juggling your personal life

15:11:01 - The one man show: Approaches in B2B sales - part two

15:09:01 - The one-man show: Approaches in B2B sales

15:08:01 - The one man show: Selecting ISO partners

15:07:01 - The one man show: Strategic business planning

10:03:02 - Parting thoughts for readers

10:03:01 - Deal or no deal?

10:02:02 - Look ahead, show you care

10:02:01 - Gain traction on the red carpet

10:01:02 - Don't break the bank

10:01:01 - New year, new plan

09:12:02 - Time management for 2010

09:12:01 - To train or not to train

09:11:02 - How much do you factor in price?

09:11:01 - Why do we think we're different?

09:10:02 - Don't let distractions hobble your business

09:10:01 - Microbranding

09:09:02 - Every little bit helps

09:09:01 - Strategic elements in business and blackjack

09:08:02 - Blackjack savvy applied to merchant acquiring

09:08:01 - The proper approach to MLS hunting

09:07:02 - Unexamined emotion, a pit bull that mangles business

09:07:01 - Independents Day

09:06:02 - Raising the networking bar

09:06:01 - Trusty tips for terrific networking

09:05:02 - Developing your elevator speech

09:05:01 - What does your billboard say?

09:04:02 - Blog on, link in, tweet out

09:04:01 - Who are you?

24:07:01 - Revolutionizing decision-making with payments data

18:07:01 - What does cryptocurrency mean for ISOs?

18:06:01 - Three ways to take your ISO to the next level

10:03:02 - Online banking in Canada:<br>What happens next?

19:04:02 - Non-sports-related gambling reversal

18:12:01 - Arizona's 'sandbox' program for fintech innovators

18:09:01 - Overview of the California Consumer Privacy Act

17:07:02 - Credit card surcharges - opportunities, pitfalls await

13:06:02 - 10 simple steps to a better IVR

12:04:01 - Choosing a partner for life

10:03:02 - Dial or smile

24:10:02 - How gaming could boost APM adoption in Africa

21:11:01 - The need to build trust with merchants in the gaming market

25:03:02 - Breaking the 30-day cycle: residuals reinvented

08:09:02 - Cultivating a payment farm

11:12:01 - Game plan 2012

24:11:02 - Have we learned the lessons from open banking

15:10:01 - Prequel and sequel

13:04:02 - New happenings at The Green Sheet

09:03:01 - A gentle perspective on payments

20:12:02 - PayPal's crypto solution could help bitcoin go mainstream

17:01:01 - The link between company values and ISV relationships

16:07:02 - How and why to pursue ISVs

25:03:01 - VAMP enhancements - February 2025

25:02:01 - Payment Account Reference numbers explained

25:01:01 - Visa acquiring monitoring program

24:12:01 - Getting it right every time

24:11:01 - FDIC proposed recordkeeping for custodial accounts

24:10:01 - Self-serve kiosks

24:09:01 - Help merchants use their data, not prompted surveys

24:08:01 - One app to rule them all

24:07:01 - Fintech compliance

24:06:01 - Visa and Mastercard landmark settlement

24:05:01 - Payment Processing via ACH

24:03:02 - Processor management for NIPTFs

24:02:02 - Bank ownership: Been there, done that &ndash; not quite

24:01:02 - Payments, a retrospective One professional's journey - Part 3

24:01:02 - Flipping the script: Visa's platform connect

23:10:02 - One professional's journey – Part 2

23:10:01 - Card network non-interchange pass-through fees

23:09:01 - One professional's journey – Part 1

23:08:01 - Visa's Integrity Risk Program

23:07:01 - Third-party registration

23:06:01 - Committed

23:04:02 - My dismal payfac experiences

23:03:02 - The death of a bank

23:02:02 - Stripe and Adyen

23:01:02 - Friendly fraud and pending mitigation

23:01:01 - Setting MATCH straight

22:11:02 - A retail-wholesale ISO comparison

22:10:02 - EMV network tokens

22:09:02 - New MCC for gun and ammunition sellers

22:08:02 - Visa Rapid Dispute Resolution

22:07:02 - Bank sponsorship

22:06:02 - Payments in real time and near real time

22:05:02 - Don't skirt cash discount and surcharging rules

22:04:02 - Payments in real time

22:03:02 - Apple's Tap to Pay not industry altering - yet

22:02:02 - PCI the easy way

22:01:02 - Caring critically: The barkeeps dilemma

21:12:02 - Knowledge is (still) power

18:01:02 - Time to change force-post rules

16:06:02 - Guide your startup so it won't implode

16:04:02 - What to disclose to underwriters

16:01:02 - Will we be Uberized?

15:12:02 - Will new payment schemes bump card brands aside?

15:05:01 - The Gravity Payments pay bump: Can it work for the long haul?

15:03:02 - EMV implementation details urgently needed

14:10:01 - Check out Visa

14:07:02 - Visa gets practical to further data security

14:05:02 - The impact of coming FANF changes

14:04:01 - PayPal, Starbucks, Apple, Square: Which is the one to watch, and why?

14:02:01 - Implications and rationale for new best practices

13:12:01 - Insights from an expert witness

13:09:02 - Visa's new third-party registration fees � unintended consequences

13:07:02 - Maintaining equilibrium in acquiring

13:06:02 - Amid disruption, distribution remains key

12:02:02 - An interview with Harold Montgomery

12:01:02 - An interview with Kevin Smith

11:12:02 - An interview with Marc Abbey

11:10:02 - An interview with Douglas Bergeron

11:09:02 - An interview with Alex Goretsky

11:08:02 - An interview with Kurt Strawhecker

11:07:02 - An interview with Paul Martaus

11:06:02 - An interview with Trent Voigt

11:05:02 - The triple bottom line: people, planet, profits

11:04:02 - The experiences of an entrepreneur

11:03:02 - Finding opportunity in an altered business environment

11:03:01 - Earning and keeping merchants' trust

11:02:02 - POS systems, yea or nay?

11:02:01 - Gaining wisdom from mistakes

11:01:02 - Will leasing make a comeback? - Part 2

11:01:01 - Will leasing make a comeback? - Part 1

10:12:02 - Are you awake to mobile payments?

10:12:01 - Enlightening talk about gateways

10:11:02 - Counterparty risk: Keeping the discussion alive

10:11:01 - What the feet on the street need from acquirers

10:10:02 - Making VAR relationships work for you

10:10:01 - Are mobile payments a threat to ISOs? - Part 2

10:09:02 - Are mobile payments a threat to ISOs? - Part 1

10:09:01 - Riding the merchant chargeback learning curve

10:08:02 - Variations on valuations

10:08:01 - Is dial dead?

10:07:02 - Who will benefit when the Durbin Amendment dust settles?

10:07:01 - Should an industry attorney review your contracts?

10:06:02 - What does a merchant get for a PCI fee? - Part 2

10:06:01 - What does a merchant get for a PCI fee? - Part 1

10:05:02 - High risk, high reward

10:05:01 - Referral strategies: What really works?

10:04:02 - No ISO demise with niche markets

10:04:01 - Let's interact and be inspired

09:12:02 - Fees you can't ignore

09:11:02 - Hazards of chargeback monitoring

09:07:02 - Understanding chargeback rules

09:04:02 - A bigger bite for Visa, MasterCard

09:02:02 - The HMS odyssey

08:12:02 - The case for collecting fees

08:11:02 - Visa's 'campaign' promise

08:11:01 - Avoid those third-party blues

08:06:01 - Bets are on in evolving payments space

08:04:01 - The pinch of PIN debit

08:01:01 - PCI compliance: Don't forget the little guys

07:11:01 - Changes afoot for signature debit

07:10:01 - Mastering the interchange game

07:09:01 - Outsource the chores, increase the sales

07:07:01 - It's cool to build karma

07:06:02 - Shape up those level 4 merchants - now

07:06:01 - No more margin compression blues

07:04:02 - Paying the payments dues

15:08:02 - Who wins with AmEx full-service acquiring program?

12:06:02 - mPOS - it's about more than payments

17:06:02 - Chargeback insurance explained

17:05:02 - The MAC conference: Evolving risks and insurance solutions

16:04:01 - Be wary of hackers seeking BII

15:12:01 - Risk encompasses far more than chargebacks

15:06:01 - Don't gamble with your business

14:12:01 - Nothing ado about much

17:02:01 - Payment trends for 2017

15:12:02 - Now more than ever, managing e-commerce risk matters

15:04:01 - What Sweden can teach us about the future of payments

18:07:02 - 10 ways to communicate, engage and sell with video

21:09:01 - Payment orchestration, the key to international merchant growth

22:06:01 - Localization is key to long-term growth in APAC

13:05:01 - The new PCI SSC guidelines: Separating the cloud from the fog

09:03:01 - Three areas worth betting on

09:01:02 - 2009: Challenges and opportunities

08:12:02 - The promise of September 2009

08:11:02 - Preparing to sell a micro deal

08:10:02 - The economy and your portfolio

08:09:02 - The residual-buying game

08:08:02 - The buyers are back

08:07:02 - How sellers blow deals

08:06:02 - Little to fear in buyer's market

08:05:02 - Go vertical, young ISO

08:04:02 - Strategizing for ISO growth

08:03:02 - Weeding out bogus buying offers

24:04:02 - GS contributors, an evergreen source of knowledge

19:02:02 - MCA – collections and disclosure requirements

24:12:02 - DOJ versus Visa: Preparing for a shake-up in debit

22:04:01 - Crypto ATMs are the future worldwide

21:02:01 - Payments trends for merchants' radars in 2021

21:01:01 - How advanced acquiring can cover all in-store and online needs

20:06:02 - Improve your business with in-store mobility

25:02:02 - Why reviewing non-compete and non-solicit laws is essential

24:10:02 - Negotiating merchant processing agreements

24:09:02 - M&A in payments: Selling a residuals book of business

24:08:01 - Navigating ISO agreements: Key provisions for agents

24:07:01 - Potential impact of Visa, Mastercard settlement on electronic payments

24:05:01 - The potential impact of Capital One's acquisition of Discover

24:04:01 - New York's new surcharge law: What you need to know

11:11:01 - Visa to eliminate PCI DSS requirements with EMV - not

11:09:01 - Identity theft: It's not just PCI anymore

09:08:01 - Consumers love rewards, why don't sales reps?

23:04:01 - Expanding access to financial services for female business owners

21:10:01 - De-branding gas stations: What happens next?

16:10:02 - GDPR's right to be forgotten impacts all business

16:09:02 - GDPR: Why it affects businesses even outside of the EU

23:09:02 - How a modern back-office improves employee retention

24:04:01 - How socialfi will change the fintech landscape

15:05:02 - What to look for in a POS solutions provider

15:02:02 - Risks from EMV liability shift, portfolio composition, non-U.S. cardholders

14:12:02 - Merchant life cycle marketing in acquiring

16:05:01 - Strategic conclusions traditional acquirers can draw from Square

12:07:01 - Lead sources - the front line in sales competition

07:06:01 - Recession may roil acquiring risk

12:08:02 - The long tail of the Durbin Amendment

08:01:02 - Sizing up merchant cash advance

21:03:02 - It's been a great ride

21:03:01 - Street Smarts^SMCreating powerful partnerships

21:02:02 - Relationships - the key to your success

21:02:01 - Sustaining sales channel loyalty

21:01:02 - Continuing trends that will impact your business

21:01:01 - Is it time to expand your offering?

20:12:02 - What is your MAP for success?

20:12:01 - What did you accomplish in 2020?

20:11:02 - Creating new distribution channels

20:11:01 - Elite producers live like warriors

20:10:02 - Want to scale? Think processes, procedures and systems

20:10:01 - Surround yourself with the right people

20:09:02 - You have to keep score

20:09:01 - Elite producers have powerful habits

20:08:02 - Master the 90-day game for success

20:08:01 - Do you have clearly defined outcomes?

20:07:02 - Responsibility, the route to freedom

20:07:01 - It all begins with values and purpose

20:06:02 - Mediocrity

20:06:01 - Adapt or fade away

20:05:02 - What's it going to be: fear or faith?

20:05:01 - Are you exposed?

20:04:02 - Don't get a 'virus' of the mind

20:04:01 - Success grows on a strong foundation

12:10:02 - What you need to know before launching a new product

12:04:02 - Seven essential steps for creating a successful social media strategy

12:02:02 - It's time to build your sales force

11:09:02 - 10 tips for building a stronger LinkedIn profile

10:08:02 - The proper care and feeding of LinkedIn

07:08:01 - Size up your sales pitch

07:07:01 - Sell something every merchant craves

07:06:01 - Technology: The ideal employee

07:05:01 - All-star processing � Part II: Retaining your MVPs

07:04:01 - All-star processing &#8211; Part I: Deployment

12:04:02 - The challenge of data breach reporting

11:07:02 - HIPAA compliance fundamentals for ISOs

10:11:01 - Challenges to Dodd-Frank, Durbin heat up

10:09:01 - The Dodd-Frank Act: What it might mean for issuers and acquirers

24:01:02 - The path to prepaid's secure, digital future

25:03:02 - Central bank digital currency: promise, challenges, unanswered questions - Part 2

25:03:01 - The promise, challenges and unanswered questions of CBDC - Part 1

23:10:02 - Five things every professional payments agent should have - Part 2

23:08:02 - Five things every professional payments agent should have – Part 1

20:12:01 - PI dwarfs PCI

09:09:02 - Need cash for your business?

15:02:01 - 2015 Payments industry trends

23:12:02 - Navigating ecommerce challenges: Advancements in tokenization

07:04:01 - Money flows where enthusiasm grows

20:11:02 - Orchestrating the omnichannel merchant ecosystem

20:07:02 - What makes a POS smart?

20:04:01 - Will tap-on-phone bring an end to dedicated payment hardware?

19:01:01 - Educating small merchants on smart POS solutions

18:07:01 - What makes a POS smart?

07:06:02 - Coinstar and the unbanked

23:07:02 - Tightening payment security in real-time with EDA

23:11:02 - Opportunities exist in payments consulting services

22:02:02 - The fintech industry needs to embrace transparency

20:04:01 - Seven ways to build a stronger ISO

18:07:02 - Surcharge versus cash discount - what's the difference?

18:06:02 - Six factors to consider when evaluating cash discount programs

16:03:02 - Chargebacks, fraud in high-risk merchant accounts

16:01:02 - The high-risk merchant services opportunity

24:04:01 - The importance of an effective digital hospitality strategy

15:02:02 - Advances in data, automation speed FI merchant boarding

23:08:01 - Competition law in a digital economy

21:07:01 - Fee-free payment processing: a must for pot shops

21:04:01 - ISOs can be banking conduits for cannabis businesses

20:12:02 - Legal pot sales: a billion-dollar opportunity

20:05:01 - Cannabis dispensary support amid COVID-19 and beyond

20:03:01 - Ecommerce opportunities abound in cannabis market

20:02:01 - Cashing in on self service

24:06:02 - What makes specialty software special?

08:03:01 - Secret's out: How to snag merchants

08:02:01 - Gift card muscle flex

08:01:01 - POS system power

07:12:01 - Make the most of your sales meeting

23:10:01 - What to know about ATM upgrades, PCI mandates and more

23:02:01 - What you can do to stop human traffickers in the digital age

19:02:01 - Checkout experience can make or break a business

21:10:02 - What to do about fraudsters targeting SMEs

21:07:01 - Android + the humble terminal = transformation

21:04:02 - Dear innovators: Build your own bank

09:05:02 - Ten ways to juice your business

11:11:01 - Five key lessons e-commerce merchants can learn from the 2010 holiday season

08:07:01 - Understanding Credit Card Interchange Fees in<br>Card-Not-Present Environments

16:01:01 - 2016 payment trends - What's to come?

15:11:02 - What you should know about payment security

15:10:02 - The liability shift is here - now what?

15:09:02 - Benefits of loyalty programs for you and for merchants

15:08:01 - EMV: The clock is ticking

15:06:02 - Eight sales tips for succeeding in payments

15:05:02 - Networking tips to grow your business

15:04:02 - Four tips for maintaining strong customer relationships

15:03:02 - Mobile payments: Enabling merchants for today, preparing them for tomorrow

15:02:02 - Educate your customers, the EMV countdown is on

15:01:01 - The benefits of tablet-based POS solutions

14:12:01 - What 2015 has in store for payments

14:11:01 - Preparing your customers for EMV

14:10:01 - How to grow your business with referrals

14:09:02 - The benefits of mobile payments

14:08:02 - How gift cards drive revenue and customer loyalty

14:04:01 - Going social: Where to start

14:02:02 - Marketing: Getting your brand out there

13:12:01 - Your merchants need mobile-friendly websites

13:11:01 - It's an ever changing world - predictions for 2014

13:10:01 - Selling today: Consultative, not transactional

13:09:01 - Maximizing loyalty program ROI

13:08:01 - Is mobile POS for everyone?

13:07:01 - Understanding mobile wallets

13:06:01 - Contactless payments: NFC and QR

13:05:01 - Get ready for the mobile revolution

08:06:02 - Portfolio sold: How much goes to Uncle Sam?

22:05:01 - Public-private partnerships : benefits and challenges

21:01:01 - Six predictions for financial services in 2021

09:05:01 - Extending security beyond assessments

08:04:01 - SAQ sun sets on smaller merchants

08:01:02 - Requirement 10: PCI's Everest

07:12:02 - Visa, PCI council make security move

07:10:02 - Dam spam with secure e-mail

07:08:01 - Small shops under the PCI gun

07:07:01 - Rake it in: Resell basic security services

07:05:01 - PCI priority: No agent left behind

11:11:02 - U.S. transit agencies buy contactless systems

14:07:02 - How can the FTC freeze personal and business assets without a hearing?

14:06:02 - TRO/asset freeze: The FTC's nuclear option

20:05:02 - A fresh look at surcharging amid the COVID-19 recession

09:04:01 - PCI versus tricky technology

23:11:02 - Innovators need one foot in the past to win the future

13:10:01 - Seven tips for a successful mass PCI compliance program: Part 3

13:09:01 - Seven tips for a successful mass PCI compliance program: Part 2

13:08:01 - Seven tips for a successful mass PCI compliance program: Part 1

17:12:02 - Driving the future of payments – 10 mega trends

17:11:02 - The true value of mentors

17:09:02 - 7 habits of highly ineffective ISO recruiters

17:07:02 - Being small is a competitive advantage

17:05:01 - Keep customers happy, improve your bottom line

17:03:01 - Reset, revive your 2017 sales goals

18:10:01 - Just don't call it POS

18:08:02 - Here come the payment facilitators

18:07:02 - Thinking outside of the box

08:02:01 - Pounce on cash advance pronto

07:11:01 - Use rapport to score with cash advance

07:09:01 - Don't snooze and lose the cash advance chance

24:02:02 - Harnessing PR to drive payment startup success

08:10:02 - Positively cash advance

08:05:01 - Another 100 years of cash?

18:02:02 - 2018 predictions for global payments, receivables

07:09:02 - Raising the green bar: EV SSL

09:03:02 - A bridge to opportunity

07:08:01 - Dark cloud shrouds ATM ISOs in Sunshine State

11:09:01 - Cash advance in 2011: Fool's gold or gold rush?

25:02:02 - A growing threat: The persistent rise of chargebacks

21:08:02 - Knowledge is power in the fight against chargebacks

21:04:02 - Getting to grips with gift card fraud

16:03:02 - Resolutions + neutraceuticals = chargebacks

13:04:02 - Take command of consumer end-point devices

12:11:02 - Opportunities in RAN and private-label programs

12:05:01 - Mobile technology and the acquiring chain

12:04:01 - Technology, a catalyst for ISO growth

17:04:02 - Semi-integrated solutions accelerate your EMV transition

18:05:01 - From Sisyphus to excellence in certifications

15:07:02 - Why your social media marketing is failing

14:12:01 - Leveling the playing field for the not-so-super ISO

14:01:01 - In a world of instant communication, things go wrong

13:11:02 - Trust me

13:10:02 - Litter the path with action items

13:09:01 - Marketing with video

13:07:02 - The mix moves the message

13:07:01 - What's next for ISOs?

13:05:02 - Sell what people really want to buy

12:12:01 - 200 ways to get noticed - Part 2

12:11:01 - 200 ways to get noticed - Part 1

12:07:02 - Five ways to fix your marketing problems

10:09:02 - The power of word of mouth

10:07:02 - Is there any such thing as loyalty?

10:01:02 - Marketing in the next decade

09:08:01 - A case for case histories

09:06:02 - Want a long-lasting relationship? Snail away

09:04:02 - Much ado about Twitter

09:03:02 - How to win back e-mail jilters

09:02:02 - How to write right

09:01:02 - What's in a name?

08:12:02 - Capturing verticals

08:11:02 - Want to be trusted? Earn it

08:10:02 - Drip for success

08:08:02 - It really isn't what you know

08:07:02 - Web sites that work

08:06:02 - Marketing mishaps to avoid

08:05:02 - The brand less traveled

08:04:02 - Marketing in compliance

08:03:02 - Yellow is the color of advertising

08:02:02 - Recruiting is an art form

08:01:02 - Landing pages: Convert interest to action

07:12:02 - E-mail: It takes a plan

07:11:02 - Using e-mail effectively: Copy and design

07:10:02 - Using e-mail effectively: Managing lists

07:09:02 - Think negative

07:08:02 - A real-life approach

09:04:01 - Sluggish economy spurs faster payments

23:03:02 - A fond farewell

23:03:01 - What makes a vendor your favorite?

23:02:02 - Sometimes the best solution is to say goodbye

23:02:01 - Accept no and get closer to yes

23:01:02 - Don't have a mentor yet?

23:01:01 - Work SMARTER, not harder

22:12:02 - The gift of giving back - Part 2

22:12:01 - The gift of giving back – Part 1

22:11:02 - The niche-selling edge

22:11:01 - I am grateful for …

22:10:02 - What's scarier: a haunted house or the life of an MLS?

22:10:01 - Contract negotiations &ndash; Part 3 Top 7 items to check in your agent agreement

22:09:02 - Contract negotiations - Part 2 Making agent agreements great again

22:09:01 - Contract negotiations - Part 1<br>Choose the right partner, negotiate the right terms

22:08:02 - Happy merchant or loyal merchant: Which would you rather have?

22:08:01 - Stay relevant - reinvent your selling style

22:07:02 - Should business be a family affair?

22:07:01 - Personal branding - what it is and why it's important

22:06:02 - Cold calling is a contact sport

22:06:01 - Birthdays to marketing strategy

22:05:02 - Tradeshows: Show up and reap prime benefits

22:05:01 - Breaking through the noise

22:04:02 - Get out of your own way

22:04:01 - Work tirelessly now, reap the benefits later

20:08:01 - A comprehensive look at PCI remote assessment

08:06:02 - Big city MLS with small town feel

19:03:02 - Data privacy regulations: Three things to know

19:01:02 - Resolve to attain data literacy in 2019

18:10:02 - What you must do in 2019 – or prepare to fail

23:01:02 - Fraud trends in 2022 to watch out for in 2023

22:11:01 - Keeping your sales team engaged and motivated

22:09:02 - A contemporary guide to compliant surcharging

22:07:02 - How to handle a customer's failed recurring payment

22:06:02 - Why does my business need an automatic account updater?

22:04:01 - Relocating your business 101

20:03:01 - Return of the skimmer

19:04:01 - More mobile payments, more mobile fraud

19:02:01 - Keeping your sales training current

19:01:01 - Breaching into the New Year

18:11:01 - Payments industry marketing 101

13:08:02 - Vacation over, hacktivists return

13:07:02 - POS attacks on the rise

13:06:02 - The FDIC responds to Brobot

13:04:02 - Brobot strikes again

13:02:02 - Can bitcoins become a full-fledged payment system?

13:01:02 - Fraudsters persisting in the new year

12:12:02 - Crunch time for holiday shopping data

12:11:02 - Have we missed the window for EMV?

12:10:02 - Fraud alert: Threat level rises

12:09:02 - Health-care fraud: Back with a vengeance

12:08:02 - Micro attacks: Fraud of the future

12:07:02 - Cooperation, social strategies combat fraud

12:06:02 - Combating faceless fraud

12:05:02 - Paving the way to fraud deterrence

12:04:02 - Moving mobile payments to the next level

12:03:02 - Enhance your security protocols

12:02:02 - Modern payment pros fill the knowledge gap

12:01:02 - Skimming through the holiday season

11:12:02 - Fraud trends 2012: Like 2011, only more so

11:11:02 - The cost of cyber attacks

11:10:02 - Fraud's twists and turns in 2011

11:09:02 - Peering into payments' not so crystal ball

11:08:02 - SAFE Data notification bill: Does it go far enough?

11:07:02 - Michaels breach reveals gray areas

11:06:02 - Fraud, the conversation starter

11:05:02 - Social media as a sales tool

11:04:02 - Old fraud schemes resurfacing?

11:03:02 - Are you missing the mobile payment train?

11:02:02 - Marketing basics

11:01:02 - Fraud: What to expect in 2011

10:12:02 - E-commerce fraud: Identifying and reducing risk

10:11:02 - Establishing your online identity

10:10:02 - HIPAA and PCI: How do they compare?

10:09:02 - Further fraud trends in 2010

10:08:02 - Fraud trends in 2010

10:07:02 - The importance of PCI DSS compliance

10:06:02 - Eight keys to a great first impression

10:05:02 - Outsourcing customer support? Think again

10:04:02 - Healing the Achilles heel of business

10:03:02 - Police warn of new skimming devices

10:02:02 - Managing your fraud risks

22:08:02 - Why you and your merchants should use e-invoicing

21:12:01 - Combating fraud post COVID, 2021 and beyond

20:06:02 - Affiliate marketing 101

20:01:01 - New year, new inspirations

19:11:02 - Credit cards surging in 2019 &ndash; fraud too

19:08:01 - PCI compliance simplified

19:07:01 - What exactly is 'the cloud' or 'cloud computing'?

24:03:02 - Navigating customer confusion—plus a farewell

24:03:01 - Friendly fraud, familiar fraud

24:02:02 - Trending fraud in 2024

24:02:01 - Essential distinctions between cash discounts and dual pricing

24:01:02 - How will AI influence the payments industry?

24:01:01 - What to look for in a payment gateway, and why

23:12:02 - How to overcome sales objections

23:12:01 - How to avoid customer service burnout

23:11:02 - Making white-label marketing work for you

23:11:01 - Merchant underwriting in unprecedented times

23:10:02 - What is compliant surcharging? New rules for 2023

23:10:01 - Help merchants fight chargebacks like a boss

23:09:02 - Body language: Non-verbal cues

23:09:01 - Interview with confidence

23:08:02 - Making a great first impression

23:08:01 - Body language in business: Part 3 - Mirroring

23:07:02 - Body language in business: Part 2 - Reading and speaking

23:07:01 - Body language in business: Part 1 - the basics

23:06:02 - What are marketing tactics? - Part 2

23:06:01 - What are marketing tactics? - Part 1

23:05:02 - Best practices and trends for training new employees

23:05:01 - Social media, a powerful sales tool

23:04:02 - Rapidly changing consumer behaviors in major industries

23:04:01 - My evolution and product-led growth

23:02:02 - Where is the credit card industry heading in 2023?

19:10:01 - Tap into omnichannel opportunities beyond retail

19:09:02 - Is the payments industry ready for NextGen ISOs?

19:07:02 - Coming soon: Widespread U.S. contactless payments adoption

19:11:02 - Making the most of niche opportunities

19:07:02 - Creating a hospitable smart POS climate

19:06:01 - Tapping into the health and beauty vertical

19:03:01 - Helping merchants select the right apps

22:06:02 - Saving merchant fees - Part 2: Cash discount versus surcharge

22:03:01 - Saving merchant fees - Part 1: Cash discount explained

19:04:02 - 2019: A year of opportunity for U.S. petroleum retailers

19:10:02 - Cash dethroned? When accessible, inclusive options exist

18:02:02 - 2018 payment predictions

17:03:01 - Small businesses: The most valuable B2B customer

16:11:01 - Payment trends to watch in 2017

11:07:01 - The three R's of text message marketing

11:05:01 - Text message marketing, the other mobile

09:12:02 - Fighting the payment squeeze:<br>Alternatives retailers may consider

13:12:01 - The $800 million Braintree acquisition and PayPal's pursuit of the emerging digital marketplace

24:09:02 - Instant payments: Are we there yet?

25:03:01 - Intelligent risk management - its time has come

25:02:02 - Insider's report on payments: The changing payments landscape

25:02:01 - New Congress has plenty on its plate

25:01:02 - Access to cannabis banking going nowhere fast

25:01:01 - Year in review 2024, Part 2 - Change continues to define merchant services

24:12:02 - Year in Review 2024 Choice is the name of the game

24:11:02 - Real-time payments are entering 'prime time'

24:11:01 - CFPB sets up guardrails for open banking

24:10:02 - Optimism abounds in holiday shopping predictions

24:10:01 - Pay by bank seeks U.S. market position

24:09:01 - Instant payments: a fraudster's friend?

24:07:02 - The litigious world of payments

24:07:01 - Merchants take interchange battle to the states

24:06:02 - Inching away from checks and toward e-payments

24:05:02 - Merchant settlement not a done deal

24:04:01 - AI: A double-edged sword

24:03:02 - The inside scoop on differential pricing

24:03:01 - Insider's report on payments: Making payments faster

24:02:02 - The year ahead in Washington

24:02:01 - Insider's report on payments: Holding Visa to account

24:01:02 - Neobanking &ndash; getting ready for prime time

24:01:01 - Does AI have a bubble problem?

23:12:02 - 2023 was a happening year

23:12:01 - Insider's report on payments: Will that be cash, card or pay later?

23:11:02 - Merchant services: it's a family affair

23:11:01 - Payments, a retrospective Insider's report on payments Fed plans debit cap haircut

23:10:01 - Insider's report on payments: Beware the threat of Durbin 2.0

23:09:01 - Old payment methods don't die, they coexist

23:08:01 - The contentious world of merchant fees

23:08:01 - Insider's report on payments: The assault on interchange widens

23:07:02 - The changing point of sale

23:07:01 - Bankcard and beyond

23:06:01 - Insider's report on payments : Card brands agree to lower interchange for some in Canada

23:05:01 - Digital wallets win over ecommerce shoppers

23:05:01 - Americans amp up electronic payments

23:04:02 - Crypto's lingering winter chill

23:04:01 - Block on the hot seat

23:03:02 - Real-time payments coming soon to a bank near you

23:03:01 - Insider's report on payments: Regulatory outlook is mixed bag for BNPL

23:02:02 - Washington hones focus on fintech, payments

23:02:01 - Insider's report on payments: The lowdown on crypto

23:01:01 - Insider's report on payments: 2023 will be big year for instant payments

22:12:02 - Real-time and card payments coexisting - for now

22:12:01 - Insider's report on payments: Consider today’s economic upside

22:11:02 - Integrated payments are here - are ISOs ready?

22:11:01 - Insider's report on payments: Durbin wants credit card routing rules

22:10:01 - Addressing the cannabis conundrum

22:09:02 - Cannabis: a multi-billion-dollar market in limbo

22:09:01 - Insider's report on payments: Getting ready for Durbin redux

22:08:02 - Unlocking data to drive sales, merchant retention

22:08:01 - Electronic payments displacing checks

22:07:02 - Getting a handle on an economy in transition

22:07:01 - Insider's report on payments: The 'Great Allocation' in digital payments begins

22:06:01 - Insider's report on payments: In-store payments get personal

22:05:02 - Lawmakers eye fixes for ‘broken’ card system

22:05:01 - Will Visa kill cash discounting?

22:04:02 - Interchange adjustments are a mixed bag

22:04:01 - Insider's report on payments: A pitch for pitching micro merchants

22:03:02 - Tax credit or tax bite - which regs apply to you?

22:03:01 - Interchange under attack, again

22:02:02 - Cash, credit or crypto?

22:02:01 - Blockchain, cryptocurrency moving into mainstream

22:01:02 - CNP, ACH payments gain - crypto too

22:01:01 - Insider's report on payments: Scrutinizing big tech in consumer payments

21:12:01 - Insider’s report on payments : Going postal on financial services

21:11:02 - Tis the season for shopping

21:11:01 - Bringing crypto to the masses

21:10:02 - Changing payments landscape brought about by COVID

21:10:01 - Gift cards: the gift that keeps on giving

21:09:02 - Gift cards: an all-around good value prop

21:09:01 - Debit routing debate portends more industry scrutiny

21:08:02 - Cash discounting, surcharging go mainstream

21:08:01 - Omnichannel is no flash in the pan

21:07:02 - Rising chargebacks loom over industry

21:07:01 - A coming of age for real-time payments

21:06:01 - Are crypto payments in the cards?

21:05:02 - Open banking and the changing payments landscape

21:05:01 - Getting real about faster payments

21:04:01 - Insider's report on payments: Interchange in the crosshairs

21:03:02 - Data privacy protection takes center stage

21:03:01 - COVID spurs strong ACH gains, P2P big driver

21:02:02 - The EMV opportunity: getting gas stations up to speed

21:02:01 - U.S. unbanked numbers falling

21:01:02 - Washington outlook for 2021

21:01:01 - Insider's report on payments: A new payments landscape

20:12:01 - Insider's report on payments: Ecommerce takes center stage

20:11:02 - Savvy adaptation, potential stimulus brighten outlook

20:11:01 - Crises usher in new payment preferences

20:10:02 - PayPal pushes QR codes for contactless payments

20:07:01 - Now is a good time to compete with Square

20:06:02 - COVID-19 driving debit card, contactless payments

20:06:01 - Fraud in a time of COVID-19

20:05:02 - ISOs, MLSs rise to COVID-19 challenges

20:05:01 - Deadline looms for pay-at-pump EMV compliance

20:04:02 - Payments companies step up to help amid COVID-19 crisis

20:04:01 - Coronavirus: assessing the impact

20:03:02 - Chargebacks: a costly, voracious threat

20:03:01 - Old meets new with BEC cash-outs

20:02:02 - Getting real about faster payments

20:02:01 - Check usage down; ACH, card payments up

20:01:02 - The continuing evolution of payments

20:01:01 - A look ahead: cash discounts, faster payments, mobile

19:12:01 - Mobile payments made great strides in 2019

19:11:02 - Outlook brightens for cannabis banking

19:11:01 - Multiple ways to help merchants through natural disasters

19:10:02 - Prepaid card offerings are a win-win

19:10:01 - A brief history of modern payments

19:09:02 - It's beginning to look like a good holiday season

19:09:01 - Moving toward faster payments, slowly

19:08:02 - Moving toward a more diverse industry

19:08:01 - ATMs and debit cards 50 years on

19:07:02 - Growing portfolios with new markets, product opportunities

19:07:01 - Facebook's cryptocurrency play faces trust challenges

19:06:02 - Cybercriminals scoring deeper, wider, faster

19:06:01 - Are stars aligning for contactless payments?

19:05:02 - Faster payments landscape emerging

19:05:01 - Cash is cool but losing its luster

19:04:02 - Understanding the fine print

19:04:01 - Instant funding: next big trend in merchant services?

19:03:02 - Major changes underway in chargeback land

19:03:01 - Of cash and cash discounting

19:02:02 - Government shutdown imperils spending, growth

19:02:01 - Getting everyone on board with tokenization

19:01:01 - Looking back on 2018 and forward to 2019

18:12:02 - 2018 - Year in review

18:12:01 - Cash discounting will give way to surcharging

18:11:02 - Serving cannabis businesses: an $11 billion conundrum

18:11:01 - Electronic payments grow, as do fraud rates

18:10:01 - Paying for convenience

18:09:02 - Cryptocurrency appeal growing among merchants, processors

18:09:01 - Is cash discounting next big wave in merchant services?

18:08:01 - Insider's report on payments: Challenging payments status quo not for faint of heart

18:07:02 - P2P payments growth portends future market opportunities

18:07:01 - Cashless and cashier-less: a revolution in the making?

18:06:02 - Cracking the B2B payments nut

18:06:01 - Visa, Mastercard aim to accelerate B2B card payments

18:05:02 - Open banking: change is coming, slowly

18:05:01 - Gauging gains in ACH, faster payments

18:04:01 - Cracking the merchant retention nut

18:03:02 - Cracking the merchant retention nut

18:03:01 - Prepaid debit going mainstream

18:02:02 - Mobile centricity and the retail experience

18:02:01 - Banking, electronic payments elude legal cannabis businesses

18:01:02 - Out with plastic, in with devices: A new era in payments dawns

18:01:01 - CFPB back-peddles on prepaid rule

17:12:01 - Don't let card fraud spoil holiday cheer

17:12:01 - Legal pot sales: a multibillion-dollar market in limbo

17:11:01 - Payfacs need merchant acquirers and vice versa

17:10:01 - Data security should be national priority

17:09:02 - New approaches to vertical markets: Think horizontally

17:09:01 - Legal pot sales: a cardless boom

17:08:02 - Fintechs: friends or foes?

17:08:01 - Road to faster payments is still a work in progress

17:07:01 - Getting serious about fighting fraud

17:06:01 - Fed addresses e-checks, RDC duplicates

17:05:02 - CFPB, Durbin Amendment in the crosshairs

17:05:01 - ACH volume tops 25 billion, faster payments advance

17:04:01 - Interchange challenges create need for payments experts

17:03:02 - Global digital payments beckon

17:03:01 - Consumers trust bank security, regulators not so much

17:02:02 - Progress on the long road to faster payments

17:02:01 - Mobile and the democratization of banking, payments

17:01:02 - Talking the talk

17:01:01 - Fed updates payments data

16:12:02 - 2016: An action-packed year for payments

16:12:01 - The travails of chip and debit cards

16:11:02 - Non-payment mobile options popular this holiday season

16:11:01 - Fewer Americans unbanked;more using prepaid cards

16:10:02 - CFPB, prepaid companies both dealt blows

16:10:01 - Same-day ACH and faster payment

16:09:02 - Drive retail business with augmented reality - think Pokémon Go

16:09:01 - No cash? No checks? Nonsense.

16:08:02 - CNP fraud: Evolving strategies for an evolving market

16:08:01 - Mastercard and Visa strategies, disintermediation

16:07:02 - Visa and Mastercard at 50: Evolving in evolving market

16:07:01 - CFPB targets payday lenders: What's next?

16:06:01 - Email-related fraud threats grow

16:05:02 - Disrupting the disruptors in payments and banking

16:05:01 - Beating the payment fraud carnie game

16:04:02 - The shifting landscape of merchant acquiring

16:04:01 - Building a case for RDC check services

16:03:02 - Getting real about payments

16:03:01 - CFPB takes on prepaid cards, overdrafts, payday loans

16:02:02 - Compliance: a costly, multi-headed monster

16:02:01 - Expanding possibilities with pocket banking

16:01:02 - EMV, four months on

16:01:01 - Online, mobile gaining on brick and mortar

15:12:02 - 2015 in review

15:12:01 - Including checks in payments modernization

15:11:02 - Congress takes on security, privacy, pot, CFPB

15:11:01 - Growth ahead for payments, but beware the disruptors

15:11:01 - Mobile deposit continues to grow, despite naysayers

15:10:01 - Insider's report on payments: Let's have some respect for checks

15:09:02 - Patent infringement claims muddy waters of innovation

15:09:01 - EMV is coming along, slowly

15:08:02 - Checks have staying power, paper not so much

15:08:01 - Insider's report on payments: Fighting online scammers

15:07:01 - Insider's report on payments: EMV and the law of unintended consequences

15:06:02 - Battle over interchange spreads

15:06:01 - Insider's report on payments: Going cashless sounds like nonsense

15:05:02 - Healthcare, the next big market for electronic payments

15:05:01 - Bank account ownership expands worldwide

15:04:01 - NACHA seeks seat at mobile payments tabl

15:03:02 - Fed looks to online real-time payments, eventually

15:03:01 - Remote capture is for more than just checks

15:02:01 - Washington becomes a prepaid buzz kill

15:01:01 - Banking outside the box

14:12:01 - Prepaid cards get regulatory upgrade

14:11:01 - Mobile wallets: not quite ready for prime time

14:10:02 - Checks 'don't get no respect'

14:10:01 - Prepaid debit wins over newly affluent

14:09:01 - Cash is not dead

14:08:01 - EMV alone is not enough, retailers push for tokenization

14:07:01 - Should prepaid companies be regulated like banks?

14:06:01 - EMV is coming, but when, and is it really necessary?

14:05:01 - Will easy money flow to acquirers and ISOs?

14:04:02 - Is same-day ACH in the cards?

14:03:02 - Checks can still rival cards

14:02:02 - Leading the charge on card data security

14:01:02 - Scrutinizing the Fed's payments data

13:12:02 - Payments 2013: Abuzz with bitcoin, mobile and prepaid

13:12:02 - Multichannel shopping, payments struggle

13:11:02 - It'll be a slow rise for mobile payments

13:10:02 - Long live checks

13:08:02 - Bitcoin - viable currency or flash in the pan?

13:08:02 - No doomsday for debit despite Durbin decision

13:08:01 - Different sales cultures are obstacles for most but not all

13:07:02 - With prepaid debit gains, it's a mixed bag

13:06:02 - What's in a name?

13:05:02 - Electronic billing and payments: green and cool

13:04:02 - Fed report shows mobile adoption soaring

13:03:02 - No changes in line for debit caps

13:02:02 - Are your merchants surcharging card customers?

13:01:02 - Is prepaid usage a valid measure of banking status?

12:12:02 - The confusing state of mobile

12:11:02 - Consumer payments in a connected age

12:10:02 - Is there a kiosk in your pocket?

12:10:01 - Banks underserve the underbanked - AFS providers step in

12:09:02 - Long live the check

12:09:02 - Check fraud is the problem, RDC is a solution

12:08:02 - What's still in your wallet?

12:07:02 - When mobile meets RDC

12:06:02 - Prepaid industry rewrites Washington playbook

12:05:02 - Microfinace News

12:05:02 - ACH and the POS: Not necessarily made for each other

12:04:02 - Has payment fraud become SOP?

12:03:02 - Micropayments are no small matter

12:02:02 - Shop small, shop local

12:01:02 - Prepaid opportunities ahead

12:01:01 - Highlights from Inside Microfinance

11:12:02 - Thinking outside the bank

11:11:02 - 2012: The year mobile payments go mainstream?

11:10:02 - Underbanked in America

11:10:02 - Merchants lack focus, fraud eats profits

11:09:02 - Square: Passing fad or market changer?

11:09:02 - Debit after Durbin

11:08:02 - Banks counseled to meet the underserved

11:08:02 - Checks: Like the Energizer Bunny, they just keep going

11:08:01 - Durbin, a mixed bag

11:07:02 - The unbanked: Banks are ceding billions in potential revenues

11:07:01 - Industry self-policing: A lofty goal?

11:07:01 - Wal-Mart wants to bank the underserved

11:07:01 - Microfinance and profits

11:06:02 - Data breaches renew privacy concerns

11:05:02 - Mobilizing banking's payment franchise

11:04:02 - ACH finds volume in consumer apps

11:04:01 - Payment fraud, rising to the challenge

11:03:02 - New card fee rules could swell ranks of America's unbanked

11:03:02 - VeriFone, Square and the market

11:03:01 - Congress, Fed pressured to reconsider interchange caps

11:02:02 - Bold steps needed on fraud front

11:02:01 - Securing a place for EMV in the USA

11:01:02 - Dodd-Frank repeal unlikely, interchange changes possible

10:12:02 - Checks give way to debit cards

10:12:01 - Visa pushing prepaid cards for undeserved

10:11:02 - A look at this season's payment data

10:10:02 - Interchange: Matching loyalties and realities

10:09:02 - Cash still standing its ground

10:09:01 - The United States of microfinance

10:08:02 - ISOs, MLSs and financial services re-regulation

10:07:02 - Securing a place for electronic payments

10:07:01 - Doing business in the mobile channel

10:06:02 - Could the future of micropayments be Square?

10:05:02 - Deregulation, regulation and you

10:05:01 - Creating a place for checks at the electronic payments table

10:04:02 - ACH grows, B2B payments plod along

10:03:02 - Are banks losing grip on payments?

10:02:02 - Debit rules and other musings

10:02:01 - Do banking silos hinder fraud prevention?

10:01:02 - Prepaid opportunity: Huge and growing

09:12:02 - Unbanked + underbanked Americans top 60 million

09:12:02 - Reaching the unbanked

09:12:01 - Uncle Sam's finger in the payment pie: A legislative update

09:11:02 - Regulatory reforms loom

09:11:01 - Wal-Mart and the unbanked

09:10:02 - War of words over interchange heats up

09:09:02 - Summer musings on interchange

09:08:02 - Expanding options through microfinance

09:08:02 - Financially strapped boost payment alternatives

09:07:02 - The cards, they are a changin'

09:06:02 - Interchange debate rages on

09:05:02 - Use checks to open new verticals

09:04:02 - Social networking's impact on payments

09:04:01 - Legislative outlook:<br> Some clouds but no rain

09:03:02 - Regulation, deregulation, self-regulation

09:02:02 - Coming in from the cold at NEAA

09:01:02 - Change, the economy's enduring fuel

08:12:02 - What history teaches about change

08:12:01 - Consumers' new mantra: Shop smart

08:10:02 - Making cents of financial turbulence

08:09:02 - Banking on mobile

08:09:01 - Interchange: What gives?

08:08:02 - Banking on generational changes

08:07:02 - Approaching a crossroads

08:06:02 - Honoring early mavericks

08:05:02 - All signs point to RDC

08:04:02 - Going green ain't always cheap

08:02:02 - Cool not enough to propel contactless

08:01:02 - Interchange debate a wake-up call

07:12:02 - Rock, paper, electronics

07:12:01 - Transformation: Checks in the 21st century

07:11:02 - Art imitates life or does life imitate art?

07:10:02 - The assault on interchange widens

07:09:02 - Fewer checks, faster process

07:08:02 - Knock fraudsters down with knowledge

07:07:02 - Merchant cash advance companies on the offensive

07:06:02 - PayPal: 21st century cash

07:05:02 - Payments: A very large space

07:04:02 - TJX turbulence: Time to board the PCI ship

17:07:02 - Getting a handle on interchange - Part 2

17:07:01 - Getting a handle on interchange - Part 1

25:03:01 - Transforming insurance payments with innovation, speed, better CX

24:12:02 - The power of partnerships in payments

07:07:02 - Are you business-suicidal?

12:04:01 - Is it time for you to resell integrated payment systems?

11:04:01 - Social redemption at the POS

10:12:01 - PCI changes, incremental step toward industry compliance

10:03:01 - Let's be smart about smart phone payments

07:12:01 - Counting our blessings

07:11:01 - Tomorrow has come for PEDs

07:10:01 - Wise up to wireless

07:08:01 - On queue: Self-service card payments come of age

07:07:01 - Building m-commerce momentum

22:07:01 - Let's break down the gender barrier in the payments industry

16:11:02 - Biometrics hot at Money20/20

14:12:01 - Money20/20 insights and reflections

13:11:01 - Money2020 and the fast-changing payments world

13:03:01 - 15 tips to boost merchant level sales

13:01:01 - Take stock with a brand and marketing audit

12:12:01 - Marketing your business in 2013: Do you have a plan?

12:09:01 - Ignite revenue with a sales incentive program

12:08:01 - The best prospects are in your portfolio

12:07:01 - Be positively different to make your business stand out

12:06:01 - Marketing your business with YouTube

12:05:01 - Experts reveal their social media strategies

12:04:01 - Working with outside marketing experts

12:03:01 - Differentiation, the pricing-squeeze terminator

12:02:01 - Are your marketing materials compliant?

12:01:01 - Kick off 2012 with a plan for success

11:12:01 - Discipline and persistence pay off

11:11:01 - PR and press release basics

11:10:01 - Inspiration for women in payments

11:09:01 - The remarkable results of repetition, repetition

11:08:01 - Look like a leader: Seven essential steps

11:07:01 - Social media: Putting your company's best face forward

11:06:01 - How to use email marketing to boost leads

11:05:01 - How to use direct mail to build your business

11:04:01 - Leads, leads, leads - Part 3: Lead nurturing

11:03:01 - Leads, leads, leads - Part 2: Lead management

11:02:01 - Leads, leads, leads - Part 1: Lead generation

11:01:01 - Marketing resolutions for the New Year

10:12:01 - Ensuring sales and marketing success in 2011

10:11:01 - Content marketing delivers by engaging prospects

10:10:01 - Brand messaging and corporate identity

10:09:01 - Social media and the MWAA

10:08:01 - Best practices for crisis communications

10:07:01 - Digital reputation management

10:06:01 - The art of cross-marketing: How to maximize existing client relationships and boost sales

10:05:01 - Sales and marketing: Allies, not foes

10:04:01 - Creating sales with good collateral

10:03:01 - Developing a relevant, compelling value proposition

10:02:01 - Clarify your brand and use it

10:01:01 - Effective tradeshow marketing

09:12:01 - The annual marketing and communications plan

23:09:02 - Why small merchants should invest in seamless payments

23:07:01 - How big companies can provide a complete commerce experience

13:04:01 - EMV for U.S. merchants: Effects and side effects of compliance

24:10:02 - Three things essential to checkout (beyond transferring money)

19:09:01 - Help merchants claim their online review profiles

19:08:01 - Merchants' online reviews are impacting your residuals

19:06:02 - Online reputation management for brick-and-mortar merchants

19:05:02 - Help merchants derive more value from transaction data

19:05:01 - How to make the leap to next-gen acquiring

18:12:01 - When innovation comes to Main Street merchants

17:09:01 - Helping merchants with PCI compliance

14:02:01 - Why mobile payment systems fail

13:11:02 - Reduce shopping cart abandonment: Three tips

13:10:02 - Mobile wallets, mobile payments, mobile banking

20:08:02 - Why fintechs were COVID-19 ready

08:07:01 - Placed any ATMs lately?

11:12:01 - 'Tis the season of happy (hacker) days

15:07:01 - 10 things to consider before selling your residuals

21:01:01 - Four predictions for fintech and payments in 2021

11:09:02 - Envisioning an advertising-sponsored mobile payment network

13:06:01 - Technology integration revolution at the POS

13:02:01 - Small businesses need big data, too

13:01:02 - Is m-commerce at a cultural tipping point?

12:12:02 - No reservations about mPOS at eateries

12:11:02 - How to propel merchants to shed comfortable habits

12:10:02 - Tighten merchant inventory control, boost the bottom line

12:10:01 - Get ready for 21st century shopping

12:09:02 - Prepare for the mPOS wave

12:08:02 - Pay-at-the-table systems pay for themselves

12:07:01 - mPOS runs circles around PayPal, Square

07:11:02 - What to watch in the coming months

09:05:01 - The drive toward integrated solutions

10:03:01 - Finding your most valuable customers

23:01:01 - Reduce merchant fraud while scaling up

07:10:02 - PCI DSS implementation: A concise review

19:01:02 - A brighter future for financial services

25:03:02 - Five essential skills for success in the payments industry

24:12:02 - European insight into the U.S. fintech landscape

13:11:01 - An open letter to the electronic payments industry: Let's put a stop to criminal practices in our industry � now!

13:06:01 - The Sales Professional Bill of Rights: The new standard for compensation, benefits and support

25:02:01 - Access to data is fundamental tosuccess in the payments sphere

24:12:01 - It's time to address transaction confusion head-on

21:12:01 - Getting off the B2C supertanker

21:09:01 - Bid farewell to limits with B2B

21:07:02 - No need to fear selling in B2B

21:05:02 - What is the cost of money in B2B?

21:04:01 - Banging a square peg into a round hole

21:02:02 - The difference between selling B2B and B2C

21:01:02 - Go for B2B, a $20 billion opportunity

20:12:01 - Ongoing training is needed now more than ever

20:11:01 - The disconnect from B2C to B2B for merchant sellers

22:06:02 - How technology is reshaping the finance industry

07:10:02 - U.K. banks push contactless tech, despite consumer demand for cash

10:10:02 - Does PayPal's new offering actually mean anything?

12:09:02 - The mobile app's role in marketing and sales

20:11:01 - Using the cloud to overcome COVID-19's impact

13:06:02 - Data protection laws are global and enforced

13:04:02 - PII is not your mother's PCI

09:09:02 - How to win a major bid

08:06:01 - The facts on FACTA

07:08:02 - Risk assessment: What you need to know

07:07:02 - PCI: Eye to eye with federal law

07:05:02 - Ten myths muddling PCI mastery

07:04:02 - The concern du jour? PCI

13:09:02 - Tackle risk vectors to improve portfolio performance

08:03:02 - SAQ changes: Knowing them is imperative

09:02:01 - The long fingers of PCI

09:01:01 - PCI, an aspect of PII

16:01:02 - The time is right for second generation P2PE

15:10:01 - P2PE: Better than ever and vital to data security

13:03:01 - Debit in 2013: Life after Durbin

18:04:02 - Overcoming international business complexities for SMBs

22:03:02 - Will 2022 be the year restaurants stop paying credit card fees?

19:05:02 - David can beat Goliath in the lending game

20:09:01 - Are you 'prescribing' the right security solution?

13:02:02 - Use the right words to create new revenue via ACH

11:01:01 - Who owns the merchants?

10:09:02 - Four things to know about security interests

10:08:02 - Are your online contracts enforceable?

10:07:02 - Uncle Sam might want to pin worker misclassification on you

09:11:02 - Protect your investment through non-competition agreements

16:06:01 - Help small merchants avoid MATCH

22:11:02 - Metaverse - the next frontier for payments providers?

25:01:02 - Trends shaping digital finance and crypto access in 2025

23:06:01 - Benefits of crypto for the underbanked 

14:10:01 - Processor contract terms impacting portfolio values

15:06:01 - Valuation impact of EMV on merchant acquiring assets

25:01:02 - A voice from the UK: The SME outlook for 2025

24:03:02 - Investment crash: Can fintech build back on grit, not growth?

23:08:02 - How AI may innovate open banking

23:06:02 - Back to basics: Growth through business fundamentals

20:05:02 - Why SMB credit cards are merchant lifelines

20:04:02 - Small businesses need credit

11:07:01 - Are you ready for the NFC paradigm shift?

10:10:01 - Electronic wallets coming to a phone near you

10:07:02 - The allure of end-to-end encryption

10:06:01 - The drive to innovate

10:02:01 - A PIN for all reasons

09:12:01 - Automate or flounder

09:11:01 - Use security to retain merchants

09:07:01 - Pulling the PIN on older systems

09:06:01 - VoIP not a secure option

09:04:01 - Be the toast of hosts

09:03:01 - Exploring vertical channels

09:02:01 - Make security a small-merchant priority

08:11:01 - Be a payment security architect

08:10:01 - No denial, no surrender

08:08:01 - PCI on the menu

08:06:01 - Thriving in a secure payments world

08:04:02 - IP yea, dial-up nay

08:03:01 - PIN-ing profits

08:02:01 - Three ways to boost sales in 2008

07:09:01 - Processor certification 101

15:07:01 - Three ways small businesses can avoid being hacked

14:08:01 - Understanding the POS customer

13:12:02 - Shine as your merchants' technology integrator

13:11:01 - Benefit by adopting an as-a-service business model

09:07:02 - Use technology to tighten relationships, expand revenue

11:11:02 - Going global: Tips for merchants on expanding to international markets

25:02:01 - Europe leads financial revolution with embedded payments

22:05:02 - Boost profit, increase sales with BNPL

21:06:01 - The 'quiet' rise of the API

21:04:01 - Take time, think big, deliver exceptional outcomes

21:02:01 - Grow your pie, don't just cut it

20:12:01 - Would a customer design a queue?

20:10:02 - The certainties of life - and payment

20:07:01 - Silver lining in the COVID-19 cloud

20:05:02 - Will COVID-19 accelerate the demise of cash?

20:04:02 - Squaring the fraud circle

20:03:02 - Faster payments - From here to there in the blink of an eye

20:02:01 - 12 payment predictions for 2020

24:01:01 - Are central bank digital currencies the next big disruption?

22:03:01 - Understanding the implications of removal from SWIFT

22:02:02 - Making BNPL credit reporting work

17:12:01 - Equifax - the continued fallout

11:12:02 - QR codes - the new call to action

11:09:02 - Making use of receipt real estate

15:11:02 - EMV observations at the liability shift

13:02:01 - Mobile marketing and remote mobile payments transform holiday shopping in 2012

12:12:01 - Mobile banking provides a pathway to mobile payments

16:12:01 - What a 'quarter century' industry veteran has learned about the high-risk merchant niche

21:03:01 - In Memoriam: Stephen Blaine Christianson

19:03:02 - Some things I've learned

19:03:01 - How good is your customer service?

19:02:02 - The last word on hiring MLSs

19:01:02 - How do you measure success?

19:01:01 - To POS or not to POS

18:12:02 - When it's time to say goodbye

18:12:01 - The next to last word on surcharging - maybe

18:11:02 - Beware the Square effect

18:11:01 - A better way to reach merchant prospects

18:10:02 - Why didn't you just ask me?

18:10:01 - Know and meet your competitor

18:09:02 - How effective is third-party telemarketing?

18:09:01 - Persistence pays off

18:08:02 - How do you recruit, train and manage your sales team?

18:08:01 - What is your exit strategy?

18:07:02 - Targeting, researching, planning, executing

18:07:01 - Let's stir things up a bit

13:07:02 - Making a Square peg fit a triangle mold

12:10:01 - Avoid the price pitfall, sell on fairness

12:06:01 - A sense of urgency

12:05:01 - Are you leaving your mark on merchants?

12:04:01 - No more contract-signing hurdle

12:02:01 - The CPP exam - before, during and after

11:10:01 - Reinvigorating the merchant club

11:09:01 - Believe in what you offer, watch your sales soar

11:11:02 - PCI: Target or shield

11:08:01 - Identifying and securing your highest risk merchants

11:03:01 - Cell phones as marketing tools

07:12:02 - Run from mean streets to clean streets

07:11:02 - Turning negatives into positives

07:10:02 - Don't let security slide

07:09:02 - A quick test to up your ethics quotient - and profits

07:08:02 - Banish chargebacks through communication

07:06:02 - Spot-on sales savvy

07:06:01 - Who's messing with our meds?

18:05:01 - Springtime– a time to get energized

18:04:02 - Cash discount programs revisited

18:04:01 - New merchant fees - who plays dirty, who plays fair?

18:03:02 - Merger mania, oh how it can hurt

18:03:01 - Merchant services in an app-driven world

18:02:02 - Better POS system options for MLSs

18:02:01 - Easy ways to care for your 'besties'

18:01:02 - What makes an MLS valuable?

18:01:01 - What surveys reveal

17:12:02 - What if you had $1 million to invest in a payments business?

17:12:01 - Cash discounts: Are they right for your merchants?

17:11:02 - What gets you pumped?

17:11:01 - Making for a better holiday season

17:10:02 - The sale of a portfolio

17:10:01 - The pain in practicing

17:09:02 - MIA in EMV compliance: Card brands

17:09:01 - Why not talk to Steve?

17:08:02 - A solid niche for cash advance products

17:08:01 - Help restaurants sizzle this summer

17:07:01 - Making ETA Transact worth it for MLSs

17:06:01 - Cash advance revisited

17:04:01 - Lead with logic and honor

17:03:01 - Focus to leave uptightness behind

17:01:02 - In defense of processor increases

16:12:02 - Insights from puppy training applied to payments

16:11:02 - Expand your time

16:09:01 - Is it time to hunt for greener pastures?

16:08:02 - Wake up and certify more EMV terminals

16:07:02 - Deaf to new product introductions?

16:06:02 - Paper reports, online portals can coexist

16:06:01 - Door-to-door sales, the good old-fashioned way

16:04:02 - A great leader may not be your friend

07:10:01 - Interchange for dummies

08:02:01 - Boardroom to street, security's his beat

17:09:01 - The race from zero to hero

09:04:02 - Go remote: Boost security and profits

09:02:02 - PCI Compliance for Dummies

22:11:02 - Now is the time for FIs to seize the ISO 20022 moment

20:11:02 - Four-step plan to optimize the checkout experience

13:01:01 - Mitigating POS terminal fraud in India

12:11:01 - Can mPOS be a game-changer in India?

22:03:02 - Securing your organization from cyberwarfare threats

20:03:02 - The multiple benefits of Visa Merchant Purchase Inquiry

19:12:01 - Help merchants stem the rising tide of chargebacks

19:09:01 - Chargeback analytics can turbo charge your business

19:04:01 - Blockchain might not solve chargeback and ecommerce fraud

19:02:02 - Online games – easy targets for fraud, chargebacks

18:01:01 - 2018 fraud-budget planning

08:01:01 - Divine industry spirit

18:10:02 - Realities and fears of reputational risk

17:10:02 - What if a regulator says you are an MSB?

17:04:02 - Navigating regulatory, financial MSB hurdles

17:02:01 - Know the risks before processing overseas

16:11:01 - Pot shop processing remains risky business

14:09:02 - Guilt by trade association: The crackdown on legitimate law-abiding businesses

09:07:02 - Dude's got my money: What can I do?

07:08:01 - Perfect storm of acquirer liability averted

16:09:02 - Help merchants avoid subscription legal headaches

07:05:01 - E-wallets: Worth the risk?

15:09:02 - Square deemed not a money transmitter

11:02:02 - The decreasing primacy of price

08:02:02 - Merchant tutoring time

16:01:01 - A giving commitment

15:03:02 - Embedding generosity in the fabric of payments

14:11:02 - Growing in giving

10:12:01 - Gift cards versus the government

10:09:02 - Suit the gift card to the merchant

10:08:02 - Legislative fallout for gift card providers

10:07:02 - Gift cards: Value multiplier for merchants

10:06:02 - Perspective on the 'gift' economy

11:03:02 - Sell electronic payments to sectors that shy away from them

12:01:01 - PCI: The year in review, the year to come

11:12:01 - Getting Level 4 merchants to the PCI doctor

11:11:01 - Managing infrastructure in a virtual world

11:10:01 - U.S. EMV implementation

11:09:01 - Encryption's place in data protection

11:08:01 - Taking PCI seriously

11:06:02 - Deciphering breach notification regulations

11:05:01 - What tokenization is and isn't

11:04:01 - How to reboot a stalled PCI program

11:03:01 - Security in a mobile world

11:02:01 - PCI vendor selection

11:01:01 - Risk management and PCI

10:12:01 - PCI: The year in review, the year to come

10:11:01 - Going beyond PCI

10:10:01 - The coming changes to PCI

10:09:01 - A primer on PCI scans

10:08:01 - More than PCI

10:07:01 - Building a PCI program that works

10:06:01 - Digging into PCI - Part 12: Maintain a policy that addresses information security for employees and contractors

10:05:01 - Digging into PCI - Part 11:<br>Regularly test security systems and processes

10:04:01 - Digging into PCI - Part 10:<br>Track and monitor all access to network resources and cardholder da

10:03:02 - Digging into PCI - Part 9:<br>Restrict physical access to cardholder data

10:02:01 - Digging into PCI - Part 8:<br>Assign a unique ID to each person with computer access

10:01:01 - Digging into PCI - Part 7:<br>Restrict access to cardholder data by business need to know

09:12:01 - Digging into PCI - Parts 5 and 6:<br>Maintain a vulnerability management program

09:11:01 - Digging into PCI - Part 4:<br> Encrypt transmission of cardholder data across open, public networks

09:10:01 - Digging into PCI - Part 3:<br>Protecting stored cardholder data

09:09:01 - Digging into PCI - Part 2: Securing the network

09:08:01 - Digging into PCI:<br>Part 1 - Securing the network

09:07:01 - PCI: The merchant experience

09:06:01 - Seven steps to a practical PCI program

09:05:01 - PCI: Taking the proper path

09:03:01 - Rough seas for PCI

09:02:01 - Get the FUD out of PCI

09:01:01 - PCI: What to hope for in 2009

08:12:01 - Looking beyond PCI

08:11:01 - Spot-on PCI programs

08:10:01 - Escaping the PCI maze

08:09:01 - PCI vendors: Welcome to the jungle

11:10:02 - Square versus the payments world

09:07:02 - Mobile payments in the mainstream

09:01:02 - Wireless, fit for furniture

08:05:01 - Welcome to the wireless mainstream

14:12:02 - Payments? Nah, we're a tech company

23:05:02 - Make use of modern expense management tools

24:03:02 - Positive pay provides a way to combat check fraud

21:11:02 - The future is cloud-based risk assessment

21:08:02 - The need for automated onboarding

21:04:02 - Cloud-based processing: the future is here

22:03:02 - Event-driven architecture is key to DeFi success

07:04:01 - A look ahead: ATMs and the next 10 years

10:06:01 - Consult your way to success

13:12:02 - Bitcoin: Keeping the change

12:07:01 - Revving the engines that drive success

12:06:01 - What is the most productive thing you've done today?

18:06:02 - Archives: How do you measure your success?

15:03:02 - Goodbye until hello

15:03:01 - Keep calm and process on

15:02:02 - The five stages of merchant service sales

15:02:01 - Emails: Selling through rain, sleet or snow

15:01:02 - Pushing the limits of sales seasonality

15:01:01 - Games are for kids — not

14:12:02 - Spreading the word: Marketing tactics for the MLS

14:12:01 - Merchant attrition – Part 2: Call the locksmith

14:11:02 - Merchant attrition - Part 1: Resisting the tide

14:11:01 - Investing in partnerships

14:10:02 - EMV: A silver bullet in fraud prevention?

14:10:01 - Bitcoin: Passing fad or dangerously disruptive?

14:09:02 - Are you selling or telling Part 3: Everyone likes to smile

14:09:01 - Who has what it takes to be an MLS?

14:08:02 - How do you measure your success?